“Sales Process was good , follow up and keeping informed after that could be worth investing some time at next training sessions. a Sale is not completed until all customers requirements have been fulfilled and job finished.”
“The reason for this is there is no after sales service, left hanging waiting for install date and then only advised it would take more than one day when Installers arrived. Had we not booked and stayed else where we’ll the install took place, we would have had no where to sleep during the overnight of install as beds had been taken apart on day one.”
Hi,
Thank you for your feedback. I apologise for you being caught off guard and needing to stay elsewhere. This must have been stressful. If you would like to discuss this any further then please contact us on:
customer.care@hah.co.nz
Kind regards,
Customer Care
“A+ for the whole Harrisons team in Napier. From the initial visit to measure up to the installation, perfect! At a great price too. What's not to like?”
Hi Anita,
I am very sorry that you were not satisfied with your after sales service. I will pass your feedback on to the business owner.
If you would like to discuss this any further then please email us at:
customer.care@hah.co.nz
Kind regards,
Customer Care
