Gourmet Basket Reviews

Name: Gourmet Basket
Rating: 4.64

4.6 Rating 7,332 Reviews

92 %

of reviewers recommend Gourmet Basket

4.6

Based on 7,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Gourmet Basket 5 star review on 3rd November 2025

Ashley Matthews Wray

Gourmet Basket 5 star review on 27th May 2025

Shelley Cosford

Natalie Wallace

Anonymous

Gourmet Basket 5 star review on 28th April 2025

Jennifer Williams

133

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautifully presented box of treats for Christmas! With the additional wines as well. So good to have the flexibility to add additional items. Thank you!”

Gourmet Basket 5 star review on 30th November 2021

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, we are pleased to hear they loved the goodies! See you soon :) GB Team

Posted 4 years ago

“Arrived on time. We added some things to the basket: it was all there. Excellent service!”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :) GB team

Posted 4 years ago

“My gift basket has not been delivered so far!!! It was meant to be delivered on 29th November in Sydney. I got an email saying the order had been picked up by the courier but no email regarding it being delivered. My friend did not receive it either. This is very upsetting as it was for her 50th birthday. The details are: Order number: GB191047 Recipients Name: Aparna Kasbekar Your tracking number: B6KZ00815654”

Helpful Report

Posted 4 years ago

“Presentation was beautiful and she loved what was inside!”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, we are thrilled they loved the hamper! See you soon :) GB team

Posted 4 years ago

“Bought as a gift and the recipient loved it!”

Helpful Report

Posted 4 years ago

Thank you for your feedback, it means so much to us! See you soon :) GB team

Posted 4 years ago

“Terrible - gift never received.No tracking emails and money taken. Now can’t get a response or help…”

Helpful Report

Posted 4 years ago

“Good service but I wish I had waited 3-4 days for the 15% sale.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, we are pleased to hear you enjoyed your experience with us and sorry to hear you missed the sale! Hope to see you again soon, GB Team

Posted 4 years ago

“NOT IMPRESSED! I specifically requested that the delivery be left at my garage door, after all it is food. Instead, the delivery was left in the open where it was exposed to the elements. However, noting that the email you sent me asking me to "Rate Your Performance" was a "no-reply" email, I have good reason to suspect that you're not really interested. Regards, Peter Solomon.”

Helpful Report

Posted 4 years ago

“Fast, reliable, excellent communication, and my mum loved her basket xx”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, we are so pleased to hear they loved it! See you soon! GB Team

Posted 4 years ago

“Excellent service. Arrived the next day. Can’t comment on content as a gift for following week.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon! :) GB Team

Posted 4 years ago

“Customer service was lovely and resolved my questions really quickly. The boxes arrived beautifully packaged and were delivered as scheduled. Thank you!”

Helpful Report

Posted 4 years ago

Thank you for your feedback, it means so much to us! See you soon :) GB Team

Posted 4 years ago

“Reliable and easy to order. Nice products except for the wines. A shame you couldn’t offer better quality wines, so for that reason won’t be sending again”

Helpful Report

Posted 4 years ago

Thank you for taking the time to provide us with your feedback. We are sorry to hear you are not 110% satisfied with all the goodies within the hamper, but we hope it was still enjoyed. Thank you, GB Team

Posted 4 years ago

“I ordered the hamper 6 weeks ago to be delivered on 26/11/2021 as a birthday gift, but it did not turn up.”

Helpful Report

Posted 4 years ago

“Quality good easy to add additional items and a high quality piccolo of Quality Bird in hand”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“Amazing! Great product, delivered on top. Quality and value for money.”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback, it means so much to us! See you soon :)

Posted 4 years ago

“quality excellent but delivered at 7pm which was way too late and unprofessional to be delivering outside of business hours.”

Helpful Report

Posted 4 years ago

Hi Jo, Thank you for taking the time to provide your feedback. Please know we looked into your order and it looks like same-day delivery was selected, meaning delivery occurs from 1pm to 9pm. We hope the hamper and all the goodies were still enjoyed!! :) Hope to see you again soon, GB Team

Posted 4 years ago

“My Nan passed away and I sent a basket to my Mum. She loved it, it was a nice alternative to flowers”

Helpful Report

Posted 4 years ago

Thank you for your feedback, we are so pleased to hear the hamper brought some joy. We hope to see you soon! GB Team

Posted 4 years ago

“beautifully presented, tasty treats :-)”

Helpful Report

Posted 4 years ago

Thank you for your feedback, we are pleased to hear they loved it! See you soon :) GB Team

Posted 4 years ago

“Prompt and friendly customer service”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback! See you soon :) GB Team

Posted 4 years ago

“Great customer service and amazing products”

Helpful Report

Posted 4 years ago

Thank you so much for your feedback! See you soon :) GB team

Posted 4 years ago

Gourmet Basket is rated 4.6 based on 7,332 reviews