Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used Gourmet basket before and the gift hamper was great .So didn’t hesitate to use again and the hamper was gorgeous as the recipient sent us a photo . Excellent communication of your order and tracking .Website easy to navigate and like how you can add extras to your hamper. Will be using again !”

Gourmet Basket 5 star review on 4th December 2021

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us! We are thrilled they loved the hamper and all the goodies inside :) See you soon! GB Team

Posted 4 years ago

“Fast and on-time shipping. Beautiful and professional packaging. Quality and interesting list of gourmet items. Definitely my go-to place for gift basket shopping.”

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Posted 4 years ago

Thank you so much for your feedback, we are so pleased you enjoyed your experience with us! See you soon :) GB Team

Posted 4 years ago

“Excellent quality products”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“Exceptional service by Gourmet Basket. My choice was delivered on the day requested and my friend was overwhelmed with excitement at the contents. Very luxe. As she said "my favorite wine and my favorite brand". Best experience ever!”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! We are thrilled to hear they loved the goodies in the hamper :) See you soon, GB Team :)

Posted 4 years ago

“Top class service. From Ireland to Australia.”

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Posted 4 years ago

Thank you so much for your feedback! See you soon :) GB team

Posted 4 years ago

“recipient was delighted with basket. i was very pleased it was delivered on my requested date as it was a birthday gift.”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB team

Posted 4 years ago

“I’ve used this company several times over the past few years having family in Australia and have been very pleased with the products snd the service. There is a good selection of gifts to suit all ages and the prices are reasonable. Slightly disappointed on this particular occasion that the hamper was delivered a day later than requested.”

Helpful Report

Posted 4 years ago

Thank you for your feedback. We are sorry to hear the hamper arrived slightly late, but we are pleased to hear they still enjoyed the hamper! Hope to see you soon, GB Team

Posted 4 years ago

“My daughter was delighted with her gift basket”

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Posted 4 years ago

Thank you for your feedback, we are so pleased they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Very prompt delivery- good selection.”

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Posted 4 years ago

Thank you for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Great service!”

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Posted 4 years ago

Thank you for your feedback! It means so much to us! See you soon :) GB Team

Posted 4 years ago

“Quick delivery thanks”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“The package took 6 days to arrive from ordering was meant to arrive Monday didn't arrive to Thursday. The package wasn't left at the address was taken to a depot a substantial distance from the delivery address. The package was for a person recovering from a medical procedure who then had to travel to the depot to collect. Upon opening the package the wooden beer cady was damaged and very poorly constructed. Thankfully the beers survived. The collection card left in the letter box also said to collect the package from a western Australian depot when the delivery address was in NSW. For near $110 pretty poor result really.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to provide us with your feedback. Please know we have messaged you separately regarding your recent order/review. Thank you, GB Team

Posted 4 years ago

“The basket is delivered on time, they love it~! Thank you.”

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Posted 4 years ago

Thank you so much for your feedback, we are so pleased to hear they loved the hamper! See you soon :) GB team

Posted 4 years ago

“Very fast delivery.”

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Posted 4 years ago

Thank you for your feedback! See you soon :) GB Team

Posted 4 years ago

“Absolutely loved it. The total experience dealing with you guys was flawless. Thank you”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Excellent gift and arrived on date set. Well done, will use again.”

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Posted 4 years ago

Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“This hamper hasn't come directly to me as I am in the UK. However, the recipients in Australia have reported they are very pleased with the quality of the hamper and the contents. As well as that it arrived 2 days before the expected delivery date.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, we are pleased to hear they loved the hamper!! See you soon :) GB team

Posted 4 years ago

“Smooth ordering process - customer friendly. Delivery expensive, but fast.”

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Posted 4 years ago

Thank you for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Very pleased with the speedy service. Recipient was delighted with the hamper and quality of its contents.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, we are thrilled they loved the hamper! See you soon :) GB Team

Posted 4 years ago

“Great product and fantastic customer service. Needed my product rerouted and this was done free of cost and arrived the following day to the recipient. Thank you Gourmet Basket.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews