LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.59

4.6 Rating 6,985 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Excellent communication- we’re here as indicated. They came in? Got the items and were on their way in 15 or so minutes.”

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Posted 5 months ago

“This was a great service that we would use again. We were communicated with well and in a timely fashion. The driver arrived on time; he was courteous, professional, and very helpful!”

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Posted 5 months ago

“On time, very nice gentleman. Took time to move things efficiently. I would definitely use this service again. Thank you!”

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Posted 5 months ago

“I was unhappy with the confusion re: communication… calls from two different cities, texts & emails.. my statement amount was different from what I originally was quoted…BUT, the two guys who came and took our couch were so so very kind. Impeccable customer service on the loaders!!!”

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Posted 5 months ago

“Great on time efficient removal of furniture and old appliances from my home. Friendly working group. Thanks!”

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Posted 5 months ago

“I really appreciate it the ability of the crew to take everything we had to give away. They were skilled, kind, efficient, and very accommodating. Very thankful that all went so well.”

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Posted 5 months ago

“Picked up my furniture the next day! Fast service ! Thank you guys”

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Posted 5 months ago

“Right on time and very polite worked quickly!”

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Posted 5 months ago

“Good job impressive l”

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Posted 5 months ago

“Had a minor hiccup with trying to pay online, but that was taken care of immediately with a phone call to their customer service. The entire experience was easy, convenient upfront pricing, pleasant and fast movers that removed my furniture pieces. By far the most reasonably priced, and I did call around for quotes. Definitely would use them again and recommend them to others.”

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Posted 5 months ago

“Swaid was great!! He arrived promptly and communicated on his way to the house. I would happily recommend and use him again!”

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Posted 5 months ago

“I really appreciate it the ability of the crew to take everything we had to give away. They were skilled, kind, efficient, and very accommodating. Very thankful that all went so well.”

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Posted 5 months ago

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Posted 5 months ago

“Loadup is great! I contacted them online to pick up a mattress and box springs that I needed to be picked up the next day. Loadup was able to schedule a time for me late the next day. I had a change in my schedule on pick up day that necessitated an earlier pick up time. Loadup was able to move up my pick up time. The crew that picked up the items were very friendly. A great experience.”

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Posted 5 months ago

“The folks came and first of all they were to early. Secondly I tried to explain I had to wait for the bed to be put up. The man said he couldn’t wait and assembled it all because he was in a rush. The furniture people came and couldn’t set my bed up because they couldn’t touch what the man had put together. Bed pieces in one place and mattress in another. Horrific experience. Horrible, horrible, contractors with dream cloud.”

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Posted 5 months ago

“Very polite and did an excellent job. Very patient and organized.”

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Posted 5 months ago

“on time, handled everything professionally, courteous and friendly. I would use them again in a second.”

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Posted 5 months ago

“LoadUp was great! Staff and Loaders were efficient, friendly, and professional. I would definitely use them again!”

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Posted 5 months ago

“Yudiel and his coworker were so professional and quick. They communicated with me perfectly. They were so quick and perfectly on time. It was impressive how quick and efficient they were. I’d highly recommend them and would use them again without hesitation.”