Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,421 Reviews

91 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,421 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Write Your review

Tell us how Gourmet Basket made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service delivery on time no problems great basket.”

Helpful Report

Posted 4 years ago

“The service was excellent and when I had trouble ordering on the website, the company was very helpful. but I was trying to buy hampers as a guest, and as I had a profile on their database, this seemed impossible. My clients seemed were happy with their gifts.”

Helpful Report

Posted 4 years ago

“Great products and service”

Helpful Report

Posted 4 years ago

“My mother received her gift on her actual birthday and I was very happy as I only ordered it the day before. She loved it, so thank you”

Helpful Report

Posted 4 years ago

“Beautiful products delivered on time.”

Helpful Report

Posted 4 years ago

“The delivery was very late, and the event I was having it sent for passed. There was no communication about the delay other than a generic email about delays in November. I understand there are delays. I would have been unlikely to have ordered the gift if I had known it would take almost a week for delivery”

Helpful Report

Posted 4 years ago

“Absolutely shocking - we ordered and paid for express delivery and the item has not arrived 4 working days after expected delivery!”

Helpful Report

Posted 4 years ago

“Gift Basket was 'New Home Congrats' with added extras. Beautiful products that were well received. Timing of delivery was a day late however.”

Helpful Report

Posted 4 years ago

Thank you for your feedback. We are sorry to hear the hamper arrived slightly later, but we are thrilled to hear it was enjoyed!! See you soon :)

Posted 4 years ago

“easy to order and delivered with care. definately will be ordering in the future.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, it means so much to us!! See you soon :) GB Team

Posted 4 years ago

“Pleasing result.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! See you soon :)

Posted 4 years ago

“My only complaint is that I ordered 2 x Christmas hampers to be delivered on 14/12/21 One was delivered to Melbourne 28/11/21 the other to Perth 3/12/21. I realise AusPost is a bit all over the place but there's not much point in requesting a date if delivery is adrift by 2+ weeks. Delivery times need looking at. Having said that the contents were good quality. Would I use them again probably not.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to provide us with your feedback. We are so sorry to hear your hamper arrived later than expected, but we are so pleased to hear the hampers and goodies inside were enjoyed! See you soon :) GB team

Posted 4 years ago

“So disappointed, I ordered very early to make sure this gift is delivered on time for a 50th birthday. I chose date of delivery and gift arrived 3 days after birthday party , when I rang the lady on the phone was it helpful or showed any interest in my concern/ complaint”

Helpful Report

Posted 4 years ago

“Well as it hasn't been delivered yet , I can't say anything about it”

Helpful Report

Posted 4 years ago

Thank you for providing your feedback. Please know we have looked into your order and can see a preferred delivery date of 14 Dec has been selected - we will dispatch your order in accordance to this selected date. Thank you.

Posted 4 years ago

“My friend loved it and was delivered with a smile”

Helpful Report

Posted 4 years ago

Thank you for your feedback! See you soon :) GB team

Posted 4 years ago

“Delivery was a week too early.”

Helpful Report

Posted 4 years ago

Thank you for your feedback. We are so sorry your hamper arrived slightly earlier then expected, but we hope it was still enjoyed :) Thank you, GB Team

Posted 4 years ago

“My clients and their Team loved the gift. Will definitely order again”

Helpful Report

Posted 4 years ago

Thank you for your feedback, we are so pleased to hear they loved the hamper!! See you soon :) GB team

Posted 4 years ago

“Great selection, a little late on delivery.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! We apologies for the slightly late delivery but pleased the hamper was enjoyed! See you soon :) GB Team

Posted 4 years ago

“a wonderful choice of goodies. Wonderful service”

Helpful Report

Posted 4 years ago

Thank you for your feedback!!! See you soon :) GB Team

Posted 4 years ago

“Very happy with the hamper and the recipient loved it. The only negative was I was told I would be notified when delivery took place and I wasn't notified.”

Helpful Report

Posted 4 years ago

“I purchased the order on the 29th November for Delivery on 1st December. On the 6th the order had not been received. I called to find that it had not even been dispatched. I was offered a refund for the delivery. $14.95. As this gift was time-sensitive I felt that the delivery refund was poor and not appropriate. The staff member stated I'll just refund the card, no discussion. This is poor management for a gift that is over a week delayed.”

Helpful Report

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,421 reviews