LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,191 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,191 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Arrived on time , took items , and gone :) great job !”

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Posted 5 months ago

“excellent service!!”

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Posted 5 months ago

“They left me hanging, without transportation. They cancelled my move at the last minute. I had furniture in the bed of my truck that needed to be unloaded so I could use my truck. It was important. Their excuse was they do not guarantee their service or times.”

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Posted 5 months ago

“Despite their long day on the road, truck issues,and other unavoidable delays, Ryan kept in touch. Ryan and Debier (I'm not sure if I spelled that correctly.) were absolutely wonderful gentlemen. They came in our home and got the SECOND couch after carrying the FIRST one from outside and in the back of our home. They certainly earned my respect for gentlemen who value a good work ethic and good manners. I will definitely contact LoadUp when I need their hauling services.”

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Posted 5 months ago

“Easy to schedule pick up and in a timely manner.”

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Posted 5 months ago

“Using the LoadUp website is very easy. It allows the customer to pick the date and time window. LoadUp has a pool of movers/haulers working so the job gets completed on time. Communication is good by email, text and voice. I would use them again.”

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Posted 5 months ago

“My loaders Alma and Kent were very friendly and were able to remove my old refrigerator with no problem. They did a great job. I appreciate their help.”

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Posted 5 months ago

“Easy to schedule pick up and in a timely manner.”

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Posted 5 months ago

“Very professional and careful, very quickly removed items.”

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Posted 5 months ago

“Fast friendly service at a reasonable price. I woud definately do business with them again”

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Posted 5 months ago

“Seems like a great company.keep up the good work”

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Posted 5 months ago

“Easy to contact, immediate response and time/date for work to be done. Given plenty of time for expected time of arrival. And work done rapidly and efficiently. Thanks Michel”

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Posted 5 months ago

“Great! Timely, professional and friendly. No complaints. I would not hesitate to use again and recommend to others.”

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Posted 5 months ago

“LoadUp gents were fantastic! They kept me updated as to their arrival and arrived before the time agreed. They were also very quick and efficient during our move! Will use their services again should I need another move. 5 stars plus! Thank you! CJ”

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Posted 5 months ago

“On time, very professional extremely helpful.”

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Posted 5 months ago

“Great job! Quick service and on time. Good communication as well. Thank you!”

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Posted 5 months ago

“Everything went smoothly from the on-line ordering through the pick up. We were pleased with the service and will use again when needed. We were kept updated by email during the day.”

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Posted 5 months ago

“picked it all up without any guidance and didnt miss a thing. Thank you!”

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Posted 5 months ago

“The men that came were efficient, fast, and neat. They did a great job of taking care of us. Thanks Load up.”

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Posted 5 months ago

“Good communication, professional, efficient. Highly recommend.”

Helpful Report

Posted 5 months ago

LoadUp is rated 4.6 based on 7,191 reviews