LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.60

4.6 Rating 7,234 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,234 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The gentlemen that came here were very professional and very nice. Their efficiency and hard work got everything done in record time and I will surely call on LoadUp again when I get some other things I need removed ready to go. I am very pleased with your company!”

Helpful Report

Posted 1 year ago

“Kevin and his team did a terrific job. It took them no time to get that bulky elliptical down the stairs and out of the house. I will absolutely call them again. Highly recommend!”

Helpful Report

Posted 1 year ago

“John was great…showed up on time and took everything”

Helpful Report

Posted 1 year ago

“They arrived very early in the window and promptly removed our junk! Very friendly and accommodating!”

Helpful Report

Posted 1 year ago

“William was my pick up driver and so wonderful all day with updates and patience with my texting and sending photos. He is a great employee and so respectful to work with. Have already recommended load up to my neighbor who had a garage full of junk she wants to get rid of.”

Helpful Report

Posted 1 year ago

“Went above and beyond to remove all the items”

Helpful Report

Posted 1 year ago

“Absolutely awesome service!! I can't thank Jorge, Nick and Lino enough!! They did an amazing job and handled everything so well! They worked very quickly and efficiently. They were so awesome and I will definitely be calling LoadUp again.”

Helpful Report

Posted 1 year ago

“They were super fast and effecient. As well as very friendly. I would definitely recommend and use again in the future.”

Helpful Report

Posted 1 year ago

“They were very professional. Came in time and removed my furniture within 15 minutes. Very satisfied definitely recommend them. Thank you”

Helpful Report

Posted 1 year ago

“I requested furniture be picked up on Saturday night, and it was picked up early Sunday morning. Very fast and friendly. I would definitely recommend them.”

Helpful Report

Posted 1 year ago

“So easy to set up and a reasonable price. The pick up was smooth and easy and Derrick did a fantastic job with the loading of the furniture. Thank you!”

Helpful Report

Posted 1 year ago

“Ivan and Russell were absolutely amazing. Friendly and hard working for sure. Moved furniture from the basement which was very heavy no scratches on anything. I would recommend this company to everyone I know. Thank you so much.”

Helpful Report

Posted 1 year ago

“So easy to set up and a reasonable price. The pick up was smooth and easy and Derrick did a fantastic job with the loading of the furniture. Thank you!”

Helpful Report

Posted 1 year ago

“Edinson and his helper were outstanding. They came in, had a plan and worked quick and efficiently to remove my items. Extremely professional! It was pleasure! Will definitely use LoadUp again!”

Helpful Report

Posted 1 year ago

“Company was very organized and answered any of my questions. Driver very prompt and courteous.”

Helpful Report

Posted 1 year ago

“Very courtious and professional.”

Helpful Report

Posted 1 year ago

“This was a top rate experience, I was involved in the moving industry for many years, And the communication and friendly service we received was a A+++++ experiences, thank you”

Helpful Report

Posted 1 year ago

“Exceptional service! I highly recommend it. I bought a new mattress and the merchant offered old mattress removal through Angi; however, when you read the reviews about customers' experiences, they were a nightmare. So, I skipped Angi and called LoadUp and it was fast, reliable, and efficient. They give you a window of time for pickup. They stay in communication with you through a tracker and you know when they are scheduled to arrive. Thank you for the great service.”

Helpful Report

Posted 1 year ago

“Your representatives were on time, they were very careful. I will definitely hire them again.”

Helpful Report

Posted 1 year ago

“The team was extremely professional. There was some confusion with my pick up and they worked extra hard to complete the pickup. I would recommend you service anytime.”

Helpful Report

Posted 1 year ago

LoadUp is rated 4.6 based on 7,234 reviews