LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.59

4.6 Rating 6,985 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best service I have received in a long time I highly recommend eliel alencar.”

Helpful Report

Posted 5 months ago

“Poor service.”

Helpful Report

Posted 5 months ago

“Pathetic service. Never using again.”

Helpful Report

Posted 5 months ago

“Khalil and Richie were amazing. So professional, efficient and great to work with. They took very large pieces of furniture, disassembled a king size brass bed and took it all’ including the box spring and mattress. Couldn’t be happier with their service and would highly recommend”

Helpful Report

Posted 5 months ago

“Billy is the best”

Helpful Report

Posted 5 months ago

“A 12 hour window and they still never showed up. Had no problem with taking my money though. No call, no updates, no nothing. I had to text them after they never showed. Don't waste your time!!”

Helpful Report

Posted 5 months ago

“Timely services!”

Helpful Report

Posted 5 months ago

“Excellent”

Helpful Report

Posted 5 months ago

“I recently lost my mom and I’m in the process of cleaning out the house and Nick was incredible! He was on time, got everything out in a timely manner and was very professional. I will definitely be using LoadUp for future projects plus I love that they donate items!”

Helpful Report

Posted 5 months ago

“Sam (and small kids) waited for us to return. Loading was efficient, and he very politely hewed to company police by declining items not included in the photo we sent prior. Time elapsed from placing the order to pick up was less than 30 hours.”

Helpful Report

Posted 5 months ago

“Loadup is a better alternative to Thumbtack and 800 junk. Their prices are better;straight forward and they aren’t charging inflated prices. The website is easy to use, you pick the time, tell them what you need hauled away, you receive a confirmation and a contact with estimated time of arrival. Especially thank you to the two who just arrived on a Friday evening of a long holiday weekend to complete the job. Much Appreciated! Also, all those at the call center were helpful, patient and friendly.”

Helpful Report

Posted 5 months ago

“Arrival within estimated time. Capable and very efficient.”

Helpful Report

Posted 5 months ago

“⭐⭐⭐⭐⭐ Brynner and his coworker provided outstanding service in helping me move my furniture. They were punctual, professional, and handled everything with great care. The entire process was smooth and stress-free thanks to their efficiency and friendly attitude.”

Helpful Report

Posted 5 months ago

“We needed some furniture moved rather quickly and LoadUp was able to accommodate us, even though it was a holiday weekend. The LoadUp staff showed up when they said they would and were extremely pleasant people. Would highlight recommend!”

Helpful Report

Posted 5 months ago

“EFFICIENT AND ON TIME...PERFECT SERVICE FROM INITIAL CONTACT WITH ORDER DEPARTMENT TO PICK UP...WOULD RECOMMEND TO ANYONE NEEDED FRIENDLY, EFFICIENT AND REASONABLE PRICING!!”

Helpful Report

Posted 5 months ago

“I chose Load Up because they gave me a price from my description. Other haulers wanted to give a price when they came to take it away (or schedule a visit for an estimate). They arrived when they said they would and quickly got everything out and down our flights of stairs. The price was also reasonable.”

Helpful Report

Posted 5 months ago

“Eliel was prompt, very capable and and knew what he needed to do! Would definitely use LoadUp again.”

Helpful Report

Posted 5 months ago

“William got the job done quickly!”

Helpful Report

Posted 5 months ago

“The men who came to move our furniture were vey courteous. Handled the furniture with care. Very pleased with the service. Thank you!”

Helpful Report

Posted 5 months ago

“Fantastic service. Arrived exactly when they said. Two efficient and super nice guys got the job done in record time. Highly recommend!”

Helpful Report

Posted 5 months ago

LoadUp is rated 4.6 based on 6,985 reviews