GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 56,362 Reviews

87 %

of reviewers recommend GSFCarParts.com

4.5

Based on 56,362 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 24th July 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well the parts are pretty cheap and seem good but I received my part and it had a crack right on the bolt insert unfortunately I was so desperate and needed the van back on the road I had to install it and it actually seems okay considering maybe knocked in transport or dropped or something”

Helpful Report

Posted 2 years ago

“The GSFcarparts is available just for traders.”

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Posted 2 years ago

“The price was the best available but when I went to pick up the parts, I was told they were being delivered instead. It was a good job I didn't need the parts quickly because they took around 4 days to arrive due to the Queen's funeral. The website is confusing. I didn't want delivery. I wanted to pick up the parts the same day.”

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Posted 2 years ago

“Just about acceptable service at the counter on a Saturday morning. However running a rival company down is unacceptable”

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Posted 2 years ago

“My first order with them didn't go well. But there are some good people working for this company. I earlier thought I was dealing with a dodgy online seller.”

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Posted 2 years ago

“All good just a shame cant exchange wrong bits in store if you order home delvery”

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Posted 2 years ago

“How does one add extra items to the basket? seems impossible.”

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Posted 2 years ago

“Could be so much more efficient with the click & collect parts actually picked & ready to pick up!”

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Posted 2 years ago

“Alternator worked fine but had the wrong pulley on, had to fit the old pulley”

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Posted 2 years ago

“Parts arrived quickly which I was really happy with however the parts recommend by GSF car parts are not correct for my car so will need to be returned.”

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Posted 2 years ago

“Ordered starter motor online one shown on site said right one for my car even though put registration in.when came to fit it it was totally wrong one for my motor.there was no other option online.”

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Posted 2 years ago

“First time using GSF web site and thought I was doing click and collect and when payment didnt go through did it again. It was only when I went to collect and had to pay again did I realise I had both ordered on line and click and collect!”

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Posted 2 years ago

“Ordered and paid for an oil filter but received an email that the oil filter was booked and confirmed but can not be sourced (typical system error). Worst thing is that the item was still on the invoice and was not delivered! Bad customer service/communication. Should not happen at GSF car parts. Not happy only 3 stars. Thanks.”

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Posted 2 years ago

“They offer big discounts to draw you in. Then you find out it’s the same price or cheaper elsewhere.”

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Posted 2 years ago

“I bought rear discs and pads but I was given the wrong discs which meant a trip back to the shop. Hasn't put me off as the price of quality branded parts means great value.”

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Posted 2 years ago

“Parcel No. 1550 3602 148 657 U.Do not arrived.”

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Posted 2 years ago

“Waited forever to get served.”

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Posted 2 years ago

“Don’t understand why the web and counter prices are so different.”

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Posted 2 years ago

“Spark plugs not actually in stock as indicated, then rather than provide substitute alternative brand, made to wait 6 hours for stock transfer from another branch. Could have solved their mistake better.”

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Posted 2 years ago

“Battery arrived no problem. Its just the never ending emails that you people send . They now end up in my spam box in an attempt to get rid of them”

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Posted 2 years ago

GSFCarParts.com is rated 4.5 based on 56,362 reviews