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Green Motion Reviews

2.9 Rating 1,385 Reviews
48 %
of reviewers recommend Green Motion
2.9
Based on 1,385 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 69%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Green Motion 1 star review on 4th October 2025
Anonymous
Green Motion 1 star review on 4th October 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
61
Anonymous
Anonymous  // 01/01/2019
Staff is very pleasant and friendly. Pick up was on time, car return and inspection was smooth. Overall experience was positive.
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Posted 3 years ago
Staff very pleasant and helpful. Stayed after 7.00PM since fight time was changed. I would expect an airport car hire firm to have longer opening hours. Forget about the bus from the terminal. It only goes every hour. A taxi is required.
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Posted 3 years ago
The prefabricated office, in a hotel car park was a joke. But the staff were nice.
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Posted 3 years ago
Pleasant and helpful staff. Pick-up and return achieved promptly. The car was exactly as expected and overall renting from Green Motion was a good experience.
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Posted 3 years ago
I paid £139 to book a car online for a few days. When I got there, they took 90 minutes to even serve me and when they did they refused to actually give me a car unless I paid for the full premium reduction - this is despite having all the required information, available credit on my credit card etc. There were a lot of people in front of me having similar issues that I thought were just being unreasonable, but it turns out these guys are just crooks. I declined paying the extra insurance (an extra 300gbp) and they didn't give me the car and refused to refund my booking fee. They straight up stole my money and left me and my pregnant wife abandoned. I wish this was an exaggeration. Don't be tempted by their cheaper booking fees, this company is a scam.
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Posted 3 years ago
Hi! I usually rent car from Green motion from Istanbul airport but last time it was expensive and especially insurance, so i am now some hesitated to rent again. Sincerely Elias
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Posted 3 years ago
Quick check-in, quick check-out, good car, friendly staff.
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Posted 3 years ago
Green Motion is normally my choice based on price. Even though prices have risen due to car shortages I still got a good deal and the site manager at LHR couldn’t have been more helpful when my flight was delayed
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Posted 3 years ago
Good, efficient service, friendly staff. Good price. Car clean and working well, a few parts a bit worn down. Nevertheless would book it again.
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Posted 3 years ago
Everything fine!
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Posted 3 years ago
Excellent service at pickup (and return).
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Posted 3 years ago
Great price for a 10 day rental from Thesolonika. Minibus waiting at airport to take us to rental office 5 mins away Car very clean Return also very straightforward Only complaint was an extra charge of 25 euros because we collected after 9.00pm. Had not been made aware of this prior to arrival
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Posted 3 years ago
Very good I liked
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Posted 3 years ago
Good price, new car and fast pickup and return of the vehicle in Manchester Airport.
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Posted 3 years ago
Good car, friendly service. We rent a couple of cars for the long term I would do business again.
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Posted 3 years ago
Would of give 5 stars but weren’t impressed on the minuscule limited mileage imposed, but overcame this with what I thought was reasonable charge for unlimited mileage
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Posted 3 years ago
Great experience. Friendly staff.
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Posted 3 years ago
Everything Ok
Green Motion 5 star review on 16th June 2022 Green Motion 5 star review on 16th June 2022
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Posted 3 years ago
The cars are new and since we don’t drive far the mileage limit suits us, which makes them the cheapest. We have used them a number of times so are used to the issues at pick up and return. We always prepurchase excess insurance and refuse theirs which is overpriced. If you pre-register and upload all the relevant documents pick up is very smooth. If you don’t do this the process is much more painful. These are our first choice rental company when we fly to the UK.
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Posted 3 years ago
Friendly staff, efficient collection and drop off. Abdul was very helpful
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Posted 3 years ago
Green Motion is rated 2.9 based on 1,385 reviews