LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.59

4.6 Rating 6,985 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,985 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

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“punctual and efficient.”

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Posted 4 months ago

“The workers were friendly courteous and efficient. They came on time and took the mattresses within minutes. Thank you so much I will recommend your devices to others and will utilize your services when I need to get rid of things.”

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Posted 4 months ago

“Quick and affordable service.”

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Posted 4 months ago

“Punctual. Clean. Respectful. Professional. Thorough. Friendly. Efficient. Safe. The best ever!”

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Posted 4 months ago

“Fantastic movers! Punctual, professional, and took great care with all my furniture. They were incredibly efficient and respectful. Made my move stress-free. Highly recommend this company.”

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Posted 4 months ago

“THEY DID MOST EXCELLENT WILL USE AGAIN”

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Posted 4 months ago

“DID A AWESOME JOB WILL USE AGAIN”

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Posted 4 months ago

“The worst experience I've ever had in my life. I scheduled a mattress disposal in the morning (8am-12pm) on July 1st, nobody contacted me in advance and nobody showed up in the end. Even on that morning I contacted the customer service and they told me that some people will show up around 10am but they didn't. I was only notified half an hour before 12pm that my order couldn't be completed, which disrupted my schedule completely and incurred extra fees for me. When I contacted the customer service, I was shocked to hear that reservation doesn't guarantee the order to be completed in that time window, and when I wanted to cancel the order because of their fault, they told me that only half of the payment can be refunded. I was totally disappointed by the solution and their attitude. I even felt that this was kind of scam because there is no contact in advance, nobody showing up, and no explanation after that and I lost half of the payment.”

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Posted 4 months ago

“Everything was excellent! Communication, service and price!! Will use again”

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Posted 4 months ago

“The website was really easy & clear. I was a little concerned not having used this service before because I had a schedule to keep but they arrived right on time. Super nice people/movers, working hard on a hot Arizona summer afternoon. I don’t write many reviews unless something really impresses me & this experience has.”

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Posted 4 months ago

“LoadUp is by far the best service I’ve ever used. They were very prompt to reply to my email, set up my appointment & kept me posted up until my service provider Daniel pulled into my driveway. Daniel was very kind, & worked quickly to get my new furniture set up. I was very pleased with the service I received.”

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Posted 4 months ago

“Really friendly, fast and efficient! Would absolutely recommend and use again!”

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Posted 4 months ago

“These were two very intelligent and polite gentleman. They did a fine job and I appreciate it. Thank you Edwin Westbay”

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Posted 4 months ago

“Amazing service kind and hard working people in affordable price 🌟🌟🌟🌟🌟”

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Posted 4 months ago

“very professional and courteous. Kept informed all through the process. would recommend to anyone. Very reasonable pricing.”

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Posted 4 months ago

“They were right on time and extremely kind. They went above and beyond and I am so grateful!! Robert was amazing!!”

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Posted 4 months ago

“Load Up teps Daniel & Emily were great. Punctual, friendly, warm, respectful and professional, they quickly executed a plan and hauled my old, heavy furniture away.”

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Posted 4 months ago

“Daniel & Emily arrived on time. They communicated w be via text and cell before arriving. They planned and removed my furniture with ease. They were warm, friendly, professional and I truly enjoyed doing business w them.”

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Posted 4 months ago

“Very easy process and reasonable pricing. Will definitely use this company again.”

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Posted 4 months ago

“Great service, Jasmine and Preston were fantastic!”

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Posted 4 months ago

LoadUp is rated 4.6 based on 6,985 reviews