LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.59

4.6 Rating 6,985 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Swaid was awesome, friendly and efficient!!! Will definitely use again!! He is a must hire on all projects!”

Helpful Report

Posted 5 months ago

“The entire process was very easy and simple to book and LoadUp was very professional and did a great job in removing the furniture that I had scheduled to be removed in a timely manner and a professional manner… I will definitely refer LoadUp to other friends and family and also I will definitely use them in the future whenever removal is needed!🙏🏽❤️🥰 KL”

Helpful Report

Posted 5 months ago

“Great service”

Helpful Report

Posted 5 months ago

“Excellent communication- we’re here as indicated. They came in? Got the items and were on their way in 15 or so minutes.”

Helpful Report

Posted 5 months ago

“Jesse is a real credit to the LoadUp team! Very efficient and courteous. He kept me informed of his arrival and the disassembly and removal of my dining room table went smoothly. So appreciative!”

Helpful Report

Posted 5 months ago

“Right on time and very polite worked quickly!”

Helpful Report

Posted 5 months ago

“Swaid was outstanding. On time, professional and courteous. I would use him again without hesitation.”

Helpful Report

Posted 5 months ago

“Kendrick was great and efficient!”

Helpful Report

Posted 5 months ago

“Fantastic service! Luis and his partner were awesome — they removed my very difficult couch quickly and with no hassle. Super friendly and professional. I highly recommend them!”

Helpful Report

Posted 5 months ago

“Professional Timely easy to schedule.”

Helpful Report

Posted 5 months ago

“I bought a mattress in a box, and the local bedding store (The Sleep Loft) used LoadUp as their mattress setup-and-removal service. These guys were great! They were in and out in 10 minutes (partly because we had cleared the way and removed everything from the old mattress, but mostly because they are fast!). Alex and his team did a great job. LoadUp is good about setting a time slot, communicating with you, letting you text directly with your driver, and getting the job done.”

Helpful Report

Posted 5 months ago

“Fast and easy service at a great price.”

Helpful Report

Posted 5 months ago

“Super easy process. Way cheaper and better than 1-800-got junk. I am very pleased with this service and would definitely use them again/recommend them!”

Helpful Report

Posted 5 months ago

“The two “junk haulers” turned out to be the most considerate, cheerful, reliable, courteous and professional movers I’ve had over the past years! Seriously, I would hire the same two guys to move anything I have. There was no complaining, no smoking, no cutting corners, the wiped there feet every trip in/out of the rain and offered to remove their shoes. They were dressed neatly and cleanly and worked quickly but carefully. I can’t say enough positive about Jamie and his partner. Fantastic job, Gentlemen!”

Helpful Report

Posted 5 months ago

“Contractor never showed up and they won’t process a refund.”

Helpful Report

Posted 5 months ago

“Worked exactly as advertised.”

Helpful Report

Posted 5 months ago

“Alfredo and his crew were terrific! They were punctual, professional and as courteous as they could be. I would definitely use LoadUp again.”

Helpful Report

Posted 5 months ago

“New customer. Two "sideboards" (47 inches long, each) with two sets of doors and 3 drawers per sideboard. They unpacked the large boxes and went right to work. Charles and Bruce did a great job! I thought the price was very fair for 1.45 hours of work. Thank you Upload!”

Helpful Report

Posted 5 months ago

“Billy is the best”

Helpful Report

Posted 5 months ago

“The first day I had some issues with the pickup, but when they came back on the following day, everything went perfectly.”

Helpful Report

Posted 5 months ago

LoadUp is rated 4.6 based on 6,985 reviews