Green Motion Reviews

Name: Green Motion
Rating: 2.90

2.9 Rating 1,352 Reviews

49 %

of reviewers recommend Green Motion

Company Reviews

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Metrics

2.9

Based on 1,352 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 4 star review on 8th September 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we had a lovely experience with Green Motion. The staffs were very friendly and helpful and had helped us solved our insurance problem. I would certainly use Green Motion in the future.”

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Posted 3 years ago

“Sympathic delivery office and easy returns. Car was pull and in good order”

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Posted 3 years ago

“Staff, the service, and the vehicle absolutely perfect john”

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Posted 3 years ago

“Good quick service. Need to takeout excess insurance”

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Posted 3 years ago

“Todo ha ido muy bien el personal muy atento el coche muy bien, lo recomiendo.”

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Posted 3 years ago

“Fast and good service - pickup and return.”

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Posted 3 years ago

“The site manager couldn’t have been more helpful when my flight was delayed and I arrived after office hours to collect my car. Still good value despite prices rising through lack of availability of new cars. Still my first choice for hire when I visit the UK”

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Posted 3 years ago

“Good experience all around. Well organized, polite service. Only thing to comment to progress would be staff is not quite helpful with the luggage, loading and unloading to and from the vehicle.”

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Posted 3 years ago

“Pick up Stanstead. Very good Service. Friendly.No waiting. Petfect transfers to/from Stanstead. Top clean car.”

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Posted 3 years ago

“I didn't have any problems except trying to find the office which is on the top floor. The exit card doesn't work so had to call the operator. Overall good.”

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Posted 3 years ago

“Staff always helpful. Quick and efficient. Michael and his team always go above and beyond to help.”

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Posted 3 years ago

“Ottimo servizio e gentilezza a Cracovia, unico problema navigatore auto non funzionante. Personale cortese e gentile anche fuori orario di consegna per ritardo nostro volo. Sia all'andata che al ritorno ci hanno portato direttamente in aeroporto. Gentilissimi.”

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Posted 3 years ago

“I left my bag in their office with lots of important belongings Upon returning the car, I got it back and it was taken good care of.”

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Posted 3 years ago

“Excellent all round but perhaps slightly better cars would improve things. We had a Citroen which was underpowered . No no problems with it but it struggled going uphill Best wishes Glyn Service from staff brilliant!”

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Posted 3 years ago

“Positive: First of all - personnel. They are friendly, professional, helpful, English speakers. Secondly - the vehicle, it was the new car in a perfect condition. And - check-in/checkout process was smooth. Negative: First, upon arrival, it was not possible to reach the office by the recommended tlph number.. I was forced to seek an assistance from another companies managers (probably AVIS.. or Eurocar).. And one of them kindly helped me, saying - oh, I know the manager of Green Motion, he's my friend.. imagine.. Secondly, I was waiting for them at the airport around 40 min, what is not acceptable, considering a distance between the terminal and their office..”

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Posted 3 years ago

“Very helpful and attentive customer service. Cost of car very competitive although cost added insurance a bit high. Added cost for unlimited mileage and upgrade very reasonable. Worth 4 star rating.”

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Posted 3 years ago

“Fast turnaround by very pleasant and helpful people. Well done and thank you.”

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Posted 3 years ago

“Very friendly service great people wonderful atmosphere 10/10 service 👍”

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Posted 3 years ago

“Great service from all the staff , particularly Mark and Ahmed. Quick and easy transaction. Picked up from airport in good time by (?) Trevor who was very professional and friendly. Also witnessed them deal with a very difficult customer who had made an error himself in booking without a credit card - they remained kind and professional throughout despite him being angry and obnoxious. I would recommend this company - less expensive than on airport hire and only 10 minutes transfer time.”

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Posted 3 years ago

“Very good company and nice people working there. Good value price ratio”

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Posted 3 years ago

Green Motion is rated 2.9 based on 1,352 reviews