GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,660 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,660 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi! I like the opportunity to buy some parts on owsom prices, but unfortunately there are simple parts ( like driveshafts ) that you are not offering for more than common vehicles...Also giving opportunity to write to the customer service to add a vehicle reg to be easier to use the online services should be with different answer than an issue with DVLA..”

Helpful Report

Posted 6 years ago

“Purchased a fuel regulator for my vw transporter, when I opened the box it was in a bank money bag and was clearly was used part, when I took it back for another one the assistant said here's a" brand new one " that's what I thought I was purchasing first time! I thought gsf were a motor factors not a breakers yard outlet.....”

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Posted 6 years ago

“Bit disappointed really I’ve been using gsf for 2 years now been happy with there service until last week when I ordered some stuff only to get to my local branch and every things out of stock Waste of journey So had to go euro car parts Sorry gsf 😁”

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Posted 6 years ago

“Was very happy with the price of the product but disappointed at the customer service was left feeling bad for the maneger as when I ordered he was going on about how he is losing money on the battery I brought as I ordered online with the discount it’s the first time I’ve shopped somewhere and they have almost told me of from buying from them and made me to feel very guilty”

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Posted 6 years ago

“Review would have been better had i used the click and collect service as normal however I used the postal option and it took well over a week to arrive not good when you have a oil leak. When using the discount code sent out via email the prices are great but the postal side for parts is disapointing .”

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Posted 6 years ago

“It was hard work talking with you guy to order. Ordered on line instead.”

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Posted 6 years ago

“They sent me the wrong part (and it was also in APPALLING condition). This was rectified easily but still a bit irritating.”

Helpful Report

Posted 6 years ago

“Ordered battery clamps on line, added vehicle details so I had the impression the parts were vehicle specific. They weren’t, nor were they fit for the intended application as the battery cables are too heavy for the clamps. These will be going back for a refund.”

Helpful Report

Posted 6 years ago

“Wrong oil given which caused some issues with my car. Returned with no issues.”

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Posted 6 years ago

“I’m a taxi driver we do get some discount from GSF if u forget to mention about u r taxi driver then u can’t get discount and counter staff get angry in another way once they give u the price or u didn’t tell them u r taxi driver u can’t get discount”

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Posted 6 years ago

“Every part fitted except for the oil filter which was the wrong size and model”

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Posted 6 years ago

“Value for money”

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Posted 6 years ago

“Parts are value for money.”

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Posted 6 years ago

“The gentleman at the kirkstall road branch are fab, always polite and on the ball. I'm always happy to pop in if I need anything. But I am disappointed that the unsubscribe link on your emails does not work, and that I have been contacted for a review despite asking to be unsubscribed via your webchat function. Kind regards, Rebecca”

Helpful Report

Posted 6 years ago

“Service in store is great - but items in store are not priced, and web portal needs a rethink: It says there is a "Low Price Promise", but there are no details of what that actually means. And web/email adverts are very misleading, 23rd Jan "Dont miss out on 59% off." 24/1 "Last chance to get 59%" 25/1 60%off! 26/1 58% off, 27/1 Last chance to get 58%... 28/1 Massive sale 60% off. Even worse than the never-ending DFS sales!!! Shame, as prices overall are okay, but it is very hard to compare whether it is better to buy in store or order online and collect, or go to another autofactor where base prices are typically 50% lower on the items I was looking for”

Helpful Report

Posted 6 years ago

“Didn't buy what was shown.”

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Posted 6 years ago

“Parts ordered on 26 December 2018 still waiting on delivery on the 7th January 2019”

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Posted 6 years ago

“Quick dispatch but wrong oil filters sent. Also no invoice or note enclosed in parcel. However got them exchanged at the Belfast branch.”

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Posted 6 years ago

“Confusion over online ordering - wrong parts sent out & hassle with refund”

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Posted 6 years ago

“1) VIP code would not work! 2) items that were not in stock but could be ordered for collection in a couple of days could not be added to the basket. 3) prices are often inflated online so you could enter “vip code” to bring it inline to what it could be bought in store for, taking the customers for fools!”

Helpful Report

Posted 6 years ago

GSFCarParts.com is rated 4.5 based on 55,660 reviews