Login
Start Free Trial Are you a business? Click Here

Gourmet Basket Reviews

4.6 Rating 7,259 Reviews
92 %
of reviewers recommend Gourmet Basket
Company Reviews Product Reviews
1,289
 Metrics Info
4.6
Based on 7,259 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Gourmet Basket Reviews
Visit Website

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Quick delivery in Perth”
Helpful Report
(Belrose) - Posted 5 months ago
Thank you for your review!! We’re so happy to know you were pleased, and we hope to serve you again soon! Many Thanks, GB Team
Posted 4 months ago
Lisa Bradley
Verified Buyer
“We are always happy with the products and delivery times from GB. We order from the US and it's important the gift baskets arrive on time. They haven't let us down in 4 years.”
Helpful Report
(Belrose) - Posted 5 months ago
Hi Lisa, What a pleasure to read your review!! Your happiness with our service is what we strive for every day!! We hope to continue assisting you further in the future! Many Thanks, GB Team
Posted 4 months ago
Helen Cole
Verified Buyer
“It’s wonderful to be able to rely on Gourmet Baskets to deliver a beautifully prepared and decorated hamper. Makes it easy when you have relatives interstate that you know the hamper will be delivered on time and be a lovely surprise.”
Helpful Report
(Belrose) - Posted 5 months ago
Hi Helen, Thank you for the review!! We are so glad to hear everything arrived beautifully! Thanks for choosing us — we truly appreciate your support! We hope to be of assistance to you! Many Thanks, GB Team
Posted 4 months ago
Allison Passmore
Verified Buyer
“We were very happy with the range of choices, allowing us to get the perfect basket. It was delivered in time and well recieved by the family.”
Helpful Report
(Belrose) - Posted 5 months ago
Thank you, Allison! We’re so pleased to hear you were happy with the range of choices and that you found the perfect basket for your family. It’s great to know it was delivered on time and well received — that’s exactly what we aim for! Many thanks, The Gourmet Basket Team
Posted 4 months ago
Anonymous
Verified Buyer
“The basket was great. The delivery was rapid. No complaints there. When I was looking specifically for a basket, it was for someone who had been ill in hospital. I was looking for something similar to what I eventually got, but without the cup and a better variety of teas! By the time you are older, you usually have a favorite cup, so that was superfluous to need. But I could find that nowhere! This is just a suggestion if you are looking to improve your presentation in the future.”
Helpful Report
(Belrose) - Posted 5 months ago
Thank you so much for your review and helpful feedback. We're really glad to hear you were happy with the basket and that the delivery was quick and seamless. We truly appreciate your suggestion regarding the cup and tea selection — it's a great insight, especially when choosing a gift for someone recovering in the hospital. We’re always looking for ways to improve our offering, and your comments will certainly be taken on board as we continue to refine our hampers. Many thanks, The Gourmet Basket Team
Posted 4 months ago
Deborah Copeland
Verified Buyer
“We got a custom basket for a friend who has recently lost their mum. Selecting items was easy and customer service contacted us to ask if we wanted it shipped asap once they saw it was for the loss of a parent, which was really sweet. It arrived really quickly and they have loved all the items. Great service, highly recommend.”
Helpful Report
(Belrose) - Posted 5 months ago
Thank you so much, Deborah, for your kind words and for sharing your experience. We’re truly sorry for your friend’s loss and are honoured that you chose us to help bring a little comfort during such a difficult time. We're so glad to hear the custom basket was well received and that our team could assist in making things a little easier. Your recommendation means a lot to us. Many thanks, The Gourmet Basket Team
Posted 4 months ago
Ashleigh Young
Verified Buyer
“Great company - easy to deal with and great friendly staff”
Helpful Report
(Belrose) - Posted 5 months ago
Thank you so much, Ashleigh! We’re thrilled to hear you had a great experience with us and that our team made it easy for you. Your kind words mean a lot to us. Many thanks, The Gourmet Basket Team
Posted 4 months ago
Denise Karageorge
Verified Buyer
“Beautifully packaged and delivered as requested on time.”
Helpful Report
(Belrose) - Posted 5 months ago
Hi Densie, We’re thrilled to hear your kind words and thoughts!! Thanks for taking the time to leave a review — we hope to create something special for you again soon! Many Thanks, GB Team
Posted 4 months ago
Anonymous
Verified Buyer
“I've recommended you to many people, I've also written a google review with images, what I would like is for you to offer a discount, I've been using your services for awhile now, and now I'm in a new position in a new company and need to give gifts to many people on a frequent basis, would have been nice for you to look after your existing customers.”
Helpful Report
(Belrose) - Posted 5 months ago
Thank you so much for your review!! It means a lot to know you had a good experience with us!! Your support is greatly appreciated! It's nice to hear you will be using our services again! We cannot wait to be of assistance to you and your team again!! Many Thanks, GB Team
Posted 4 months ago
Helen Russell
Verified Buyer
