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GSFCarParts.com Reviews

4.5 Rating 51,652 Reviews

88 %

of reviewers recommend GSFCarParts.com

Company Reviews

Product Reviews

4.5

Based on 51,652 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 9th May 2024

Constantin Mihalcea

GSFCarParts.com 5 star review on 16th April 2024

GSFCarParts.com 5 star review on 15th March 2024

GSFCarParts.com 5 star review on 15th March 2024

GSFCarParts.com 5 star review on 26th February 2024

Desmond Lofting

GSFCarParts.com 5 star review on 7th January 2024

GSFCarParts.com 5 star review on 24th November 2023

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“wrong part the first time, but was replaced for the correct part”

Posted 1 year ago

“Part ordered but didn't show up so had to buy more expensive part cost me £40 extra approx”

Posted 1 year ago

“Prices good and quick delivery but unable to supply diesel filter and engine oil.”

Posted 1 year ago

“The website is perfect. 3 star. Estimated Delivery Time (Working days when ordered by 4pm Mon-Fri) Standard 2 - 3 Days!!!! I did not write it. I copied it. I bought from you because you promised a short deadline. of course, the price also motivated me. on the other hand, it was posted after 3 days. Instead of 3 days, the car was parked for 5 days. the auto Which is a work tool for me. Therefore 3 star. Thanks”

Posted 1 year ago

“ordered online paid in store but very very slow getting parts thought they had forgoten i was there even though i was the only one there”

Posted 1 year ago

“I have spent numerous hours trying to get someone to help with placing the order. As you can see the local shop in Ilford did not give me any paperwork when I handed over the parts at the local branch. Carelessness can have serious implications with business. Kind regards Mr Modha.”

Posted 1 year ago

“Bought a can of spray paint. The cap was shattered and jagged, the shop floor assistant said it was the last one. Told me to be careful and not cut my fingers when opening it. Asked if I would get a discount because it was damaged, she just smiled and said it was full price.”

Posted 1 year ago

“More staff is needed after 5pm”

Posted 1 year ago

“Delivery time was prompt and communication good but there was an issue regarding the halloween sale on the brembo brake discs I ordered. Part was out of stock with no idea of when a restock was possible but instead of refunding the part it would be more beneficial to the customer to honour the sale order and supply the part as and when it was available”

Posted 1 year ago

“Products were great, however the click and collect receipt is like a toll receipt which is not useful to keep as a service record for the car especially for serviceable items. I asked the chap at counter for printed invoice receipt and he said GSF don’t do them for click and collect. Pretty poor.”

Posted 1 year ago

“Having issues with ordering parts from web site ie cannot add items to basket . Is there a fault on system?”

Posted 1 year ago

“Couldn't get what we needed locally. Had to travel to Basingstoke.”

Posted 1 year ago

“Orderd parts which was easy to do and pay I was given a date for delivery via DPD Day 1 time given never came Next day day 2 DPD again a time was given for delivery never came 3rd day time given came parcel was left on doorstep GSF good DPD parcel service not good”

Posted 1 year ago

“Price was good but the part was faulty and I had to modify it to work properly. There was a blob of solder right next to the positive post on the starter motor. When connected the positive terminal bridges the gap and caused the starter to be triggered all the time!”

Posted 1 year ago

“The Maidstone branch is a bit slow if turning up and asking for stuff, always better to preorder on line.”

Posted 1 year ago

“Very disappointed that I couldn’t buy over the counter after waiting a long time in a queue,and then having to wait after ordering on line,eventually got served and the counter lady couldn’t have been nicer.Thank you and good luck with your motorcycling in the future.”

Posted 1 year ago

“Got light bulbs , typed my reg in they give me the one that would fit on the website ,I collected them got home and they don't fit.”

Posted 1 year ago

“I have been a customer of GSF/ Silencers and exhausts for nearly 50 years , I always expect the best price but don’t get it .”

Posted 1 year ago

“Ordered battery for collection on description was written one, but on collection they didn't had that type battery. Description incorrect. Had to buy more expensive battery.”

Posted 1 year ago

“Good service and was able to collect the parts quickly however the garage fitting the parts say they were incorrect so I will need to return them for a refund, I’m afraid! Despite putting my reg number in the search engine. Don’t know what went wrong…!?”

Posted 1 year ago

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GSFCarParts.com is rated 4.5 based on 51,652 reviews