“The site manager couldn’t have been more helpful when my flight was delayed and I arrived after office hours to collect my car. Still good value despite prices rising through lack of availability of new cars. Still my first choice for hire when I visit the UK”
“Good experience all around. Well organized, polite service.
Only thing to comment to progress would be staff is not quite helpful with the luggage, loading and unloading to and from the vehicle.”
“I didn't have any problems except trying to find the office which is on the top floor. The exit card doesn't work so had to call the operator. Overall good.”
“Ottimo servizio e gentilezza a Cracovia, unico problema navigatore auto non funzionante. Personale cortese e gentile anche fuori orario di consegna per ritardo nostro volo. Sia all'andata che al ritorno ci hanno portato direttamente in aeroporto. Gentilissimi.”
“Excellent all round but perhaps slightly better cars would improve things. We had a Citroen which was underpowered . No no problems with it but it struggled going uphill
Best wishes
Glyn
Service from staff brilliant!”
“Positive: First of all - personnel. They are friendly, professional, helpful, English speakers. Secondly - the vehicle, it was the new car in a perfect condition.
And - check-in/checkout process was smooth.
Negative: First, upon arrival, it was not possible to reach the office by the recommended tlph number.. I was forced to seek an assistance from another companies managers (probably AVIS.. or Eurocar).. And one of them kindly helped me, saying - oh, I know the manager of Green Motion, he's my friend.. imagine..
Secondly, I was waiting for them at the airport around 40 min, what is not acceptable, considering a distance between the terminal and their office..”
“Very helpful and attentive customer service. Cost of car very competitive although cost added insurance a bit high. Added cost for unlimited mileage and upgrade very reasonable. Worth 4 star rating.”
“Great service from all the staff , particularly Mark and Ahmed. Quick and easy transaction. Picked up from airport in good time by (?) Trevor who was very professional and friendly. Also witnessed them deal with a very difficult customer who had made an error himself in booking without a credit card - they remained kind and professional throughout despite him being angry and obnoxious. I would recommend this company - less expensive than on airport hire and only 10 minutes transfer time.”
