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LoadUp Reviews

4.6 Rating 8,036 Reviews
90 %
of reviewers recommend LoadUp
4.6
Based on 8,036 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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Great job thanks
Helpful Report
Posted 5 months ago
The local people who were hired to load and take the stuff away were very professional. The company, LoadUp, sucks big time. LoadUp provided very limited information to the local loaders. I clearly stated there was about 40 or more items but, somehow, LoadUp translated that to be 20 to 25 items. Therefore, when the local guys showed up, they weren't going to take the stuff, I had already paid over $350 for them to take. So, in order for them to take, most of the stuff, I had to pay them an additional $100 dollars. I'm extremely unhappy with LoadUp and I will never use them again. I will also be sharing this review on all social media platforms. You can't do stuff like that and get away with it. You're screwing the local loaders, and that's not fair.
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Posted 5 months ago
Micheal and the guy that was helping with him did a fantastic job moving my items in a nice timely fashion. Definitely will be using service again.
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Posted 5 months ago
Micheal and the guy that was helping with him did a fantastic job moving my items in a nice timely fashion. Definitely will be using service again.
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Posted 5 months ago
It was easy to book and make an appointment. The only thing I'm not really satisfied are how long they took before they take away our junk. I already set the appointment ahead of time when and what time but they didn't pickup on schedule. Also when they picked up the item, they arrived at our place without saying anything. I thought somebody scouting to our driveway. I just got a notification on our security camera that there is somebody to our house, that is really bad thing to do. I just hope when a customer book on your service, you will show up on time.
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Posted 5 months ago
EXCELLENT! First time using LoadUp and the experience was awesome! Tyron and his partner were on time and ‘on point’-friendly, efficient and in a matter of minutes the job was done! LoadUp’s website is easy to use, their pricing is reasonable and they have great people on their team. Recommended without hesitation!
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Posted 5 months ago
Our pickup person was extremely organized and very friendly! I enjoyed the experience and would work with this company again in the future!
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Posted 5 months ago
My only complaint is that some things around the stairway was a bit damaged. Other than that, GREAT.
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Posted 5 months ago
My only complaint is that some things around the stairway was a bit damaged. Other than that, GREAT.
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Posted 5 months ago
Worker was very courteous and loaded it all in quick time.
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Posted 5 months ago
Christine showed up on time and did a great job, finished quickly. Thank you
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Posted 5 months ago
Yudiel and his partner were exceptional! They moved 2 pieces of furniture out of my apartment in under 30 minutes. Extremely courteous and friendly. I am impressed and would recommend LoadUp to others. My expectations were exceeded! 5 stars and THANK YOU!
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Posted 5 months ago
On time, amazing team of two guys Akossiwa and his coworker were amazing. Five plus stars. Call this company. They’re professional, punctual, upfront and transparent on their prices.
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Posted 5 months ago
Jesus and his partner were extremely friendly and efficient. They completed the removal of a very large mattress within minutes. Very pleased with their service!
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Posted 5 months ago
Christine showed up on time and did a great job, finished quickly. Thank you
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Posted 5 months ago
Fast friendly and efficient! Very carefully moving a treadmill and area rug out.
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Posted 5 months ago
Easy to book. Great communication. I have used LoadUp twice. Once in Fort Worth TX and now Canton GA. Each time the communication with the driver was excellent. I appreciated knowing where they were along the route. Folks were super friendly and efficient.
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Posted 5 months ago
Eric did a great job helping move furniture out of my elderly parents apartment.
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Posted 6 months ago
Very polite, and respectful ,
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Posted 6 months ago
Eric did a great job helping move furniture out of my elderly parents apartment.
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Posted 6 months ago
LoadUp is rated 4.6 based on 8,036 reviews