LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.59

4.6 Rating 6,985 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Kevin and his crew were fantastic! They were professional, helpful, responsible and, while not necessary, all had great sense of humor which made the experience that much easier and better. And, the price relative to work was really great! I’ve already recommended LoadUp to our realtor and hope she spreads the word!”

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Posted 5 months ago

“Sean & Desiree were courteous & professional. We are very pleased with their service.”

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Posted 5 months ago

“Phil and crew did awesome! Got it taken care of and where so kind”

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Posted 5 months ago

“She was very very nice.. she’s a keeper!!!👏😊”

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Posted 5 months ago

“Very professional and courteous. Excellent job.”

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Posted 5 months ago

“Excellent service! Guys were in and out and very processional! Thank you !!!”

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Posted 5 months ago

“From the very beginning, they were extremely responsive to all my questions and concerns, and promptly provided a detailed quote. They maintained excellent communication throughout—letting me know when they were on their way, upon arrival, and even at departure. The crew arrived on time, worked efficiently, and conducted themselves with professionalism.”

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Posted 5 months ago

“My entire experience with LoadUp was simple and easy. My load was picked up on time as promised, and Felicia was very polite at the pick up site and I would highly recommend her for any service! Thank you!”

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Posted 5 months ago

“Super great group of hard working people. They worked their hearts out. Did a fantastic job and were super friendly. Thanks again. I would recommend them to everyone I know A+++”

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Posted 5 months ago

“From start to finish this was the EASIEST thing you can do! Made my appointment online and paid for it, driver Juan arrived on time, and like that , my furniture was on the way to be donated.Use this company with confidence!”

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Posted 5 months ago

“Agustin and his team did a great job setting up our mattresses, removing the old ones and leaving no trace of the boxes or any trash. They were very friendly and helpful! I would not hesitate to use them again!”

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Posted 5 months ago

“Super great group of hard working people. They worked their hearts out. Did a fantastic job and were super friendly. Thanks again. I would recommend them to everyone I know A+++”

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Posted 5 months ago

“Dave did a great job! Fast and efficient.:)”

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Posted 5 months ago

“They were efficient, kind, and wonderful to work with!”

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Posted 5 months ago

“They were efficient, kind, and wonderful to work with!”

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Posted 5 months ago

“it was easy and quick”

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Posted 5 months ago

“Took less than 24 hours from sending the request to picking up my items. Communication was great and pricing was very fair. I was sent a text when they were on their way and the whole experience was easy. Highly recommended”

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Posted 5 months ago

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Posted 5 months ago

“This was such an easy process! Saturday, I went on their website, checked off a mattress pickup for today, and it's been picked up. The driver kept me updated on his arrival time and the price was very reasonable. I'll use LoadUp again!”