GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,780 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,780 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Availability of parts and advice is good, but stocking seems erratic.”

Helpful Report

Posted 8 years ago

“Good service and good offer”

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Posted 8 years ago

“Two day delivery turned into four day delivery! Not good enough!”

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Posted 8 years ago

Hi, The item ordered was on a free second class service, delivery is around 3 working days subject to any logistical delays. Express postage can be paid for at the checkout. Thanks GSF Car Parts

Posted 8 years ago

“One stop shop for car parts. Unfortunatly had to use another supplier as G.S.F was out of rear brake shoes for a vauxhall combo van and showed they was in on line”

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Posted 8 years ago

Hi, We are sorry if you were subject to a stock error. Having checked the system it appears the store should of had them in stock at the time, the branch manager is now aware of the situation and is performing a stock check. In most cases stores are able to recall stock for you from other branches the very next day. Thanks GSF Web Sales Team

Posted 8 years ago

“Click and collect in store is useless!!!! As when you get there, there is no one at the fast collect point to serve you!!!!!!!!!!!!!!!!!!and left waiting for ages Mite as well just join the normal que and wait and order!!!!!!!!!!!”

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Posted 8 years ago

“Collected Accessories- Missing part, inadequate packaging.”

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Posted 8 years ago

Hi, I am sorry there was an issue with your order. Having checked our system i can see you purchased roof bars, all our roof bars are provided in manufacture packaging. I hope the store have been able to sort out the issue for you, if not please do not hesitate to contact us. Thanks Matt - GSF

Posted 8 years ago

“Delivery good, but one of the items brake cleaner had leaked losing about a third of the contents.”

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Posted 8 years ago

Hi, Sorry to hear this, please can you send some pictures to reviews@gsfcarparts.com along with your order number please. We will happily replace it for you. Thanks Matt - GSF

Posted 8 years ago

“I have only given a normal as the warehouse delivered a part which obviously been a customers return and was wrongly labelled thus keeping the car off road. However, the staff in your Slough branch could not have been more helpful on this purchase and for one made earlier in the week.”

Helpful Report

Posted 8 years ago

Hi John, Sorry to hear this, if at all possible can you send the details of the item delivered to reviews@gsfcarparts.com. We take our stock control seriously and would like to check the data. Thanks GSF Car Parts.

Posted 8 years ago

“budget pollen filter , bit flimsy but does the job, have to fiddle about a bit to push back in to filter housing”

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Posted 8 years ago

Hi, Thank you for your review, the item you purchased is Purflux. They are a leading OE supplier of filters and many vehicles leave the factory with these filters fitted. http://www.purflux.com/en/index.html If you ever experience a problem with an item, please contact us. We could have exchanged the item for a MANN filter if required. Thanks GSF Car Parts.

Posted 8 years ago

“Refurb caliper had too much free play. Bushes used in the locating bolts were too soft.”

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Posted 8 years ago

“Your website will not allow me to identify and select my local branch for collection. This means to take advantage of the weekend discount I have to select the delivery option which means a delay to replacing the part.”

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Posted 8 years ago

Hi, Sorry to hear about the issue with your order, there was no reported issues with the website around the time your order was placed. I can only presume this was an isolated case or a browser issue. Thanks GSF Car Parts

Posted 8 years ago

“Helpful staff, parts bought no problem, but I was given a wrong part which did cause inconvenience - all ok now.”

Helpful Report

Posted 9 years ago

Hi, Sorry to hear you were provided with an incorrect item, i hope this was resolved quickly for you, If you have any issues please email reviews@gsfcarparts.com. Thanks Matt - GSF Car Parts.

Posted 9 years ago

“The switch fit but the connection wrong”

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Posted 9 years ago

Hi, Please forward your order number and vehicle registration to: reviews@gsfcarparts.com, we will look into this for you. Thanks Matt - GSF

Posted 9 years ago

“Ordered a disributor for my vw t25 they gave me the wrong one despite being advised it would fit. I got in touch with vee wee and the guy there knew what he was talking about and ordered me the correct part”

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Posted 9 years ago

Hi, Thank you for you review, sorry if GSF made an error. I am glad the staff member you spoke to was able to resolve the issue for you. Thanks

Posted 9 years ago

“It was only a small order for a stock item placed the same day as parts with other suppliers. Although the GSF price was very good the two other suppliers delivered their orders two days ahead of GSF. That's not to say GSF are not good, just that the others were better when it came to beating their own estimated delivery dates. I will try GSF again.”

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Posted 9 years ago

“The actual ordering process was excellent - however the reason I'm giving a "Normal" rating is that the item arrived in an unsealed box. No protective plastic wrapping around the clutch slave cylinder part. It appears as though the part was a "returned" item. Not fitted it yet to my car. Waiting for my mechanic to assess the part is ok.”

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Posted 9 years ago

Hi, Boxes from time to time are opened by GSF staff to ensure the products are as they should be. Sometimes customers like to inspect items over the counter before deciding, we always ensure items are fit for sale where boxes are opened. Most CSC's we sell will either come in a bag or a box, vary rare they will have both. If you have any issues, please contact us. Thanks Matt - GSF Car Parts.

Posted 9 years ago

“Website needs to be improved...”

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Posted 9 years ago

“weekend offers are only 1 day?! so if i make a online reserve i cant collect... as sunday its closed and i work all day saturday. so a weekend offer is only 1 day 9-5?”

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Posted 9 years ago

Hi, Our weekend offers are valid for varying periods, generally they run Friday to Sunday. You can collect your order until the end of the next working day, as per the confirmation email sent you can request an extension by calling the branch. The staff in store can usually hold most orders for a little longer. As a general rule, orders placed Friday are held until Monday, orders placed after this are held until Tuesday and of course there is home delivery if needed. Thanks Matt - GSF

Posted 9 years ago

“Good on line site but no provision for ordering parts not in stock and had to call in local Derby Depot to order. I ordered Brake discs and pads but only discs subsequently showed on the site as in stock so purchased on line and collected next day. Enquired why pads not obtained with discs and counter staff said will order for collection next day. Still showed pads as out of stock on line but called in again and was told different [ more expensive] pads were obtained but could not give the on line 35% discount. As needed pads to fit discs/pads,I bought them anyway and ended up paying approximately £13 more than id ordered on line with discount.”

Helpful Report

Posted 9 years ago

Hello and thank you for your comments. We are sorry but we are unable to offer a back order service for goods that are out of stock as we cannot always guarantee a delivery date. When goods you require are out of stock at your local depot, we have expanded our click and collect service to that we can also offer a Ship to Store on less common items allowing you the convenience of collecting at your leisure from your local store at a time convenient to you rather than waiting for a courier delivery. Ship to store orders are shipped to the store of your choice the next day, usually arriving first thing in the morning provided you order before the cut off time. Using this method you can use all our online coupons and collect your order next day. If you have any queries, please do not hesitate to contact us on live chat, telephone (0121 626 7981) or via email where we would be happy to assist. Kind regards, GSF Web Sales Team

Posted 9 years ago

“Wrong part sent, got to wait to exchange”

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Posted 9 years ago

GSFCarParts.com is rated 4.5 based on 55,780 reviews