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Green Motion Reviews

2.9 Rating 1,376 Reviews
48 %
of reviewers recommend Green Motion
2.9
Based on 1,376 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Green Motion 1 star review on 4th October 2025
Anonymous
Green Motion 1 star review on 4th October 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
61
Anonymous
Anonymous  // 01/01/2019
Good car fleet. Clean car fleet. Helpful and nice personnel. Recommending!
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Posted 2 months ago
Good welcome, attractive prices, very clean vehicles, clear instructions, pleasant staff.
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Posted 2 months ago
Good service, clean car
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Posted 2 months ago
Friendly and honest staff. Zakynthos Greece
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Posted 2 months ago
decent prices, good cars, effective pickup and drop off. Big issue was withholding deposit for far too long on returning vehicle, 20 days, unacceptable.
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Posted 2 months ago
Respectful and on-time staffs . clean and safe vehicle
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Posted 2 months ago
Great good value for money, friendly/helpful staff and the airport collection and drop-off process is very straightforward. I’d definitely use again and recommend to others.
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Posted 2 months ago
Great customer service.
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Posted 2 months ago
Estuvo todo bien , la entrega fue muy rápida , el estado del automóvil perfecto y la atención del personal muy clara y cordial. Lo recomiendo
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Posted 2 months ago
Great Customer Service!
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Posted 2 months ago
AVOID THIS SCAM! Bait and Switch at its Finest! I booked a car with Green Motion through a third-party app, attracted by what seemed like a great rate. I then spent $80 on an Uber to get to their location, only to be hit with a classic bait-and-switch scam. At the front desk, I was told the initial rate was only the beginning. They demanded an additional $60 a day for their insurance, $20 a day for tolls, and a ridiculous $2,000 security deposit. When I tried to use my personal State Farm insurance, which includes full rental coverage, the front desk agent refused. He claimed that under Florida law, it is mandatory for Florida residents to purchase a separate policy with at least $300,000 in coverage! A completely false and unbelievable assertion. After being told I couldn't use my own valid insurance, I realized I was dealing with a company that operates on misleading and dishonest tactics. I was forced to walk out without a car and spend another $80 on an Uber. Save yourself the time and money. This company is not legitimate. A total scam!
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Posted 2 months ago
Excellent service and helpful ,welcoming staff. Car was ready for me to take away. I filled in the pre- collection paperwork so the whole handover took less than 10 minutes. Excellent
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Posted 2 months ago
Nothing bad to say quick to pick up and sort hire, quick to sort out return and amazingly quick with refund of deposit back to account. Far quicker than I’ve ever experienced with other car hire companies
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Posted 2 months ago
I’ve booked with green motion many times before (in Europe) but this time (in South Africa) I’ve been not happy. First the good: great car, friendly staff, quick rental process… But, the pick up driver came very late which was very unpleasant; and when I returned the car with a small scratch at the passenger door, I was charged an exorbitant amount of money which is taken straight from the deposit. We all know they’re not going to repair the scratch. Absolute ridiculous. I’m aware that I’m responsible for the damage and that there will be a charge but it’s about the super high amount which upsets me. Probably won’t do green motion ever again.
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Posted 2 months ago
Aluguei por uma semana e correu tudo bem e sem surpresas. Obrigado a todos.
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Posted 2 months ago
10/10!!!!!!!!!
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Posted 2 months ago
All fine with rental car.
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Posted 2 months ago
Good service in Preveza.
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Posted 2 months ago
Chris at Gatwick office is excellent, always friendly and polite, car was great and no hanging around to collect and return car, guy in shuttle bus was also a nice guy
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Posted 2 months ago
This place is 100% a scam. When we rented our car through them, they gave us paperwork of all of the dents and scratches. We returned the car a day early, had 2 attendants review our car that day and say it was in perfect condition and full of gas, and then I was hit with a $2k damages charge when I returned home. With the email about the damages and charges, they sent pictures of a busted windshield and all of these dents that I think we would’ve noticed when we returned the car or at least had an attendant point out and tell us we’d be charged for! This company is a SCAM, AVOID AT ALL COSTS
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Posted 2 months ago
Green Motion is rated 2.9 based on 1,376 reviews