GSFCarParts.com Reviews

Name: GSFCarParts.com
Address: Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR, Birmingham
Rating: 4.47

4.5 Rating 55,541 Reviews

88 %

of reviewers recommend GSFCarParts.com

4.5

Based on 55,541 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About GSFCarParts.com:

At GSF Car Parts we stock a huge range of car parts for all makes and models. Simply enter your car’s registration or vehicle details to find the right part in seconds.

We offer free UK delivery on all orders over £25 or Click & Collect for FREE in just 30 minutes from one of our 170+ stores across the UK.

Visit Website

Phone:

0121 626 7971

Email:

reviews@gsfcarparts.com

Location:

Units 21-27, The Fort Industrial Park Dunlop Way, B35 7AR
Birmingham
B35 7AR

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GSFCarParts.com 5 star review on 30th May 2025

152

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was amazing. Very fast although box was battered when it arrived (could be posts fault though) Did order injector seals and was told it "should" be a set of 4 but it was only for one. £14 reduced from £28 for a few seals for one injector seems horrendously expensive.”

Helpful Report

Posted 5 years ago

“Service by staff at gsf oxford could not be faulted, but I have only given 3 stars as the part I bought (VW plastic dip stick tube) was of poor quality and did not clip in to place as it was just too loose and of no use”

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Posted 5 years ago

“Wrong part sent but swift repayment but not postal costs refunded”

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Posted 5 years ago

“Its oil for goodness sake! Why do they want me to review it? If it blows my car up, I shall edit this to one-star!”

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Posted 5 years ago

“Very easy to search for what you need using your car reg. I needed to replace my rear brake discs and pads. I could pick out the discs that suited my budget and have them set aside at my local store. There were 2 sets of rear pads, both said were suitable for my non electric handbrake so I ordered the slightly more expensive ones as it was only a couple of pounds difference. When I got in the shop they said that those were for the electric handbrake and got me the other set. Very lucky they checked what car I had as the description had been misleading/wrong.”

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Posted 5 years ago

“Good prices. But half of my order was wrong. Nevermind”

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Posted 5 years ago

“I bought a headlight bulb and although it was a good price, the shop said bulbs are not returnable and not refunded which gave me little confidence to shop again at GSF.”

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Posted 5 years ago

“Parts were fine. Having ordered online and collecting I was told that one part wasn't in stock after all. Thanks to good work by the person in store, they found the part under a different no.”

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Posted 5 years ago

“It would of been handy if your picker had picked the correct part. Only found out when the mechanic had the engine stripped and you were close. And me without a car.”

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Posted 5 years ago

“The Highlands is classed as a island. which not true. Its connected to UK mainland. Charge p/p 14.95 extra. So I sent it to a friend in Yorkshire they posted it for £3.95 to me.”

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Posted 5 years ago

“I ordered a battery using the reg number and GSF website however the battery was Not the correct physical size despite being listed as so on the website. I needed to complete a modification to allow figment as i was not in a position to return.”

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Posted 5 years ago

“The latest 2 parts I have ordered, one arrived broken and the other was a replacement of a part I ordered from yourselves a few months ago that packed up. So not great from that side but all parts have been dealt with appropriately and it very quick time. I returned the parts yesterday to the store and should be expecting replacements either today or tomorrow which I cannot fault for not having them on the shelf of my local branch.”

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Posted 5 years ago

“Took a while to get served and was ignored for quite a while. When I was served I received an apology and the service from there was excellent.”

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Posted 5 years ago

“I ordered a part but when reached to collections. I said guy working in there said ,I have ordered wrong part.”

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Posted 5 years ago

“I ordered some ball joints and the send it with no screws. Retunt them and everything was quick.”

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Posted 5 years ago

“HI, the part arrive but with missing bulb holder , was a headlight. No replacement on stock so refuse to buy the part.”

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Posted 5 years ago

“Didn't have the Bosch discs I ordered in advance, had to take a set of cheaper Drivetech ones instead, branch staff were helpful but when I tried to get the price difference refunded to me through the website (since I reserved them there) I was just told they couldn't do it and to drive back to the store to sort it again. Not really worth half an hour round trip and the fuel, rather poor on the customer support side.”

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Posted 5 years ago

“I got the part I needed.”

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Posted 5 years ago

“The click and collect service seems to work well. Their delivery service uses a company called XDP who leave cards with non working phone numbers. I had to wait a week for them to eventually deliver the parcel to a next door neighbour. There seems to be no way to instruct them where to leave parcels when you are out. I will not be using this delivery service again, but I would recommend their click and collect service from local branches.”

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Posted 5 years ago

“The wrong size part was sent when using my reg to check fitment but was quickly resolved”

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Posted 5 years ago

GSFCarParts.com is rated 4.5 based on 55,541 reviews