Halfords Reviews

Name: Halfords
Address: -, - -, Worcestershire
Rating: 2.52

2.5 Rating 1,361 Reviews

37 %

of reviewers recommend Halfords

2.5

Based on 1,361 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Halfords:

The Halfords.com website having 10,000 easily easy to get to products, ranging from Sat Nav, In Car Technology, Bikes, Baby Child, Outdoor Leisure, Car Maintenance and Car Styling, the site also offers helpful advice and hints to help you to choose the right product for you. Our sole aftercare service is also available on chosen products bought online or kept for collection in store, including fitting services for car audio and child seats, free set up and demo for Sat Nav, bike checks and more.

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Email:

customer.services@halfords.co.uk

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Halfords 1 star review on 6th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got a great deal on the professional range 200 piece socket set. It has a lifetime replacement guarantee. Also looks sweet in black. The biggest reason for adding this review was the absolutely fantastic in-store service I received. Great knowledge and extremely helpful staff.”

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Posted 7 years ago

“quick delivery good price”

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Posted 7 years ago

“Great service at the Dover branch.”

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Posted 7 years ago

“I needed a new set of speakers so I popped in store as I had seen some speakers online and wanted to know if they could get them sent to my local store, which I found out they could, which was nice, the staff were friendly and helpful plus with traders discount card I got my speakers for a good price.”

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Posted 7 years ago

“Click and collect in time frame given.”

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Posted 7 years ago

“Thay gave me a good rear wiper blade if it was broken i could have taken it back and changed it with no problem Yours Mr G Hodgkinson”

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Posted 7 years ago

“Very helpful staff, fast service and good quality”

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Posted 7 years ago

“With absolutely no fuss whatsoever Carl fixed my scooter tyre”

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Posted 7 years ago

“Excellent customer service from the store staff , they go beyond normality to help . This is the Bracknell Store”

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Posted 7 years ago

“Very pleasant and helpful on the phone and my battery arrived as promised. It was very well packed and now I can relax and get packing for the start of a summer break tomorrow.”

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Posted 7 years ago

“Very happy with socket set very friendly staff will use again”

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Posted 7 years ago

“Helpfull staff good advise on products on how to use and what not to use them great stuff cheers”

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Posted 7 years ago

“every time I buy a part, the staff fixes straight in my car. Quick service.”

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Posted 8 years ago

“Went to local keighley store about my car battery, the guy there who dealt with me was great and friendly!! Top service!!”

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Posted 7 years ago

“The order arrived earlier than agreed and in perfect condition, even the deliveryman was friendly! I loved this page and very cheap”

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Posted 8 years ago

“Excellent customer service. Wanted advice on a bike. The assistant was brilliant with me and my son.”

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Posted 8 years ago

“Great selection of goods, very easy to use website and good delivery.”

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Posted 8 years ago

“Excellent customer service in the Letchworth branch. Replaced our product immediately after a problem.”

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Posted 8 years ago

“I purchased a Nextbase 412 GW Dashcam from them and paid for the professional installation, I really appreciate the friendly service and quality product. Thanks”

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Posted 8 years ago

“Had the right parts to fix my car, and the staff were very helpful.”

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Posted 8 years ago

Halfords is rated 2.5 based on 1,361 reviews