LoadUp Reviews

Name: LoadUp
Address: 8000 AVALON BLVD STE 325, ALPHARETTA, Georgia
Rating: 4.61

4.6 Rating 7,896 Reviews

90 %

of reviewers recommend LoadUp

Company Reviews

Metrics

4.6

Based on 7,896 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Phone:

844-239-7711

Email:

support@goloadup.com

Location:

8000 AVALON BLVD STE 325,
ALPHARETTA
Georgia
30009

Write Your review

Tell us how LoadUp made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to finish this was the EASIEST thing you can do! Made my appointment online and paid for it, driver Juan arrived on time, and like that , my furniture was on the way to be donated.Use this company with confidence!”

Helpful Report

Posted 1 year ago

“Agustin and his team did a great job setting up our mattresses, removing the old ones and leaving no trace of the boxes or any trash. They were very friendly and helpful! I would not hesitate to use them again!”

Helpful Report

Posted 1 year ago

“Super great group of hard working people. They worked their hearts out. Did a fantastic job and were super friendly. Thanks again. I would recommend them to everyone I know A+++”

Helpful Report

Posted 1 year ago

“Dave did a great job! Fast and efficient.:)”

Helpful Report

Posted 1 year ago

“They were efficient, kind, and wonderful to work with!”

Helpful Report

Posted 1 year ago

“They were efficient, kind, and wonderful to work with!”

Helpful Report

Posted 1 year ago

“it was easy and quick”

Helpful Report

Posted 1 year ago

“Took less than 24 hours from sending the request to picking up my items. Communication was great and pricing was very fair. I was sent a text when they were on their way and the whole experience was easy. Highly recommended”

Helpful Report

Posted 1 year ago

Helpful Report

Posted 1 year ago

“This was such an easy process! Saturday, I went on their website, checked off a mattress pickup for today, and it's been picked up. The driver kept me updated on his arrival time and the price was very reasonable. I'll use LoadUp again!”

Helpful Report

Posted 1 year ago

“My entire experience with LoadUp was simple and easy. My load was picked up on time as promised, and Felicia was very polite at the pick up site and I would highly recommend her for any service! Thank you!”

Helpful Report

Posted 1 year ago

“Easy to book - Reasonable price - Good communication … From the moment I reached out to them online, their responsiveness was impressive. They promptly replied and provided me w/ a convenient link to calculate the cost of the pickup. Because it was more of a property cleanout; furniture, exercise equipment, washer, etc from the basement, along w/ beds from the 1st and 2nd floors and a fridge from the garage. I just sent pictures which made the quote process transparent and straightforward. I signed up, paid, and the workers arrived on the requested day … I was surprised that they weren't using a company truck etc - but the Toyota Rav4 w/ trailer seemed to work out OK. The two ladies (mother and daughter) and a young man were so helpful, professional, thoughtful, and super great at their job! I was very impressed and pleased … I really appreciate the ability of the crew to take everything out to the curb first, then load the trailer. That way, we didn’t have to wait around for them to come back and retrieve the second load. They did a great job! Very careful moving out everything! I appreciate their attention to detail. Luz and the two “junk haulers” turned out to be the most considerate, cheerful, reliable, courteous and professional movers I’ve had in awhile … Great experience. The price is fair, the crew was on time, and everything was taken without issues. I will definitely use them again and recommend them.”

Helpful Report

Posted 1 year ago

“On time and excellent pickup! Gracias Samuel!!”

Helpful Report

Posted 1 year ago

“Very good service, drivers and workers on time and were very careful removing my furniture...also very courteous..”

Helpful Report

Posted 1 year ago

“The pickup process was smooth and professional. Highly recommend this company.”

Helpful Report

Posted 1 year ago

“Needed to remove a sofa bed and recliner. They sent me text on when they would arrive. They arrived on time, picked up the furniture and left in less than half hour.”

Helpful Report

Posted 1 year ago

“Great guys. Very pleased!!”

Helpful Report

Posted 1 year ago

“Damon removed our huge couch on his own and did a great job .”

Helpful Report

Posted 1 year ago

“For the process, adaptability, and the workers I would give a 10 if I could. The response for changing the pickup date to the professionalism of each person I interacted with was exemplary. Thank you. I will definitely recommend LoadUp and use you again.”

Helpful Report

Posted 1 year ago

“The pick-up team arrived & removed the appliance for me very quickly. Weren't here more than 5 minutes. They did a good job. I was surprised that they weren't using a company truck etc - but it seemed to work out OK.”

Helpful Report

Posted 1 year ago

LoadUp is rated 4.6 based on 7,896 reviews