“Always great offers and very easy to order and quick to dispatch. If there are any questions they very good at answering them and sorting out issues. Fab company.”
“The discount for an escape room experience was fantastic, half of what I would have had to pay. I have now joined and will be regularly looking for deals.”
“I have been a Groupon customer for years now and they never fail to please. Groupon lists an amazing number of opportunities to save money on an enormous range of goods, entertainments, services, dining out and other experiences at great savings. This is a valuable service in itself as it enables the customer to try something new interesting and friends and family without breaking the bank. If you enjoy your purchase then you have found something new and exciting to add to your life, if however it does not live up to your expectations then you have not wasted a huge sum finding this out. On the rare occasions there has been any sort of problem Groupon has sorted it out quickly and efficiently and solved it or made a refund. Their customer service is excellent, easily reached and pleasantly helpful. I would highly recommend Groupon.”
“problem with a purchase,i contacted them about this and they acted quite quickly ,just asking to send photos of the problem .they replied within three days and because the stock of the item i had ordered was sold out.they offered me the choice of either a full refund or a fifteen pound refund if i wanted to keep my order(it was where it had been packed and had scuff marks on it which were really out of sight and did not really affect it )so all is well”
“Bought an electric toothbrush - very good value, exactly as described. It arrived within 2 days, well packaged - left in a safe place. Will definitely use them again.”
“It has been easy to select and pay for items. They have a tracking system that allows you to see roughly which day you can expect delivery and when each item has arrived I have never been disappointed with either the packaging or the content. The goods are competitively priced and I would recommend others to check the website out.”
“I purchased a bed frame from Group On. The bed arrived in good condition however it was missing screws that held the legs on. The screws are specific to the bed so I could not go to a hardware store to purchase them. I called, took pictures, emailed Groupon and all they said was to return the bed at my cost. The bed frame weighed almost 70 lbs and the shipping cost was half the price of the bed. Beware of Groupon. They knew I wouldn't return the bed because of the weight so they got me and will do the same to you. DO NOT ORDER FROM GROUPON. Delete the app, pay a little more but know it will be with an honest company.”
“Ordered lots of different items, all are of good quality, they arrive when they say they will. Any gripes Groupon are very good at dealing with them and refunding where appropriate.”
“I bought a Groupon for an activity that said to call 2 weeks ahead of time to book an appointment. I started calling a month ahead and the business was completely booked. Even though Groupon says they'll give a refund if you don't receive the goods or services, when I contacted them, they refused to give a refund, saying my claim was over 3 days after purchase and that their computer system wouldn't let them. Never again.”
“Ordered a pushchair that was poor quality asked for it to be returned they said they would come and collect it waited 2 weeks for someone to collect but they emailed me saying they couldn't get anyone out to collect it so I had to arrange delivery now nearly a month on and I am still waiting for a refund although the pushchair has been sent back”
