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LoadUp Reviews

4.6 Rating 6,990 Reviews
90 %
of reviewers recommend LoadUp
Company Reviews Metrics
4.6
Based on 6,990 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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"B. G
Unverified Reviewer
“Everything worked perfectly and according to plan From booking through to the appointment. The driver contacted me the morning of, advised me of his approximate arrival time and showed up at that time. The process was quick, efficient and priced just right. 100% will use again and I highly recommend.”
Helpful Report
Posted 11 months ago
"aron"
Unverified Reviewer
“well done and organized”
Helpful Report
Posted 11 months ago
""
Verified Reviewer
“Great Experience with John and Helper Courteous, careful, experienced. Would use again. Rate a 5. Murrysville Customer”
Helpful Report
Posted 11 months ago
"Jim S
Verified Reviewer
“Professional and Courteous!”
Helpful Report
Posted 11 months ago
"Tamara"
Unverified Reviewer
“Great company to work with. With professional and quick to respond and help when needed.”
Helpful Report
Posted 11 months ago
""
Verified Reviewer
“They did an excellent job!. Contacted me beforehand so I knew when they were coming. Wrapped every part of a king size bed so it was like brand new. Protected the floor of my clients house so everything was in top shape. I would not hesitate to hire them again.”
Helpful Report
Posted 11 months ago
"Ed I
Unverified Reviewer
“Very polite. Kept us informed on time of arrival. Careful to do no damage to stairs or wall. Knew how to setup adjustable platform. Cleaned up all packing debris. Recommend.”
Helpful Report
Posted 11 months ago
"Tom"
Unverified Reviewer
“Fast and easy. Team was great, very efficient. The website scheduling functioning is top notch!”
Helpful Report
Posted 11 months ago
"Susan"
Unverified Reviewer
“Excellent service from ordering to execution. The phone service representative Violet was super helpful, efficient and polite. The team who picked up the boxspring, Mario and Richard were on time, professional and efficient. They knew what they were doing and I liked the fact that they called ahead of time and gave me a narrower window so I didn’t have to wait around all day. Extremely helpful. I would use the service again and highly recommend! Susan”
Helpful Report
Posted 11 months ago
""
Unverified Reviewer
“Abdul and his associate - made sure they removed the refrigerator that was just a bit too large to take down the stairs. The fridge was old and also slowly not working - they took the doors off and a few other parts and varied it over the railing! Lots of hard work in in only 25 min. I will use Load up again for sure.”
Helpful Report
Posted 11 months ago
""
Unverified Reviewer
“Courtesy, promo and efficient”
Helpful Report
Posted 11 months ago
"Susan"
Unverified Reviewer
“Excellent service from ordering to execution. The phone service representative Violet was super helpful, efficient and polite. The team who picked up the boxspring, Mario and Richard were on time, professional and efficient. They knew what they were doing and I liked the fact that they called ahead of time and gave me a narrower window so I didn’t have to wait around all day. Extremely helpful. I would use the service again and highly recommend! Susan”
Helpful Report
Posted 11 months ago
"Susan"
Unverified Reviewer
“Excellent service from ordering to execution. The phone service representative Violet was super helpful, efficient and polite. The team who picked up the boxspring, Mario and Richard were on time, professional and efficient. They knew what they were doing and I liked the fact that they called ahead of time and gave me a narrower window so I didn’t have to wait around all day. Extremely helpful. I would use the service again and highly recommend! Susan”
Helpful Report
Posted 11 months ago
""
Verified Reviewer
“We reserved our pickup just the day before, the communication was great and the loaders arrived on time. They had our very large king size mattress out in less than 5 minutes of arrival.”
Helpful Report
Posted 11 months ago
""
Verified Reviewer
“Loaders were quick and professional. Will use them again”
Helpful Report
Posted 11 months ago
""
Verified Reviewer
“I got a text when the loaders were on the way. The men showed up within the time window, it took them about 20 minutes to load the items. I feel the price was reasonable and will use Loadup in the future.”
Helpful Report
Posted 11 months ago
"Jmog"
Verified Reviewer
“Great service, careful staff and efficient removal of old mattress and bringing in of the new shrink wrapped one. They even knew exactly how to unroll and set up the mattress to expand in place. Would definitely hire again to save my back and well worth the fee they charge!!!”
Helpful Report
Posted 11 months ago
""
Verified Reviewer
“Tony and Phil arrived on time were very nice and professional. Very quick and efficient. Will definitely use again.”
Helpful Report
Posted 11 months ago
Dmilligan
Verified Reviewer
“Ocean was the Loader for my job . He was respectful and very polite! I appreciate everything and he handled everything professionally. Thanks again, Ocean !”
Helpful Report
Posted 11 months ago
""
Unverified Reviewer
“Great Job.”
Helpful Report
Posted 11 months ago
LoadUp is rated 4.6 based on 6,990 reviews
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