“decent prices, good cars, effective pickup and drop off. Big issue was withholding deposit for far too long on returning vehicle, 20 days, unacceptable.”
“Great good value for money, friendly/helpful staff and the airport collection and drop-off process is very straightforward. I’d definitely use again and recommend to others.”
“AVOID THIS SCAM! Bait and Switch at its Finest!
I booked a car with Green Motion through a third-party app, attracted by what seemed like a great rate. I then spent $80 on an Uber to get to their location, only to be hit with a classic bait-and-switch scam.
At the front desk, I was told the initial rate was only the beginning. They demanded an additional $60 a day for their insurance, $20 a day for tolls, and a ridiculous $2,000 security deposit.
When I tried to use my personal State Farm insurance, which includes full rental coverage, the front desk agent refused. He claimed that under Florida law, it is mandatory for Florida residents to purchase a separate policy with at least $300,000 in coverage! A completely false and unbelievable assertion. After being told I couldn't use my own valid insurance, I realized I was dealing with a company that operates on misleading and dishonest tactics.
I was forced to walk out without a car and spend another $80 on an Uber. Save yourself the time and money. This company is not legitimate. A total scam!”
“Excellent service and helpful ,welcoming staff. Car was ready for me to take away. I filled in the pre- collection paperwork so the whole handover took less than 10 minutes. Excellent”
“Nothing bad to say quick to pick up and sort hire, quick to sort out return and amazingly quick with refund of deposit back to account. Far quicker than I’ve ever experienced with other car hire companies”
“I’ve booked with green motion many times before (in Europe) but this time (in South Africa) I’ve been not happy.
First the good: great car, friendly staff, quick rental process…
But, the pick up driver came very late which was very unpleasant; and when I returned the car with a small scratch at the passenger door, I was charged an exorbitant amount of money which is taken straight from the deposit. We all know they’re not going to repair the scratch. Absolute ridiculous. I’m aware that I’m responsible for the damage and that there will be a charge but it’s about the super high amount which upsets me.
Probably won’t do green motion ever again.”
“Chris at Gatwick office is excellent, always friendly and polite, car was great and no hanging around to collect and return car, guy in shuttle bus was also a nice guy”
