LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.59

4.6 Rating 6,985 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Load up men were very careful and professional removing the large piece of furniture. Their cost was reasonable and I highly recommend them.”

Helpful Report

Posted 4 months ago

“Reasonable charge for pickup, the men came ahead of the scheduled arrival time which was perfect and were in and out in under 10 mins. I am very pleased.”

Helpful Report

Posted 4 months ago

“Reasonable charge for pickup, the men came ahead of the scheduled arrival time which was perfect and were in and out in under 10 mins. I am very pleased.”

Helpful Report

Posted 4 months ago

“I truly had a great experience. They were friendly and efficient. Would use again.”

Helpful Report

Posted 4 months ago

“Great service, came within the established time frame and were quick, professional, and efficient. Would absolutely recommend and use again!”

Helpful Report

Posted 4 months ago

“Truly excellent customer service is what makes a great company outstanding. That's what you'll find with the LoadUp professionals. Clear Communication, whether thru calls or emails, with kindness and respect, is what I most appreciated. Thomas Hodge is an excellent representative who came to my house and exceeded my expectations; thus is an asset to the company. Service with a genuine smile and polite mannerisms!”

Helpful Report

Posted 4 months ago

“Arrived as scheduled, were quick and professional.”

Helpful Report

Posted 4 months ago

“Load up were excellent! Provided me updated communication . The team was prompt and courteous. Highly recommend them.”

Helpful Report

Posted 4 months ago

“Fast, efficient and priced right!”

Helpful Report

Posted 4 months ago

“Only picked up old mattress did not set up new one at the same time. Worse shoes into my house with no coverings. No identification or business card shown by dirver.”

Helpful Report

Posted 4 months ago

“Loadup was absolutely fabulous! I requested pickup for my sofa in the evening, and the next day early in the morning they arrived and within 5 minutes they were gone. Yudiel and his partner were fantastic! They were very skilled maneuvering my oversized sofa, moving it safely out of my house. Thank you Yudiel and thank you Loadup! You are truly the best!”

Helpful Report

Posted 4 months ago

“Excellent service and very professional. Would not hesitate to use them in the future. Only gave 5 stars because I couldn’t give 10…”

Helpful Report

Posted 4 months ago

“Arrived on time. So nice snd polite and very efficient!! I would use them again and again. Also, priced very fair. 5+++++”

Helpful Report

Posted 5 months ago

“Crew was friendly, efficient, and got the job done!”

Helpful Report

Posted 5 months ago

“I scheduled my initial pick up for 06/15. My credit card was charged but no one showed up. I had to reach out to them to reschedule. Once rescheduled, the driver was excellent. Jeremiah was thorough and professional. He communicated several times to let me know how close he was. I would definitely choose Jeremiah again.”

Helpful Report

Posted 5 months ago

“Fair price, on time, professional and polite movers. Did very well with large heavy pieces. One required a door be removed. No damage to home in removal”

Helpful Report

Posted 5 months ago

“Fair price, on time, professional and polite movers. Did very well with large heavy pieces. One required a door be removed. No damage to home in removal.”

Helpful Report

Posted 5 months ago

“Excellent customer service and pick-up crew”

Helpful Report

Posted 5 months ago

“Adam did an amazing job! He was compassionate, and amazing! He deserves a raise and commendation! Could not be happier! He was amazing!”

Helpful Report

Posted 5 months ago

“We were totally happy with the service your company provided. The guys were very courteous and worked with all their might. We will use LoadUp the next time we need moving or packing help. With no doubt LoadUp is who we shall call. We appreciate everything that y’all helped us with. Being on time was certainly appreciated. Sincerely, Kenny & Tommi Mitchell 817-996-1024”

Helpful Report

Posted 5 months ago

LoadUp is rated 4.6 based on 6,985 reviews