Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was for house warming present, they tell me it’s the only food they have in the fridge, well done guys. They loved the present. Thanks”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback! We are thrilled they loved the hamper and all the goodies inside :) See you soon! GB Team

Posted 4 years ago

“Great quality products and wide range of options. Very easy and convenient to arrange. Delivery was on time. Only drawback is that the gift box was delivered without the card message card and recipient was unsure of sender.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, it means so much to us! We are sorry to hear your hamper was packed without the gift card and we will pass this feedback onto the appropriate team, we hope the hamper was enjoyed and to see you soon! GB Team :)

Posted 4 years ago

“AMAZING!!!!!”

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Posted 4 years ago

Thank you so much for your feedback!! See you soon :) GB Team

Posted 4 years ago

“Delivered on time and exactly as per our request.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“Amazing quality products and so well presented. Purchased products for a friend they were thrilled and I will certainly be purchasing more of their product and the customer service I received was exceptional.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us! We are thrilled to hear they loved the hamper and all the goodies :) See you soon! GB Team

Posted 4 years ago

“Gift was perfect thank you for such an awesome service”

Gourmet Basket 5 star review on 22nd November 2021

Helpful Report

Posted 4 years ago

Thank you so much for your feedback! We are pleased they loved the hamper :) See you soon! GB Team

Posted 4 years ago

“Good variety to choose from and on time delivery”

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Posted 4 years ago

Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“The gourmet basket company were punctual for delivery kept us well informed of its location. It was a gift so hope they were more than happy with their hamper.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us!! Look forward to seeing you soon :) GB Team

Posted 4 years ago

“Excellent hamper and delivery is awesome!”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) Gb Team

Posted 4 years ago

“Great products and excellent service.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Recipient was very happy with their gift, thank you.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback! We are thrilled they loved the hamper :) See you soon! GB Team

Posted 4 years ago

“Yet more smiles on more faces when the surprise hamper arrived. The gingerbread moustaches were the big winners.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“Recipient was thrilled with the gift! She loved it.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“2nd time ordering and happy both times.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much!! See you soon :) GB team

Posted 4 years ago

“Great service and product!”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“Have not received baskets yet, but as it seems to be just what I was wanting for Christmas gifts, I am sure I will not be dissapointed.”

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Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB team

Posted 4 years ago

“My friend absolutely loved it”

Helpful Report

Posted 4 years ago

Thank you for your feedback! it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“The basket was received with delight!”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“Worst customer service. Their courier left my order at the front door without giving me the option to approve this. My order got stolen and I was not offered an apology or a resolution or a refund or new box sent from this company from any employee including the manager. This was for my mothers birthday. They handled the situation poorly and rudely and I would not recommend them to anyone because they don’t care about customers and only money.”

Helpful Report

Posted 4 years ago

“My vegetarian stepdaughter just loved it. It was to celebrate their engagement and they were both moved and impressed by the hamper and sent pics. top marks for presentation.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback... We are thrilled they loved the hamper! See you soon :) GB Team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews