GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,362 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,362 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a battery had to change it twice due to them being flat. 3rd time lucky”

Helpful Report

Posted 2 years ago

“Staff very unhelpful .didn't help or offer to get part I needed in from another local outlet.and one of ur offers on website not avaliable from first day price was lowered and falsely advertised on website”

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Posted 2 years ago

“I've been advised you have sent me the wrong item”

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Posted 2 years ago

“I purchased front and rear break pads. I did it online. When I went to pick them up I noticed the rear ones were the ones I ordered and the front ones were not. They were different make. I asked the girl to change them and she assured me that it was only different packaging but the item inside was the ones I ordered. When I got them to the mechanic I found that I was right and that I was misinformed about it and I was sold a different cheaper version.”

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Posted 2 years ago

“The staff I encountered did not seem happy. My purchase was a locking fuel cap which no longer locks. Not impressed.”

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Posted 2 years ago

“Having my front break pads and battery cancelled was pretty annoying.”

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Posted 2 years ago

“Would be nice if all of my order arrived. Maybe communicate with your customers? First I knew about it was a notification from my bank about a refund, had to figure out which part wasn't coming so i could order from somewhere else, which is what I'll be doing with future orders. No excuses for poor communication when you have my phone number and email address.”

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Posted 2 years ago

“Delivery was great as usual, but the wrong part was sent. The help line was closed during normal office hours and didn't reply to emails. Service is good until things go wrong”

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Posted 2 years ago

“Not brilliant”

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Posted 2 years ago

“Wrong parts supplied, not applicable to the vehicle requested them it fit.”

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Posted 2 years ago

“Rude unhelpful Pointless having discount scheme when online discount is over double discount!”

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Posted 2 years ago

“In spite of widespread advertising your sale items were not available”

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Posted 2 years ago

“Parts shown as in stock but its incorrect and get an email telling me that you cannot fulfil my order with no alternatives suggested. You told me no alternatives were available but I then went and placed another order for an alternative make.”

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Posted 2 years ago

“Parking was all full with other cars including gsf vans. No space for customer parking.”

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Posted 2 years ago

“Ordered an item for click and collect, later found out I have been given the wrong part.”

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Posted 2 years ago

“To be honest I was sold the wrong part with the wrong online description even tho I had called up the Hemel Hempstead branch twice before travelling from another city, so not really wanting to buy again ,,,,”

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Posted 2 years ago

“When I arrived at the sales counter the sales guy was not able to give me the price as stated on the website. I had to go back to my car and reserve my item on the website and wait for it to appear on the system. There was a price difference of £8”

Helpful Report

Posted 2 years ago

“The website is easy to use but the collection at your Heathrow branch was shocking. There was a queue of 8-10 people and the wait was 30mins to be seen. According to the people in the queue this is normal or worse.”

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Posted 2 years ago

“Great servive from staff. I’m afraid the issue is with the item. Had good reviews on the page. After installing the wiper blades however once turned on you hear loud rubbing from the squeegee section of the wipers. The wipers are brand yet sound like they’ve been used for years. Felt let down by the product. And i assume with wipers you can just send it back as you’ve already fitted them”

Helpful Report

Posted 2 years ago

“poor returns process”

Helpful Report

Posted 2 years ago

GSFCarParts.com is rated 4.5 based on 56,362 reviews