Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

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“The franchise owners were great to deal with. Communication was excellent and I would highly recommend them.”

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Posted 2 years ago

“Friendly, efficient and great to deal with. Carpet looks great, and not as expensive as I thought it would be. Wish I'd done it sooner.”

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Posted 2 years ago

“Great carpets, installation service, sales people and customer care.”

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Posted 2 years ago

“They arrived on time and were very skillful in transforming our floors. They went above and beyond helping us to find a builder to put on a remaining skirting board that needed replacing. They worked fast and efficiently. We can't recommend them enough. Thank you Harrisons for your hard work renovating our not-very-easy floors to work with. The result is beautiful. 5 stars plus.”

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Posted 2 years ago

“The initial consultation was very good and the quote came through quite quickly, but once I agreed to go ahead and paid the money as "time was of the essence" then the service deteriorated.”

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Posted 2 years ago

Hi, Thank you for your feedback. I am sorry that you found the installation process was slow for you. I will discuss this job with the Business Owner to find out what happened and how we can improve with the process. Sometimes we do get caught with product delays and installers can sometimes get booked out some weeks in advance. Kind regards, Customer Care

Posted 2 years ago

“Russell was very easy to deal with and had a good knowledge base. Nice bloke too.”

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Posted 2 years ago

“They actually come to your home to give a quote. Reasonable price, good time frame to complete the job, nice chap who did the installing, very quick and lovely tidy job.”

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Posted 2 years ago

“Efficient and fast service. Arrived on time with a friendly team. Product was very competitive with other firms and laying aswell.”

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Posted 2 years ago

“Superb - all the way.”

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Posted 2 years ago

“Awesome service from the first phone call to the van driving out my gate on completion of job. Excellent work from the floor installers.”

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Posted 2 years ago

“Gavin had great communication throughout the process, carpet quality and laying was above expectation. Stress free easy experience”

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Posted 2 years ago

“Good Service”

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Posted 2 years ago

“He did the job very well done things nva went rite he lost my details took a while again but I was satisfied with the wrk done”

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Posted 2 years ago

“No issues and wouldn't hesitate to use or recommend in the future”

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Posted 2 years ago

“Customer service very good. Gavin was very helpful”

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Posted 2 years ago

“Very good service from start to finish.”

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Posted 2 years ago

“Great teamwork, made the whole process easy and on time.”

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Posted 2 years ago

“Would highly recommend, they were great to deal with”

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Posted 2 years ago

“a good job at a keen price and no problems at all.”

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Posted 2 years ago

“Everything to do with our new carpet project went amazingly well. Thanks to all on the Harrisons team”

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Posted 2 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews