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LoadUp Reviews

4.6 Rating 8,149 Reviews
90 %
of reviewers recommend LoadUp
4.6
Based on 8,149 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

“Excelllent!on time and courteous”
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Posted 8 months ago
“We had very good communication and knew when they were coming. They were good at setting up our new bed and taking away all the boxes and wrapping etc. We would definitely use them again.”
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Posted 8 months ago
“They offered me the service the next day. Their communication and updates are accurate and they cleaned a mess aftermath out side of the door. Very professional.”
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Posted 8 months ago
“Very professional Great website to organize your projects By far the most competitive prices Professional and trustworthy staff I highly recommend them and will use them again”
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Posted 8 months ago
“During this cold weather my internet connection was near non-existent but this company worked with me and got things done.”
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Posted 8 months ago
“During this cold weather my internet connection was near non-existent but this company worked with me and got things done.”
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Posted 8 months ago
“Abiel and his colleague were both friendly and mindful of our home as they managed to move my very heavy upright piano from our garage into the living room. I was concerned that weren't going to be able to, but they managed to do it! I will definitely recommend LoadUp should someone need their services! Thank you, LoadUp!”
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Posted 8 months ago
“Amazing service , great prices , on time , great customer service!”
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Posted 8 months ago
“Arrived precisely at the requested time.”
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Posted 8 months ago
“Excellent work”
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Posted 8 months ago
“During this cold weather my internet connection was near non-existent but this company worked with me and got things done.”
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Posted 8 months ago
“My scheduled pickup window was between 12-4p but the loader assigned to me didn’t show up until 9:30p. Only one loader showed up, so I ended up helping him bring all of my items down to the truck. For how much I paid for this pickup, I expected them to be relatively on time.”
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Posted 8 months ago
“Picked up in a timely manner. Professional and friendly. Thanks 😊”
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Posted 8 months ago
“Communication was excellent and they were on time and very professional. I would use them again”
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Posted 8 months ago
“Picked up an old mattress with ease.”
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Posted 8 months ago
“The workers were respectful and professional. They worked very carefully, quietly and methodically with handling my furniture. I hope some of my furniture goes to charity. I plan to use Loadup in the future.”
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Posted 8 months ago
“Great service and they kept you updated on time they would be there. Would recommend them to anyone!”
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Posted 8 months ago
“Elias and Kevin were right on time and very proficient and skilled in assembling mattress and base and insuring all worked; also very personable and so considerate and helpful in moving items which I couldn’t do to prepare for the delivery (as due for back surgery next week). So anppreciated their help annd anttitude. Outstanding service!”
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Posted 8 months ago
“Elias and Kevin were right on time and very proficient and skilled in assembling mattress and base and insuring all worked; also very personable and so considerate and helpful in moving items which I couldn’t do to prepare for the delivery (as due for back surgery next week). So anppreciated their help annd anttitude. Outstanding service!”
Helpful Report
Posted 8 months ago
“Load up picked up my mattress that is getting returned to the manufacturer. The person who picked up the mattress dragged the corner of the mattress across the pavement. I worry that we will not receive a full refund for the mattress due to damage. Does LoadUp cover the cost of the damage if a full refund is denied?”
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Posted 8 months ago
LoadUp is rated 4.6 based on 8,149 reviews