Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,421 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,421 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a return customer, I've always been more than satisfied with your products (all of the recipients have been thrilled). That being said, this last order was disappointing. I ordered three boxes to bring with me as hostess/holiday gifts. I have only gifted the first box (morning/pancake/tea) and to my horror - when I presented the gift and she opened it - the mug was scratched with a black smudge, there were no tea bags and the flower diffuser was upside down and crushed. I was too embarrassed to take a picture. I have been flat out with work; otherwise I would have reached out sooner, and am debating whether or not to open the other two boxes before gifting them. Like I said, you haven't disappointed before; and I am chalking it up to be crazy, busy post lockdown/holiday season....that being said, I know that I would want to know, if it was my company. Make it a great holiday season and a happy / healthy new year!”

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Posted 4 years ago

“Well priced, easy ordering system and my recipient loves it. Thank you!”

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Posted 4 years ago

“A fabulous way to send gifts to family in Australia.”

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Posted 4 years ago

“Sent to our daughter in Adelaide. She’s delighted with it. Thank you”

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Posted 4 years ago

“Love the packaging and its on time!”

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Posted 4 years ago

“Ease with online purchasing.Great products.Only thing is i didnt recieve an sms stating basket had been delivered.”

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Posted 4 years ago

“Wonderful product and efficient service. Delivery on time.”

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Posted 4 years ago

“They loved it. Thank you.”

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Posted 4 years ago

“The service was great, I received my order so quickly”

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Posted 4 years ago

“the only thing I could say is when ordering, it was very slow on the website, otherwise, it is great, especially the discounts for ordering so much. :-)”

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Posted 4 years ago

“Our customer was very happy and impressed...”

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Posted 4 years ago

“Whole process was so easy and professional!!”

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Posted 4 years ago

“Beautifully made and displayed Hamper for our Teachers end of year gift. She absolutely loved it and the services was impeccable from the order to the pick up.”

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Posted 4 years ago

“The service was outstanding Thankyou”

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Posted 4 years ago

“Fast n efficient service!!”

Gourmet Basket 5 star review on 15th December 2021

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Posted 4 years ago

“Excellent product and service. Thank you.”

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Posted 4 years ago

“Absolutely thrilled, my so /daughter-in-law said "I nailed it". Fast delivery especially during covid times and beautifully presented. Me in New Zealand and them in Brisbane made xmas a lot easier - thank you x”

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Posted 4 years ago

“Excellent, we only had a small window to have the basket delivered and it arrived safe just in time.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Lovely hamper, recipient very impressed. Unfortunately delivered over a week early to the date I asked for, which stuffed things up a bit. They had to open the parcel to retrieve the cheese I'd ordered extra, and I didn't want them to get it till nearer Xmas. Other than that, all good.”

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Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,421 reviews