LoadUp Reviews

Name: LoadUp
Rating: 4.57

4.6 Rating 6,054 Reviews

89 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 6,054 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Phone:

844-239-7711

Email:

support@goloadup.com

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“Great service, careful staff and efficient removal of old mattress and bringing in of the new shrink wrapped one. They even knew exactly how to unroll and set up the mattress to expand in place. Would definitely hire again to save my back and well worth the fee they charge!!!”

Helpful Report

Posted 5 months ago

“Tony and Phil arrived on time were very nice and professional. Very quick and efficient. Will definitely use again.”

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Posted 5 months ago

“Ocean was the Loader for my job . He was respectful and very polite! I appreciate everything and he handled everything professionally. Thanks again, Ocean !”

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Posted 5 months ago

“Great Job.”

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Posted 5 months ago

“Gerald did a great job. He kept me informed, he was on time and removed the box spring from our apartment carefully. Great service!”

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Posted 5 months ago

“Prompt and very professional. Thank you good job!”

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Posted 5 months ago

“Great service, very pleasant and professional. I would definitely use this service again.”

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Posted 5 months ago

“The loader Jeff was professional and polite. And removed my couch and recliner by himself. Very happy with choosing Load Up.”

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Posted 5 months ago

“Quick, friendly, easy pick up with great price”

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Posted 5 months ago

“This is an awesome service. The 2 guys were on time, quickly loaded up the furniture and very polite. I would recommend them to everyone! Thanks gentlemen and Happy Thanksgiving!”

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Posted 5 months ago

“They were great”

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Posted 5 months ago

“The guys were early and extremely nice and helpful!!! Thanks again”

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Posted 5 months ago

“Loader did a great job, wasn’t an easy removal but he took great care.”

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Posted 5 months ago

“Excellent professional and courteous service. Able to book for next day pick up”

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Posted 5 months ago

“Great job, they removed my sofa quickly and effectively. Lovely people!”

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Posted 5 months ago

“Gary and Domingo deserve a raise ⭐️⭐️⭐️⭐️⭐️ amazing, honest, hardworking, positive, solutions oriented, troubleshooters, self starters, kind, personable. Wish there were more teams like them. thank you.”

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Posted 5 months ago

“I have literally been waiting now for two days for my furniture to be removed. I am sorry tired of the constant story of how we are now going to wait a third day and apparently hope for the best? Wow not the best service”

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Posted 5 months ago

“Mark is a rock star and did a very professional and thorough job! Highly recommend him and the company! So easy and affordable to use! Thanks!!!”

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Posted 5 months ago

“Great experience. Highly recommend this company. Half the price of Got Junk and College Hunks! Fast service and Emerson and his co worker were great!”

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Posted 5 months ago

“Great experience. Highly recommend this company. Half the price of Got Junk and College Hunks! Fast service and Emerson and his co worker were great!”

Helpful Report

Posted 5 months ago

LoadUp is rated 4.6 based on 6,054 reviews