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LoadUp Reviews

4.6 Rating 6,307 Reviews
89 %
of reviewers recommend LoadUp
4.6
Based on 6,307 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read LoadUp Reviews

Phone:

844-239-7711

Email:

support@goloadup.com

Write Your review

nice folks, just very busy and missed a day. hard workers. when pick up delayed, a phone call would have helped to reschedule. Got the job done though.
Helpful Report
Posted 7 years ago
I want to apologize again for our delayed pickup. Unfortunately, unforeseeable circumstances can cause routes to be delayed. Thank you for your patience and kindness during the pickup process. I have looked into your specific situation and have used this as a training tool to help our reps understand the importance of communicating with our customers. Thank you so much for taking the time to let us now about your experience and we hope you will think of us again in the future.
Posted 7 years ago
Took my old couch. Should have let me know before making me wait the whole time that would need to deliver later
Helpful Report
Posted 7 years ago
LoadUp is rated 4.6 based on 6,307 reviews