LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,607 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,607 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was great and Thank you!”

Helpful Report

Posted 2 years ago

“Service was on time. Juan was very friendly and quick. Even backed the trailer down a narrow alley. Will not hesitate to recommend”

Helpful Report

Posted 2 years ago

“They were just wonderful. Could not ask for better, will recommend and use them again.”

Helpful Report

Posted 2 years ago

“Gabriel did an excellent job loading everything up quickly and cleaning after he was finished.”

Helpful Report

Posted 2 years ago

“LoadUp team was professional and courteous”

Helpful Report

Posted 2 years ago

“Extremely satisfied with the movers, not so much the dispatch. Asked for two people for three hours to load a truck and when they showed up they were assigned to move a few items. I paid for 3 hours and they were done in 45 minutes with what they were told to do. Quite a bit of confusion and misinformation and took quite awhile before the company responded. Probably won’t use again.”

Helpful Report

Posted 2 years ago

“So easy, nice, on time….. would definitely use again”

Helpful Report

Posted 2 years ago

“They did a great job I will recommend them again”

Helpful Report

Posted 2 years ago

“Didn’t pick up everything”

Helpful Report

Posted 2 years ago

“Friendly, courteous, and professional removal of my living room furniture at a very reasonable price.”

Helpful Report

Posted 2 years ago

“Yesterday a single loader arrived. My request stated that a full-sized bed with wooden frame, dresser and mirror for dresser were located on the second floor. As these 2nd floor items could not be handled by a single person, a new pick-up date was scheduled. Two very nice young men arrived today. They had seen photos that I sent but said they would need to disassemble the wooden bed frame which would have an additional charge. Finally, when I mentioned the bed downstairs (that was included in the instructions) to be relocated upstairs, they said that was not in the listing of items and would have required an additional labor charge at $60. an hour, with a minimum of one hour. They agreed to take the mattress upstairs but my disabled husband and I will have to find additional help to have the adjustable base taken upstairs. Seems like a lot of bait and switch.”

Helpful Report

Posted 2 years ago

“Just canceled and took my money.”

Helpful Report

Posted 2 years ago

“Upload did a great job in guiding me thru any details I needed. Their communication was great overall. The team of guys arrived earlier than scheduled but asked up front if it was OK to arrive early. They moved quickly and were professional with their task. If needed again, I'll surely schedule Upload again. RO”

Helpful Report

Posted 2 years ago

“Though the pick up was delayed by one day, due to driver availability, when the driver did arrive, he was very courteous, efficient, and took everything out of my apartment, easily, and nicely I would definitely hire load up again.”

Helpful Report

Posted 2 years ago

“This is a reliable business. Good price and great service. I highly recommend them.”

Helpful Report

Posted 2 years ago

“Quick and easy!”

Helpful Report

Posted 2 years ago

“Super helpful, communicative and kind.”

Helpful Report

Posted 2 years ago

“If I could make this zero stars I would!!! Buyer beware!!! They took my Credit card payment and left me waiting for 3 days for someone to show up. I had to call them to find out the status of my order. day 3 still no call, no show. I have requested a refund that I paid in full. Hopefully they credit me back my money so I can hire a REAL JUNK REMOVAL COMPANY...... LOAD UP ARE SCAMMERS!!!”

Helpful Report

Posted 2 years ago

“Had an old rug that was collecting dust for over four years. Scheduled online and it was out in 2 hours!”

Helpful Report

Posted 2 years ago

“Jermaine was amazing and deserves more money!!!”

Helpful Report

Posted 2 years ago

LoadUp is rated 4.6 based on 7,607 reviews