LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,197 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,197 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Guys were really great! Fast, organized, and completed the job in under the two hours scheduled. Why not a 5 then? The website was difficult to navigate for booking clearly, I got double charged (had to clear up with cc because they denied even though it was clearly charged to my card), they charge at time of booking, not time service rendered, and then guys showed up 2 1/2 hours into my 4 hour window without communication (I had to call to find out when they would arrive as I was on a timeline to be finished). I honestly am happy with the job they did, but the service end was bumpy.”

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Posted 5 months ago

“Wonderful service by a couple of very nice gentlemen. Thank you so much!”

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Posted 5 months ago

“Very professional and timely service. Excellent to work with this company.”

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Posted 5 months ago

“professional, personable , and very quick!!”

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Posted 5 months ago

“They were so quick and kind moving all of my items out of the house. I’ve used them before for curbside pick up and also had no problems. Best company to use to remove unwanted bulky items out of your place at a reasonable price and no hassle. Highly recommend using this service!”

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Posted 5 months ago

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Posted 5 months ago

“Excellent service - exactly what you want. Fast, efficient, no bs. They know what they're doing.”

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Posted 5 months ago

“I am completely satisfied with the men who came to my house. They were great!”

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Posted 5 months ago

“Derek was very friendly and professional. He called when he was on his way and did an awesome job taking out a mattress and setting up a new one.”

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Posted 5 months ago

“Dominic and Josh were great very friendly and went over and above to help. Very courteous, cleaned up and thank me for hiring them.”

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Posted 5 months ago

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Posted 5 months ago

“The loader was punctual and effective”

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Posted 5 months ago

“Very professional and attentive!!”

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Posted 5 months ago

“Loadup was great to work with as well as Isreal, who picked up within the stated window. I would definitely use them again.”

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Posted 5 months ago

“Loadup was extremely communicative, timely, and helpful when they arrived. Thank you!”

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Posted 5 months ago

“Quick, friendly, on time for the window provided and very helpful.”

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Posted 5 months ago

“Clean, professional, efficient, and timely service!”

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Posted 5 months ago

“Quick, friendly, on time for the window provided and very helpful.”

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Posted 5 months ago

“Needed to have a mattress and box spring removed from my home. So glad I found this company online. Fantastic customer service kept in touch with me until my items were picked up by a terrific employee named Tony. Will definitely use this company again when the need arises. As for the cost, very reasonable.”

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Posted 5 months ago

“Loadup was extremely communicative, timely, and helpful when they arrived. Thank you!”

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Posted 5 months ago

LoadUp is rated 4.6 based on 7,197 reviews