“My overall experience left a lot to be desired. The collection process was slow, the car was old and because I bought insurance elsewhere they held US$2000 against my credit card. My biggest issue however was that I bought a sunpass for tolls and because I left it on the windshield I was charged $300. When I got the car there was already one on the windshield and of course I did not see or was told that there would be a fine for the sunpass. I certainly feel robbed as that is excessive and I will not be using this company again.”
“I recently hired a car from Green Motion in Hurghada, and overall it was a fantastic experience. The booking process was smooth, and the staff were extremely friendly, professional, and helpful from start to finish. They made everything simple and stress-free, which is exactly what you need when you’re on holiday.
The car itself was reliable and got us everywhere we needed without any issues. Admittedly, it was a bit of an older vehicle with plenty of miles on the clock, and the air conditioning wasn’t cooling as strongly as I’d have liked – though to be fair, the extreme summer heat in Hurghada can make it tough for any AC to keep up!
That being said, these were very minor drawbacks compared to the convenience and great service I received. I’d definitely recommend Green Motion to anyone looking for an affordable and trustworthy car hire option in Hurghada, and I wouldn’t hesitate to book with them again.”
“Beware, the imposition of tolls on your car is going to cost you £68 in an ”administrative fee”. Green Motion do not openly disclose this when you pick up the car, nor when you return it. If I had known I had driven thru a toll I would have paid it but there is no notification until you receive the outrageous fee from Green Motion. It is buried in fine print in the document you are asked to sign at car pick-up, which, given every single person picking up a car is not going to stand there and spend 15mins reading!!! A verbal warning would be a good piece of customer service. Lousy and sneaky, zero stars”
“Very happy with service would definitely use your services again !! Car was in tip top order and everything we wanted !! Only one quibble when we got the car someone had been smoking in it so had to put air fresheners in it as we don’t smoke !!! Which made it better !!!”
