GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,730 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,730 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

Write Your review

Tell us how GSFCarParts.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GSFCarParts.com 5 star review on 20th June 2025

GSFCarParts.com 5 star review on 30th May 2025

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You sent me the wrong indicator relay. Doesn’t fit in my 14 plate custom, plastic casing too big”

Helpful Report

Posted 7 years ago

“Although I used my car registration to order the required parts. The brake pads received do not for my car. Now I have to spend my time returning them to a store.”

Helpful Report

Posted 7 years ago

“The wishbones I purchased clearly showed the ball joints in the photographs. When I collected the parts I was told that the ball joints were not included and I would need to pay extra for them. If you click the specification tab it does state 'excludes ball joint' but I did not press this when I made the purchase. It was only pointed to me when it was too late. False advertising by GSF.”

Helpful Report

Posted 7 years ago

“I ordered 4.55 litres of Carlube 20w/50 oil but received 4 litres of Comma oil instead. I was short changed by just over 1/2 a litre. Due to a busy schedule I had no choice but to use it especially as returning is such a hassle.”

Helpful Report

Posted 7 years ago

“I placed my order online for collection at the Eastleigh branch. When I got there they had no record of my order and could not honour the online price. They did there best, but I still paid more than I expected. A day later I got an email to say my order was ready for collection!”

Helpful Report

Posted 7 years ago

“The quality of the parts are very good but even though phoning and asking for correct part numbers we have been given the wrong parts on numerous ocations very frustrating!!! So please check your parts do actually fit first before you strip your car 😊”

Helpful Report

Posted 7 years ago

“I ordered the part I needed on a Monday evening with a next day £8 delivery. I didn’t receive the item until Thursday morning. Very disappointing”

Helpful Report

Posted 7 years ago

“Faulty part ......... twice ......... had to order from an alternative supplier in the end”

Helpful Report

Posted 7 years ago

“Both parts for the Saab were packed wrong. Totally different parts and part numbers to what was on the list. Plympton branch helpful yet surprised as it was totally wrong from Torquay.”

Helpful Report

Posted 7 years ago

“Ordered 25/3/18 delivered 3/4/18 would have expected delivery sooner lesson learned !!!!”

Helpful Report

Posted 7 years ago

Hi, Thank you for your review. Unfortunately you review is linked to a click and collect order from a store, the only delivery order we have under your name on the 25th was delivered on the 27th. You are more than welcome to email reviews@gsfcarparts.com with the correct order number should you wish for us to investigate. Thanks

Posted 7 years ago

“Wrong battery delivered, and it took longer than expected too.”

Helpful Report

Posted 7 years ago

“Ordered parts never received raised issue with your company got reply Elliot maynard showing info that someone had signed for the parts yet was nobody in my household and asked how can this be resolved with no response have contacted parcel force the company you chosen courier company and await there response and your companies how do this get resolved”

Helpful Report

Posted 7 years ago

“Despite receiving confirmation that my order was ready to collect when I went to collect the order all of the items ordered were not there. So order not complete and a wasted journey for me.”

Helpful Report

Posted 7 years ago

“Phoned shop for part, yes we have it here,travelled approx 5 miles , to be told come back tomorrow we will have it for you, wasted time approx 15-20 miles journeyed. Good part , bad info , please wake up.”

Helpful Report

Posted 7 years ago

“The Asian sales person was very rude to me and wasn't willing to help assist me. Very poor service.”

Helpful Report

Posted 7 years ago

“Ordered Distributor cap for VW Polo with engine code APQ but your site does not ask if it is a Bosch or Marelli distributor. Turns out I have a Marelli and the part supplied is for Bosch. Likewise the rotor arm, so had to take back and get a full refund. Sourcing the parts elsewhere now.”

Helpful Report

Posted 7 years ago

“Ordered Car Battery online for a very good price, but it was not ready when I arrived to collect it. I had to order from another supplier. I’ll try GSF again next time.”

Helpful Report

Posted 7 years ago

“Far to expensive unless using a discount code that mostly doesn't work. Fair and honest clear pricing would be much better”

Helpful Report

Posted 7 years ago

“There Are items you stock but do not then have listed when you do your discount deals. But if you go to the store there they are on the shelves. Why do you inflate the prices then offer discounts, surely keeping prices low would keep customers returing with out the gimmicks.”

Helpful Report

Posted 7 years ago

“This is the second item that i have purchased on line for collection from the Doncaster branch. On both occasions the goods were not available when i arrived to collect them. The last time when i went, the aerial was not there the branch ordered it in for me to collect later i went back for it and it was obvious that it was used and parts were missing the third time i went it was ok. 6 trips to collect 2 items!!”

Helpful Report

Posted 7 years ago

GSFCarParts.com is rated 4.5 based on 55,730 reviews