Green Motion Reviews

Name: Green Motion
Rating: 2.89

2.9 Rating 1,330 Reviews

48 %

of reviewers recommend Green Motion

Company Reviews

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Metrics

2.9

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 5 star review on 28th June 2025

Miklos B.

Green Motion 1 star review on 25th June 2025

Rasa Petraityte

Green Motion 4 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service at the rental office, however the pick-up service took a while.”

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Posted 2 months ago

“I had it from dilyan it was a good idea”

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Posted 2 months ago

“Ease of booking, check in online ahead of collection. Speed of collection and drop off. Friendly helpful staff.”

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Posted 2 months ago

“Everything was perfect and also the return at 05:00 a.m. ON TIME! Return was a bit 'picky', but finally all deposit back.”

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Posted 2 months ago

“I am a returning customer and I am always happy with the service and the care I get. Amazing team and customer service, always ready to help and reliable cars. Highly recommend.”

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Posted 2 months ago

“Alles hat bestens geklappt, sehr nette Angestellte und günstiger Preis! Buche sicher wieder bei dieser Firma.”

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Posted 2 months ago

“Everything was perfect!”

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Posted 2 months ago

“Well the car came 30 Minutes too late, but this was compensated. It is extremely important, that you have a Credit Card and NOT a Debit Card, otherwise the rental is not possible!”

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Posted 2 months ago

“The vehicle was perfectly fine, and there are no complaints here. My complaint concerns the service after returning the vehicle. I tried several times to contact Green Motion by phone and email – there was no connection, and no response to my emails. I have an outstanding issue, but no one at Green Motion seems to want to address it. Perhaps two stars is too much, but I'm giving them because the vehicle was truly fantastic.”

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Posted 2 months ago

“Accurate and correct. I am very satisfied. I will be happy to recommend to friends.”

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Posted 2 months ago

“Very professional staff, knowledgeable, prompt attention to detail, excellent cars! I'm a customer for life!”

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Posted 2 months ago

“Everything went well.”

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Posted 2 months ago

“Super fast, perfect service !”

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Posted 2 months ago

“I have used Green Motion on numerous occasions, the quality of the car has been first class and the staff are very efficient.”

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Posted 2 months ago

“We had asked for meet and greet at Cape Town domestic but no one met us. We had to ask where the counter was and then eventually someone pointed out the Green Motion rep. She was making no effort to find us and was a long way from domestic arrivals. She took us up to the garage and the gentleman who dealt with us was extremely helpful and almost made us forget the lack of communication at the beginning. The car went well and dropoff was fine.”

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Posted 2 months ago

“Muy responsables”

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Posted 2 months ago

“Amabilitate, rapiditate, servicii de caliatet”

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Posted 2 months ago

“great service and assistance”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Fast service. Friendly staff.”

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Posted 2 months ago

Green Motion is rated 2.9 based on 1,330 reviews