GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,592 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,592 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good, but there appeared to be items missing from the box.. As the picture online showed extra parts, ie float level & pipes etc.. I just got the pump and nothing else... I left it that my mechanic would sought it out...”

Helpful Report

Posted 5 years ago

“Great, but if you miss order, wrong part on collecting, you can’t get discount if in shop. You have to order online again to get discount on correct item! Or you pay the seriously inflated shop price”

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Posted 5 years ago

“I ordered a part online it came from the Birmingham store, they sent the wrong part, so I had to go to the Doncaster store for the correct part, they were very helpful.”

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Posted 5 years ago

“The part provided was not an exact replica of the original Bosch part as informed. The inlet is a larger size which caused problems. However I was able to use it, which was a quicker solution.”

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Posted 5 years ago

“Hated that I forgot to order a second filter online so had to pay full price in shop. I filter for Volvo cost £4 online the second £11 in store???? go figure”

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Posted 5 years ago

“normally dont have any problems with orders but on the last order I received everything I ordered I thought but as I got my vehicle ready to change parts there soon became a problem my discs wouldn't fit witch was strange as there was only 1 option for discs wen ordered on closer inspection of the box they come in I could see 2 different order numbers on the box someone had put the wrong order number on the box I had to travel from worksop to Sheffield to change the discs and because that took me an hour the mechanic I was paying charged me an hours labour because my vehicle was already stripped ready for them so it cost me an extra £20 for labour witch I wasn't happy about at the store they said it had wrong sticker on box”

Helpful Report

Posted 5 years ago

“Unfortunately I was given the wrong oil filter but couldn’t return as thrown box away”

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Posted 5 years ago

“Good parts advise to always use online as discounts are available”

Helpful Report

Posted 5 years ago

“Sent the wrong parts and now I'm expected to pay to return them”

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Posted 5 years ago

“nothing wrong with the company or the parts it’s the website it’s very slow and hit and miss today I wanted disks and pads it wouldn’t let me into my basket so I went to euros”

Helpful Report

Posted 5 years ago

“Usually I order on line and collect at my local branch. This has always been fantastic and trouble free. My last purchase I thought I would opt for delivery. I ordered on Friday.. and now end of Tuesday, no parts have arrived even though I emailed asking for an update and received conformation that they would be delivery today. Lesson learnt.. If your in a rush go get the parts from store. This may however be down to the courier.”

Helpful Report

Posted 5 years ago

“I ordered a battery on click and collect from your North Finchley branch for an '06 Micra. When I attempted to collect, the battery had to be searched for. The item handed to me was obviously wrong. I was then told that the car could be made in UK or in Japan. Eventually the right part was produced. Then I had the problem of how to cancel the click and collect order.”

Helpful Report

Posted 5 years ago

“I am happy with the quality and price of the items I purchased however was let down by the delivery service as they messed up then had to rearrange a delivery for another day which then cost me money for the garages time and lost a day's work where I had booked time off plus as the car wasn't fixed I lost more work days following because I had no car to use.”

Helpful Report

Posted 5 years ago

“Home delivery selected Sunday and receive Thursday 😡”

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Posted 5 years ago

“Very good website experience....and good price with discount code, only let down was the wait at the branch, had to wait a good 10 minutes for someone to come out and see to me on both occasions although the staff (approx 5 staff) behind the glass could see me waiting ...and non of them could be bothered to attend a customer waiting and was served eventually by another member of staff who just came back.”

Helpful Report

Posted 5 years ago

“I find it very difficult to order anything on your website. Never had trouble in the past just lately. Can you sort it out please.”

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Posted 5 years ago

“Website is very slow on all platforms and in general it is awful.”

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Posted 5 years ago

“Ordered wiper blades, didn't show up, instead got fridge magnets in a damaged box, presume found in back of couriers van.Not GSF carts parts fault, I believe it was the courier company who were responsible. GSF refunded cost without issue as I needed blades in a hurry and couldnt wait for reorder.”

Helpful Report

Posted 5 years ago

“Not best service as had to go back home to do order online to get promotional price, otherwise had to pay nearly double for my part.”

Helpful Report

Posted 5 years ago

“Great people at the trade counter, shame all the parts hadn't arrived, meant I got to meet them twice.”

Helpful Report

Posted 5 years ago

GSFCarParts.com is rated 4.5 based on 55,592 reviews