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Green Motion Reviews

2.9 Rating 1,379 Reviews
48 %
of reviewers recommend Green Motion
2.9
Based on 1,379 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Green Motion 1 star review on 4th October 2025
Anonymous
Green Motion 1 star review on 4th October 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
Green Motion 1 star review on 13th September 2025
Anonymous
61
Anonymous
Anonymous  // 01/01/2019
Green Motion Edinburgh Airport tell me it takes 2 weeks to refund deposit after return of car. This has blocked use of my credit and I incur additional charges. Awful customer service................
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Posted 7 months ago
Charged £475 for missing piece of small moulding on the underside of the bumper. Not a thing which is easily spotted on initial check over of the car so no photos to confirm it was missing on pick up. Most unsatisfactory customer service. Other customers at pick up and return were also in dispute over small issues. If seeking repeat business they have failed. Would never use again and would not recommend
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Posted 7 months ago
Scam company
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Posted 7 months ago
Good service
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Posted 7 months ago
I was provided with a clean and well-maintained vehicle. However, I am giving a lower rating because it has been over a month since I returned the car, and I have yet to receive my deposit. I am hopeful that the full amount will be refunded soon, as the car was returned with a full tank and in good condition.
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Posted 7 months ago
All round excellent service!
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Posted 7 months ago
Hizmet kalitesi ve çalışanların tutumu
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Posted 7 months ago
J’ai louer un véhicule à Rabat jusque là tout c’est bien passer. A la restitution jusque là tout c’est bien dérouler et valider que je récupère ma caution. 8 jours après toujours pas de caution. Heureusement j’avais le numéro du gérant à qui j’ai rappeler que je n’ai pas eu ma caution et c’est à ce moment là qu’il a exécuter le remboursement et m’a envoyer la preuve par wathsapp! Dernière fois que je loue chez vous du moins à Rabat. Désoler de le dire et toujours fier d’être marocain 😉
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Posted 7 months ago
Friendly staff and well-maintained cars. The physical structure is a bit outdated
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Posted 7 months ago
Servizio veloce, corretto, gentile.
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Posted 7 months ago
Generally good. Price every competitive. Long wait (over an hour) to pick up the car which wasn't what I had ordered, but the replacement was fine. Final inspection picked up a scratch which wasn't on their form, I had a photo of the scratch before I took delivery of the car, just as well. Lots of scratches on the car. Car not full of fuel on delivery, although the gauge said it was, returned full. Constant warning to say the car needed a service.
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Posted 7 months ago
Horrible. It's been a month and a half and they still haven't returned my excess deposit. They're charging me a fine I've never seen before. Book with AVIS or EUROPCAR. I repeat, they've kept the excess deposit, and I'm from Spain. I'm giving up. I wish you luck with this company.
Green Motion 1 star review on 23rd April 2025
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Posted 7 months ago
Very pleasant and professional staff and very accommodating, I will definitely look to Green Motion as my car hire firm of choice going forward
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Posted 7 months ago
Flexible, reasonable and on-time. I was happy with the service
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Posted 7 months ago
Very nice car
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Posted 7 months ago
Everything was perfect, I recommend this company. As always, our experience is all about the people we were served to, and those I met in those company were professional and kind.
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Posted 7 months ago
Gentili e puntuali. Buon rapporto qualità-prezzo.
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Posted 7 months ago
Ottimo servizo, cortese e veloce. Un ottimo rapporto qualità prezzo.
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Posted 7 months ago
Excellent service. Pleasant, helpful and efficient staff. No hard sell or 'extras' added on. Nice car, reasonable price.
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Posted 7 months ago
Excelente serviço de funcionários simpáticos. Carro limpo. Retorno muito fácil e rápido. Preço muito bom voltarei a usar os serviços
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Posted 7 months ago
Green Motion is rated 2.9 based on 1,379 reviews