Green Motion Reviews

Name: Green Motion
Rating: 2.90

2.9 Rating 1,350 Reviews

49 %

of reviewers recommend Green Motion

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Metrics

2.9

Based on 1,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Green Motion 4 star review on 8th September 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Servizio veloce, corretto, gentile.”

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Posted 4 months ago

“Generally good. Price every competitive. Long wait (over an hour) to pick up the car which wasn't what I had ordered, but the replacement was fine. Final inspection picked up a scratch which wasn't on their form, I had a photo of the scratch before I took delivery of the car, just as well. Lots of scratches on the car. Car not full of fuel on delivery, although the gauge said it was, returned full. Constant warning to say the car needed a service.”

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Posted 4 months ago

“Horrible. It's been a month and a half and they still haven't returned my excess deposit. They're charging me a fine I've never seen before. Book with AVIS or EUROPCAR. I repeat, they've kept the excess deposit, and I'm from Spain. I'm giving up. I wish you luck with this company.”

Green Motion 1 star review on 23rd April 2025

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Posted 4 months ago

“Very pleasant and professional staff and very accommodating, I will definitely look to Green Motion as my car hire firm of choice going forward”

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Posted 4 months ago

“Flexible, reasonable and on-time. I was happy with the service”

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Posted 4 months ago

“Very nice car”

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Posted 4 months ago

“Everything was perfect, I recommend this company. As always, our experience is all about the people we were served to, and those I met in those company were professional and kind.”

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Posted 4 months ago

“Gentili e puntuali. Buon rapporto qualità-prezzo.”

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Posted 4 months ago

“Ottimo servizo, cortese e veloce. Un ottimo rapporto qualità prezzo.”

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Posted 4 months ago

“Excellent service. Pleasant, helpful and efficient staff. No hard sell or 'extras' added on. Nice car, reasonable price.”

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Posted 4 months ago

“Excelente serviço de funcionários simpáticos. Carro limpo. Retorno muito fácil e rápido. Preço muito bom voltarei a usar os serviços”

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Posted 4 months ago

“very good rent car company, every time I go to Istanbul, I rent care from them”

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Posted 4 months ago

“Никаких проблем с арендой. Быстрое получение и сдача автомобиля. Автомобиль в отличном состоянии. Трансфер из и в аэропорт. Смело рекомендую.”

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Posted 4 months ago

“Billed 60 pounds admin fee for a toll notice by Green motion weeks after returning the car”

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Posted 4 months ago

“Good quality car at a good price”

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Posted 4 months ago

“Smooth pick up very happy”

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Posted 4 months ago

“Very good .”

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Posted 4 months ago

“They have Vans to rent”

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Posted 4 months ago

“Excellent service from friendly staff.Very clean car. Return veery easy and quick. Reasonable price.”

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Posted 4 months ago

“Very easy to arrange and helpful service.”

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Posted 4 months ago

Green Motion is rated 2.9 based on 1,350 reviews