LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,574 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,574 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great business practices what they advertised no beating around the bush.Would strongly recommend them again”

Helpful Report

Posted 6 months ago

“Mr. Leo and his helper was very thorough very polite. Went above and beyond. Very compassionate. Worked hard, careful and fast. We would recommend them to anyone else we know that are looking for help. Thanks so much”

Helpful Report

Posted 6 months ago

“Very good service. Staff friendly and professional.”

Helpful Report

Posted 6 months ago

“Great business practices what they advertised no beating around the bush.Would strongly recommend them again”

Helpful Report

Posted 6 months ago

“Excellent Communicated well and very efficient”

Helpful Report

Posted 6 months ago

“Awesome service! Thanks to Nicole and Jamel! You did a wonderful job moving my furniture to the basement. I appreciate the care you took when relocating my 6-piece sectional. Thanks so much! I’m happy! Yay!”

Helpful Report

Posted 6 months ago

“Very pleased with the entire service. The loaders were courtesy and professional.”

Helpful Report

Posted 6 months ago

“Had a garage full of junk. Now I have a garage junk free. The guys with LoadUp are excellent & timely!”

Helpful Report

Posted 6 months ago

“Very pleasant loaders, arrived on time. I will use LoadUp again.”

Helpful Report

Posted 6 months ago

“The guys were great! They called and were able to come early which helped me. They were friendly and polite. Quick and professional. The price was great. I know who to call now!”

Helpful Report

Posted 6 months ago

“Outstanding service in all respects! Highly recommend!”

Helpful Report

Posted 6 months ago

“LoadUp is easy to work with and highly effective at following up to make sure your order is fulfilled to your satisfaction. Andrew, my hauler, went above and beyond my expectations. I will certainly use their services again.”

Helpful Report

Posted 6 months ago

“Professional, prompt and courteous!”

Helpful Report

Posted 6 months ago

“The unloaders were fast, efficient and thoughtful. They did a great job. I would recommend LoadUp to family or friends. My kids were tired from 10 days packing and loading. We only had my daughter and son-in-law on the unloading end. It would have been too much for the two of them. Very grateful. The price was affordable for me.”

Helpful Report

Posted 6 months ago

“Todd and his partner are absolutely fantastic! Always above and beyond!”

Helpful Report

Posted 6 months ago

“I booked a $300 junk-removal pickup with LoadUp for Sunday 9/21 to remove two refrigerators and a washing machine. My confirmed service window was 12–4 pm, and I was told I’d receive a text or email confirmation by 8 am. That confirmation never came. I called customer service at 8:30 am, 11 am, and 2:40 pm—each time I was told they still couldn’t confirm a driver or technician. At 3 pm, I finally received a text saying no service team was available to complete my pickup today and that I could either reschedule or call back for a refund after the 4 pm window. I have yet to receive that refund. I rearranged my entire day to be available and paid in full upfront, only to be left without service, without confirmation, and—so far—without my money back. This was an incredibly frustrating and unprofessional experience. I cannot recommend a company that takes payment in advance and then fails to provide even basic communication or accountability.”

Helpful Report

Posted 6 months ago

“I could not be happier! The company kept me posted about where my loaders were and when they'd be arriving. They were actually early! They texted me when they were on the way here and again when they pulled up outside my building. They were consummate professionals: Friendly, efficient, and extremely respectful. Thank you so much for an outstanding job. I would hire them again without hesitation and recommend them to anyone.”

Helpful Report

Posted 6 months ago

“Came on time, courteous and did excellent job. A+ Rating!!”

Helpful Report

Posted 6 months ago

“Friendly, helpful and professional service. Definitely recommend!”

Helpful Report

Posted 6 months ago

“Very good would ,use him again”

Helpful Report

Posted 6 months ago

LoadUp is rated 4.6 based on 7,574 reviews