LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,574 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,574 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“Do not pay up front before you find out if they can actually accommodate your order or you will get charged the 20% cancellation fee anyway. I explained in the textbox provided what I wanted and they let me book the order, but I had to pay up front and didn't know my request was not possible. Nowhere on the site do they specify that the hourly moving service was for a single site only, and I needed one item moved from one location to a nearby other location. Turns out, this is two separate orders, for almost $300 each (at one hour of time each). When I found this out (from me calling them and not them contacting me), I tried to cancel without the fee, but they would not do it. If you are not sure, call their sales department first and ask before booking your order.”

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Posted 1 year ago

“They both did a great job. Very polite. Thank you very much !”

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Posted 1 year ago

“Loader was right on time and very communicative. Overall, a great experience and well worth the money.”

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Posted 1 year ago

“Friendly and quick”

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Posted 1 year ago

“On time and ready for business! Very much appreciated in this fast paced world!”

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Posted 1 year ago

“Load up guys are the best Quick and friendly”

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Posted 1 year ago

“I was able to call on Saturday night and schedule Sunday afternoon pick up. It was affordable and the pick up guys communicated well via text message. Would use their service again.”

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Posted 1 year ago

“I was able to call on Saturday night and schedule Sunday afternoon pick up. It was affordable and the pick up guys communicated well via text message. Would use their service again.”

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Posted 1 year ago

“Great experience”

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Posted 1 year ago

“I sent them pictures of every room from multiple angles to ensure they had an accurate understanding of what they would be removing from the house. They gave me a quote and I paid for the service. The scheduled date arrived and they couldn't find a "loader" to do the job for what they were willing to pay them. Yes, you heard that correctly. They do not employ the people that actually do the work. They sub-contract with them. I paid LoadUp almost $2300, they offered the sub-contractors almost $1,100. When no one would take it they just cancelled my order and gave me a refund. I had someone waiting at the house for them from 8AM to 8PM and they never did the job. Don't waste your time with this company. Use someone that employs the people who do the work and stand behind their "Guaranteed Pricing"!”

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Posted 1 year ago

“It was so easy to schedule, they were very fast in loading up all my items and super friendly.”

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Posted 1 year ago

“The person who picked up my old mattress and box spring was super professional, and helpful! When above and beyond as far as I'm concerned and I would totally use LoadUp again as well as recommend it to all my friends! Kyle, you were amazing!”

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Posted 1 year ago

“Quick, fast and easy service!”

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Posted 1 year ago

“Very professionaland.nice”

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Posted 1 year ago

“Great guys! Polite, respectful and careful with antiques. Will be using them again!”

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Posted 1 year ago

“We were so happy to locate your company. No doubt we will use you in the future! 😊”

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Posted 1 year ago

“Great guys! Polite, respectful and careful with antiques. Will be using them again!”

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Posted 1 year ago

“I was mostly satisfied with the pickup but metel rod was left behind it must of.fell off the truck. No need to come back i will dispose of it myself.”

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Posted 1 year ago

“quick and efficient”

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Posted 1 year ago

“Guys we awesome-worked very quickly and did a great job.”

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Posted 1 year ago

LoadUp is rated 4.6 based on 7,574 reviews