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Green Motion Reviews

2.9 Rating 1,385 Reviews
48 %
of reviewers recommend Green Motion
2.9
Based on 1,385 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 69%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Green Motion 1 star review on 4th October 2025
Anonymous
Green Motion 1 star review on 4th October 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
61
Anonymous
Anonymous  // 01/01/2019
Good experience all around. Well organized, polite service. Only thing to comment to progress would be staff is not quite helpful with the luggage, loading and unloading to and from the vehicle.
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Posted 3 years ago
Pick up Stanstead. Very good Service. Friendly.No waiting. Petfect transfers to/from Stanstead. Top clean car.
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Posted 3 years ago
I didn't have any problems except trying to find the office which is on the top floor. The exit card doesn't work so had to call the operator. Overall good.
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Posted 3 years ago
Staff always helpful. Quick and efficient. Michael and his team always go above and beyond to help.
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Posted 3 years ago
Ottimo servizio e gentilezza a Cracovia, unico problema navigatore auto non funzionante. Personale cortese e gentile anche fuori orario di consegna per ritardo nostro volo. Sia all'andata che al ritorno ci hanno portato direttamente in aeroporto. Gentilissimi.
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Posted 3 years ago
I left my bag in their office with lots of important belongings Upon returning the car, I got it back and it was taken good care of.
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Posted 3 years ago
Excellent all round but perhaps slightly better cars would improve things. We had a Citroen which was underpowered . No no problems with it but it struggled going uphill Best wishes Glyn Service from staff brilliant!
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Posted 3 years ago
Positive: First of all - personnel. They are friendly, professional, helpful, English speakers. Secondly - the vehicle, it was the new car in a perfect condition. And - check-in/checkout process was smooth. Negative: First, upon arrival, it was not possible to reach the office by the recommended tlph number.. I was forced to seek an assistance from another companies managers (probably AVIS.. or Eurocar).. And one of them kindly helped me, saying - oh, I know the manager of Green Motion, he's my friend.. imagine.. Secondly, I was waiting for them at the airport around 40 min, what is not acceptable, considering a distance between the terminal and their office..
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Posted 3 years ago
Very helpful and attentive customer service. Cost of car very competitive although cost added insurance a bit high. Added cost for unlimited mileage and upgrade very reasonable. Worth 4 star rating.
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Posted 3 years ago
Fast turnaround by very pleasant and helpful people. Well done and thank you.
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Posted 3 years ago
Very friendly service great people wonderful atmosphere 10/10 service 👍
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Posted 3 years ago
Great service from all the staff , particularly Mark and Ahmed. Quick and easy transaction. Picked up from airport in good time by (?) Trevor who was very professional and friendly. Also witnessed them deal with a very difficult customer who had made an error himself in booking without a credit card - they remained kind and professional throughout despite him being angry and obnoxious. I would recommend this company - less expensive than on airport hire and only 10 minutes transfer time.
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Posted 3 years ago
Very good company and nice people working there. Good value price ratio
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Posted 3 years ago
Good customer service, could face explained the car a little better (was a Hybrid) but on the whole was satisfied- would use again.
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Posted 3 years ago
Ich war sehr zufrieden, nettes Personal und alles ist gut gelaufen, gerne wieder.
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Posted 3 years ago
Our car was from Edinburgh Airport. Car was in excellent condition and staff veri helpful.
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Posted 3 years ago
Great customer service, no issues whatsoever.
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Posted 3 years ago
Great company to deal with, got collected at the collection point by the jolly driver Trevor, no delays, nice clean car with all the extras, returning the car is much the same, no delays, very efficient company to deal with and a reasonable price also. have used them 3 times already & will use them again. Keep up the good work.
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Posted 3 years ago
Quick procedures, high-quality car as agreed.
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Posted 3 years ago
Great experience
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Posted 3 years ago
Green Motion is rated 2.9 based on 1,385 reviews