Green Motion Reviews

Name: Green Motion
Rating: 2.82

2.8 Rating 1,265 Reviews

47 %

of reviewers recommend Green Motion

Company Reviews

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Metrics

2.8

Based on 1,265 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 5 star review on 28th June 2025

Miklos B.

Green Motion 1 star review on 25th June 2025

Rasa Petraityte

Green Motion 4 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The vehicle we hired was excellent for our two week holiday in Scotland. Pick up took an hour negotiating fees and costs made through Economy Car Rentals - their initial deposit was not included in the car rental price, so beware this charge. Insurance from Green Motion was, in my opinion, extremely costly to reduce excess down to 400 pounds (the lowest available) from 2,000 plus pounds. Booking included a free second driver which Green Motion charged anyway and wound not refund when queried. Drop off was very impersonal and vague regarding matters of potential damage costs (which there was none) - could foresee abuse of the process and was very unprofessional. Overall, good vehicle, hidden costs, poor return process and unwillingness to refund obvious overcharge.”

Helpful Report

Posted 3 weeks ago

“We have used your service numerous time's in the last few months without a problem until the last 2 time's. We landed late and needed to get to relatives so didn't have time to hang around. The car absolutely reeked of cigarette smoke and not very clean inside or out as non smokers we found this to be quite offensive. We were over for my fathers funeral and it didn't make it a very pleasant experience. We did send an e mail to your staff and told them again when we returned the car. The next time the car was filthy inside crisps everywhere and the cup holders were full of dried coffee. Trying to inspect the wheels was pretty difficult as they were filthy. This was neither in holiday season so really no excuses in our eyes. Will we hire again from you im not really sure tbh.”

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Posted 3 weeks ago

“Trirana airport stuff was fast and efficient, car was clean and in good condition, we were very satisfied. Thx!”

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Posted 3 weeks ago

“All the staff were very helpful and check in and out where no problem”

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Posted 3 weeks ago

“Quick collection and drop-off.”

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Posted 3 weeks ago

“Very quick collection because I am a registered and returning customer. Drop off was speedy too with the car checked by a member of staff in the car park within five minutes of my arrival. Very happy with the car upgrade and the overall experience.”

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Posted 3 weeks ago

“Very helpful at check-in when my credit card was initially declined.”

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Posted 3 weeks ago

“Want to use u again service was good”

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Posted 3 weeks ago

“Nice car, easy to rent. But I’m still missing the refund of the deposit of 1505£ - I picked up the rental car on May 3rd.”

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Posted 3 weeks ago

“Good service and very friendly staff. Highly recommended.”

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Posted 3 weeks ago

“L'auto era meccanicamente in buono stato nonostante alcune ammaccature sulla carrozzeria, fortunatamente da noi fotografate al ritiro perché al controllo nella riconsegna l'ispettore insinuava un danno leggerissimo ad uno specchietto ed abbiamo potuto dimostrare che era già presente”

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Posted 3 weeks ago

“Have used Green Motion at Corfu airport for several years always had pleasant staff and no problems with the cars my go to car hire for Corfu.”

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Posted 3 weeks ago

“Well attended by counter service. Pick up from the airport terminal was great.”

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Posted 3 weeks ago

“very quinck process when collecting and returning the car”

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Posted 3 weeks ago

“War alles in Ordnung, nur das Wischwasser war nicht aufgefüllt”

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Posted 3 weeks ago

“Všetko dobré ako vždy”

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Posted 3 weeks ago

“Alles perfekt wie immer! Gerne wieder! Danke!”

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Posted 3 weeks ago

“I rented a car from Green Motion during my stay in England. BIGGEST MISTAKE EVER! I received a fine for accidentally driving in a bus lane. If I paid the fine within 15 days, I would only have to pay 50%. However, I only received the fine from GreenMotion 3 weeks later so I had to pay 100%. In addition, they charge £68 administration fee just for forwarding the fine. The fine was £70 and the administration fee £68. That is apparently your business model.”

Helpful Report

Posted 3 weeks ago

“Excellent service Friendly helpful staff Decent cars Reasonable prices Definitely one of the better hire car companies in the UK (drivalia is easily the worst)”

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Posted 3 weeks ago

“Sehr gutes Auto,sauber,sehr gutes Personal. Schnelle Abwicklung. Top.”

Helpful Report

Posted 3 weeks ago

Green Motion is rated 2.8 based on 1,265 reviews