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LoadUp Reviews

4.6 Rating 7,197 Reviews
90 %
of reviewers recommend LoadUp
Company Reviews Metrics
4.6
Based on 7,197 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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""
Unverified Reviewer
“Gentlemen showed up in a timely manner and removed the very large and heavy sub zero refrigerator. They showed great care and concern for our floors. My only minor concern was I would have preferred a heavier duty dolly for such a large item. That said they didn’t shy away from the task as did the box store delivery guys.”
Helpful Report
Posted 5 months ago
""
Verified Reviewer
“Gentlemen showed up in a timely manner and removed the very large and heavy sub zero refrigerator. They showed great care and concern for our floors. My only minor concern was I would have preferred a heavier duty dolly for such a large item. That said they didn’t shy away from the task as did the box store delivery guys.”
Helpful Report
Posted 5 months ago
""
Unverified Reviewer
“Gentlemen showed up in a timely manner and removed the very large and heavy sub zero refrigerator. They showed great care and concern for our floors. My only minor concern was I would have preferred a heavier duty dolly for such a large item. That said they didn’t shy away from the task as did the box store delivery guys.”
Helpful Report
Posted 5 months ago
""
Verified Reviewer
“They picked up a queen mattress in a tight space. They were very friendly and very careful of my walls and furniture. Would recommend.”
Helpful Report
Posted 5 months ago
"R"
Unverified Reviewer
“Amazing work. I’m time. Very friendly. Communicated. Great service.”
Helpful Report
Posted 5 months ago
""
Verified Reviewer
“Excellent service and a great price. The driver contacted me to let me know he was running late and showed up the next morning right on time and loaded up in minimal time. Very friendly and thorough.”
Helpful Report
Posted 5 months ago
"Annick M
Verified Reviewer
“Easy to make an appointment, the communication was excellent. The only negative my window was from 12 to 4pm and Tony was delayed until almost 6pm, other than that the service was good.”
Helpful Report
Posted 5 months ago
"Annick M
Verified Reviewer
“Easy to make an appointment, the communication was excellent. The only negative my window was from 12 to 4pm and Tony was delayed until almost 6pm, other than that the service was good.”
Helpful Report
Posted 5 months ago
Terry M
Verified Reviewer
“If I could I would give this company a zero. We waited until 8pm for a simple job. Wanted furniture moved because we were having our wood floors refinished. NO ONE EVER CAME! Can’t trust this company. They took our money though.”
Helpful Report
Posted 5 months ago
"Jenny"
Unverified Reviewer
“Had an awesome experience with my trampoline removal today, huge thanks to Ryan! He was punctual, professional, and made the whole process super easy. Everything was handled with care and efficiency, and he had a great attitude the whole time. Really appreciated the smooth and stress-free experience. Highly recommend!”
Helpful Report
Posted 5 months ago
"Susan I
Verified Reviewer
“The LoadUp two man crew were a force. They set up my Helix mattress and base and removed my old CalKing size mattress and box springs in 15 minutes. And my bedroom is upstairs. Totally efficient and respectful of my home. I could not be more satisfied and happier with the entire experience.”
Helpful Report
Posted 5 months ago
""
Unverified Reviewer
“Fast, efficient, friendly, outstanding !”
Helpful Report
Posted 5 months ago
"Krystal"
Verified Reviewer
“They were very timely and efficient! Took them a short amount of time to get all my junk out and made it seamless for me. Really loved being able to pay online in advance.”
Helpful Report
Posted 5 months ago
"Katina"
Unverified Reviewer
“Fantastic service. Quick, efficient and competitive. Would definitely recommend.”
Helpful Report
Posted 5 months ago
"Jon D
Unverified Reviewer
“They did a very good job and the furniture was big and heavy not easy to move I highly recommend them. Jon Dipippo”
Helpful Report
Posted 5 months ago
""
Unverified Reviewer
“Very prompt and professional. Service was nothing short of amazing. I will definitely use them again 5 stars”
Helpful Report
Posted 5 months ago
""
Unverified Reviewer
“Load Up was easy, fast service, great communications. I will definitely recommend them and use them again.”
Helpful Report
Posted 5 months ago
""
Verified Reviewer
“Elida and her partner were very hard working and polite. They pleased us very much!”
Helpful Report
Posted 5 months ago
""
Unverified Reviewer
“Excellent service!!”
Helpful Report
Posted 5 months ago
""
Unverified Reviewer
“Quick, notified promptly, no receipt except photo of completed project”
Helpful Report
Posted 5 months ago
LoadUp is rated 4.6 based on 7,197 reviews
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