“Great selection and add ons, prompt delivery. The gift recipients were blown away :)”
Helpful Report
(Belrose) - Posted 5 months ago
Hi Helen, Thank you so much for your review!! Delighted to hear this! We’re so glad the hamper met your expectations! It has always been our goal to provide quality products and services, We are grateful to hear our hampers are being appreciated! We hope to be of assistance to you again soon! Many Thanks, GB Team
Posted 4 months ago
Glen And Grant Adams
Verified Buyer
“I expected an Easter basket to be delivered by Easter. I would have expected to be informed if that was not going to be the case. At that stage I would gladly have paid extra for any delivery. AS it was my family received their Easter basket after Easter. And by the way I think your on line systems for ordering etc are very poor,”
Helpful Report
(Belrose) - Posted 5 months ago
Hello Glen and Grant, We're sorry to hear about your experience and understand how disappointing delivery delays can be. We do appreciate you taking the time to share your experience with us, as this can assist us to be better in t future! That said, we sincerely apologise for the inconvenience caused and truly appreciate your feedback. It’s been shared with our team to help us improve. Many Thanks, GB Team
Posted 4 months ago
Anonymous
Verified Buyer
“Gifted to family, service and delivery great!! Gifted product was greatly appreciated!”
Helpful Report
(Belrose) - Posted 5 months ago
Thank you so much for your review!! We are so pleased to hear everything went well — we appreciate you taking the time to share this! We hope to be apart of more special moments with you again soon! Many Thanks, GB Team
Posted 4 months ago
Maree Carroll
Verified Buyer
“I ordered the day before and arrived at 10am next morning to my recipient. They loved the Easter abundance basket and I would use gourmet baskets again”
Helpful Report
(Belrose) - Posted 5 months ago
Hi Maree, Thank you for the review!! We appreciate you sharing your experience with us! It warms our hearts to know everything went well! We’re thrilled to have delivered something special! We hope to be apart of more moments with you again! Many Thanks, GB Team
Posted 4 months ago
Jennifer Wills
Verified Buyer
“Beautiful products , presented well and delivered on time. Plenty of notifications to let me know how my order was being processed”
Gourmet Basket 5 star review on 26th April 2025
Helpful Report
(Belrose) - Posted 5 months ago
Hi Jennifer, Thank you for taking your time to share your experiences with us! It brings us joy to know that everything went well and that we were able to meet your expectations! We hope to be apart of more special moments with you again soon! Many Thanks, GB Team
Posted 4 months ago
Rod Sands
Verified Buyer
“Everything done really well..!”
Helpful Report
(Belrose) - Posted 5 months ago
Hello Rod, Thank you for your review!! Delighted to hear this! We’re so glad the hamper met your expectations! We hope to be of assistance to you again soon!! Many Thanks, GB Team
Posted 4 months ago
Marnie Dillon
Verified Buyer
“My friends were delighted to receive their gourmet basket. It was a complete surprise. Thank you”
Helpful Report
(Belrose) - Posted 5 months ago
Hi Marnie, Thank you for your review! It warms our hearts to hear our hampers being appreciated! We’re delighted the experience was smooth from order to delivery! Many Thanks, Gourmet Basket Team!
Posted 4 months ago
Candy Lawrence
Verified Buyer
“Beautiful food nicely presented - though I wish you had more choice of cheeses!”
Helpful Report
(Belrose) - Posted 5 months ago
Hi Candy, We appreciate you taking your time to write your feedback! We are grateful to hear our hampers are appreciated, especially in their presentation! We hope to be of assistance to you soon! Many Thanks, Gourmet Basket Team
Posted 4 months ago
Anonymous
Verified Buyer
“Lovely, thank you”
Helpful Report
(Belrose) - Posted 5 months ago
Thank you so much for your kind words! Many thanks, The Gourmet Basket Team
Posted 4 months ago
Lesley Bell
Verified Buyer
“Loved the basket presentation, content & value for money - disappointed the discount code didn’t apply - hopefully next time”
Helpful Report
(Belrose) - Posted 5 months ago
Thank you so much for your kind feedback! We’re delighted to hear you loved the presentation, contents, and value of your hamper — that means a lot to us. We're sorry to hear the discount code didn’t apply as expected, and we completely understand the disappointment. If you ever run into any issues in the future, please don’t hesitate to reach out — we’re always happy to help. We look forward to delighting you again next time! Many thanks, The Gourmet Basket Team
Posted 4 months ago
Wendy Moir
Verified Buyer
“The hamper arrived before the estimated delivery due date. My sister was extremely happy with the quality of the variety of the contents. I loved the ability to pick a base hamper and add additional items.”
Helpful Report
(Belrose) - Posted 5 months ago
Thank you so much for your lovely review! We're thrilled to hear your hamper arrived earlier than expected and that your sister loved the variety and quality of the contents. We're also so glad you enjoyed customising your own hamper — it's one of our favourite features too! We appreciate your support and hope to help you celebrate more special moments in the future. Many thanks, The Gourmet Basket Team
Posted 4 months ago
Gourmet Basket is rated 4.6 based on 7,259 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request