Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service. Pleased with the finished product.”

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Posted 6 years ago

“Very happy with every aspect”

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Posted 6 years ago

“Carpet & vinyl looked great but spoilt by a number of black marks left on apartment's internal doors. At our request some were removed but not all. Harrison's product very good but would not want to deal with that particular franchise again as found communication very difficult.”

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Posted 6 years ago

Hi, Thank you for your feedback. We have taken this on board and discussed this with the Business Owner. So glad that you are happy with the product. Kind regards, Customer Care

Posted 6 years ago

“With Brodie installing carpet I give a 5 star but with jays installing carpet it would be a 1 star so it really depends on who lays it. do you want to see every join? get jays, if you want a great finish choose brodie to install, big difference”

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Posted 6 years ago

“I bought the carpet for a house out of Auckland - and the service provided was great! The Auckland salesman came to show me the samples, and placed the order for me with the saleman in the region my house is in. The installation was all sorted out through my builder. Great advice was given about what type of carpet to select, and service overall was fantastic.”

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Posted 6 years ago

“Nathan and team at Blenheim excellent to deal with. Would recommend whole heartedly after dealing with them replacing house lot of carpet at Rarangi. Lynn. A very satisfied customer.”

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Posted 6 years ago

“Sales rep knows what she is doing and very polite. The floor installers are very professional and totally satisfied with the kitchen floor. We are so happy we are now looking at getting our carpets done by them”

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Posted 6 years ago

“Excellent service. Great product. A pleasure to do business with. Highly recommended.”

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Posted 6 years ago

“Why are u promoting and selling synthetic carpet. When it's past its use by date it is just another large item clogging landfill sites. Support NZ and promote the carpet material we grow here... WOOL. It lasts for a very long time and is biodegradable at the end of its life. It can also carry on with a new life as garden mulch to keep the weeds at bay. Wake up Harrison's and support NZ and climate change. Thanks, Julie.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your feedback. A very topical discussion in today's environment. Certainly something that we are investigating with our company's sustainability policies. Kind regards, Customer Care

Posted 6 years ago

“The best price available, I looked every where to compare. This is the second time that I have used Harrisons Carpet and I received the excellent service as before. Fast response for contact. The measuring was also fast didn't have to wait for costing. I also got the floor materials I wanted. The servicemen who laid where excellent and cleaned up after they had finished. Most of all I was very happy with the price and overall service.”

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Posted 6 years ago

“Friendly and helpful service provided. We have used Harrisons Carpet twice now. They are our first port of call for flooring needs. Thanks”

Harrisons Carpet & Flooring 5 star review on 8th October 2019

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Posted 6 years ago

“Very knowledgable carpet advice, great communication and excellent reliable carpet-laying man.”

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Posted 6 years ago

“Excellent service for the sales rep, total service was outstanding.”

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Posted 6 years ago

“Harrison’s Carpet have always exceeded in customer service and quality of goods and workmanship.”

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Posted 6 years ago

“Prompt measure up visit and great install by a friendly team..excellent service.”

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Posted 6 years ago

“We are very happy to recommend Harrisons. Dave and his team have been a pleasure to deal with and prompt in replying to our queries. Their carpet laying team lead by Joel have done a fantastic job and were very considerate of our items. We are delighted with our new carpet. With thanks, Ross and Penny”

Harrisons Carpet & Flooring 5 star review on 6th October 2019

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Posted 6 years ago

“It was simpler and cheaper to have Harrison's visit us at home than to get quotes from carpet shops.”

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Posted 6 years ago

“Happy with service from Harrisons as always. Third time I have used them for various projects.”

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Posted 6 years ago

“Already wrote about in last part of survey.”

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Posted 6 years ago

“What so great to have you come to our home we didn't have to cart samples back and forwards...a very easy process.”

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Posted 6 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews