Green Motion Reviews

Name: Green Motion
Rating: 2.82

2.8 Rating 1,265 Reviews

47 %

of reviewers recommend Green Motion

Company Reviews

Questions

Metrics

2.8

Based on 1,265 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Green Motion made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Green Motion 5 star review on 28th June 2025

Miklos B.

Green Motion 1 star review on 25th June 2025

Rasa Petraityte

Green Motion 4 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nopea sujuva palvelu. Helppo ajoneuvon palautus. Uusi siisti auto.”

Helpful Report

Posted 3 weeks ago

“Good car, fast service if you do all of the work online. We had full insurance, so the drop off was without any faf. Great overall.”

Helpful Report

Posted 3 weeks ago

“vg value car, which was in excellent order”

Helpful Report

Posted 3 weeks ago

“Exccelent. Everithing was great . I will be back”

Helpful Report

Posted 3 weeks ago

“As normal, the booking was simple. Just waiting to see what the service is like at Bristol compared to Birmingham where we hired cars before”

Helpful Report

Posted 3 weeks ago

“Impeccable service, friendly staff, great cars”

Helpful Report

Posted 3 weeks ago

“Very happy with service also picked up and drop off at airport all staff were friendly and liked to have a laugh and joke with you”

Helpful Report

Posted 3 weeks ago

“A very nice car and a straightforward process”

Helpful Report

Posted 3 weeks ago

“Honest, precise, reasonable price”

Helpful Report

Posted 3 weeks ago

“Always professional and polite. Used both Gatwick and Stansted branches regularly and both have always lived up to expectations.”

Helpful Report

Posted 3 weeks ago

“The moment I reached the pick up office, I was treated with a welcoming smile from the staff and professional. The car was up to expectation. Good deal”

Helpful Report

Posted 3 weeks ago

“Great value for money. The cars aren't as new as others we have hired, and have a few age related scar's, but this is a bonus, as they weren't too fussed regarding checking for damage prior to hiring, and on return. Staff at Orlando were very helpful and added the toll transponder to the hire agreement on request a day into the hire period. The depot was about a 10 min drive from the airport, but were picked up by mini bus, so wasn't a problem. Would definately use them again”

Helpful Report

Posted 3 weeks ago

“All the staff were very helpful and check in and out where no problem”

Helpful Report

Posted 3 weeks ago

“Collected at airport with no delays and so straight forward with getting the car which was reliable and perfect for seeing the lovely island. Would definitely recommend”

Helpful Report

Posted 3 weeks ago

“Unfortunately had very bad experience with a Green Motion this time. I returned the car at Riga’s airport on the 21st of May and in a couple of day got the full deposit (€1000) back which my understanding everything was fine. As well they sent me a link to leave a review 😬 After another few days I noticed that €40 has gone from my credit card. When I contacted the Green Motion I was informed that it was for “car cleaning as it was returned dirty”. I’m sticking the pictures for you all to see that that mean by “dirty”. I did wash the car before and obviously had to drive back to Riga’s airport. Bear in mind as well they are charging extra (£50) for crossing any border! It’s the last time I was using Green Motion. They are trying to rip of customers for ANYTING just to get some profit 🫣”

Helpful Report

Posted 3 weeks ago

“Everything from taking the var and delivering back smooth with no problem. Car was clean, well maintained.”

Helpful Report

Posted 3 weeks ago

“We had booked our pick-up from Larnaca airport. Although, we did have a short wait and had to call the office, from then on the service was faultless. We were very impressed with the car, which was in immaculate condition, both inside and out (better than cars we've hired from other suppliers.) Unfortunately, we had a puncture during our holiday, but the Green Motion mechanic arrived in super fast time to bring a new tyre. All the staff we encountered were extremely friendly and helpful. We'd recommend Green Motion and will use them again.”

Helpful Report

Posted 3 weeks ago

“It was easy process especially if you complete your registration online.. Easy return with no hassle.. Very nice employees :)”

Helpful Report

Posted 3 weeks ago

“Le personnel a essayer de me faire payer le plein de la voiture. Malheureusement pour lui j avais fait une photo de la jauge lors de la prise en maindu véhicule”

Helpful Report

Posted 3 weeks ago

“I recently rented a Kia from Green Motion, and I was genuinely impressed with the entire experience. From the moment I arrived, the staff were friendly, professional, and efficient. The booking process was smooth, and I didn’t have to wait long to get the keys. The only downside is the cancellation process. If you try to cancel, you won't get a refund. Plus, fees are added to the rental plan.”

Helpful Report

Posted 3 weeks ago

Green Motion is rated 2.8 based on 1,265 reviews