Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 6,688 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 6,688 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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120

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had left my Easter shopping very late but was pleasantly surprised with having the option of delivery the following day, very close to Easter.”

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Posted 1 year ago

“Exactly what I ordered, delivered on time and customer service was amazing when I called with a query.”

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Posted 1 year ago

“Prompt delivery. Delivered in good order. Loved by the little ones.”

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Posted 1 year ago

“Delightful!”

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Posted 1 year ago

“I wrote to you last week advising that the gourmet basket I ordered for delivery to Tasmania last week was delivered with a totally incorrect card saying it was from someone else, and not the card I completed. I asked you to advise the recipient - and I don't believe this was done. And you also didn't answer my email advising you of this error. I hoinestly don't think I would use your service again , not because you made a mistake with the card but because you did nothing to rectify the problem. I sent alot of hampers thoughtout the year with my business and I was really disappointed with this one.”

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Posted 1 year ago

“I ordered from them as they guaranteed delivery to my daughters address in Santa Barbara and cost an additional $51 on a $60 order. Wasn't delivered on time and still Charged crazy amount for delivery and no refund. Not that I didn't try. Three emails and spoke to costumer service and nothing but horrible customer service. I don't post bad reviews and beyond disgusted and will never ever order from them again and don't recommend them at all.”

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Posted 1 year ago

“Beautifully presented , reciepents loved the produce thankyou.”

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Posted 1 year ago

“Delivered on time, the recipient was happy with the contents.”

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Posted 1 year ago

“Gourmet Basket was as advertised, receiver was happy. i added a bottle of white wine and was so pleased with the quality of the wine to choose from”

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Posted 1 year ago

“It was delivered on the day and my grandson enjoyed what he got”

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Posted 1 year ago

“Quick delivery. Great selection of Easter treats for our interstate family Fast reliable service.”

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Posted 1 year ago

“Thoroughly enjoyed by all”

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Posted 1 year ago

“I ordered this as a surprise Easter gift for my Mum who lives interstate. To quote Mum “it’s wonderful”.. So thanks for making it easier for me to give my Mum something different.. I will use you guys again.”

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Posted 1 year ago

“They absolutely loved their gift basket and called it "the highlight of their week". Thanks Gourmet Basket!”

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Posted 1 year ago

“I was very impressed with the website easy to navigate, and there were so many choices to choose from. The bath robes were so lovely and soft and my daughter and her partner absolutely loved the tequila and the chocolates. We’ll definitely be ordering again.”

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Posted 1 year ago

“Once again, the receipients of the basket loved the presentation and the quality of the items. Gourmet Basket never fails.”

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Posted 1 year ago

“The customer loved the hamper”

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Posted 1 year ago

“i have already complained to your service dept about the non-arrival of the chocolates at my son's house 16 Harris Street Paddington 2021 You successfully delivered to this address about 4 months ago - a Christmas hamper I am hoping for a prompt solution to his problem and look forward to hearing from you very soon regards, Philip Humberstone”

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Posted 1 year ago

“Just perfect! Thank you.”

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Posted 1 year ago

“I am quite particular when it comes to gift presentation, so I always find myself feeling nervous when I order hampers online, knowing the final presentation is out of my control! Especially when I'm using a company for the first time. But I need not have worried. Gourmet Basket delivered excellence in every aspect of their service. I was truly blown away by how stunning the presentation was. Absolute attention to detail, right down to the classy ribbon on the gift box, and fast delivery, right on schedule, too. Will definitely use GB again!”

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Posted 1 year ago

Gourmet Basket is rated 4.6 based on 6,688 reviews