Harrisons Flooring Reviews

Name: Harrisons Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,146 Reviews

94 %

of reviewers recommend Harrisons Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,146 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sales Process was good , follow up and keeping informed after that could be worth investing some time at next training sessions. a Sale is not completed until all customers requirements have been fulfilled and job finished.”

Helpful Report

Posted 6 years ago

“The reason for this is there is no after sales service, left hanging waiting for install date and then only advised it would take more than one day when Installers arrived. Had we not booked and stayed else where we’ll the install took place, we would have had no where to sleep during the overnight of install as beds had been taken apart on day one.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your feedback. I apologise for you being caught off guard and needing to stay elsewhere. This must have been stressful. If you would like to discuss this any further then please contact us on: customer.care@hah.co.nz Kind regards, Customer Care

Posted 6 years ago

“A+ for the whole Harrisons team in Napier. From the initial visit to measure up to the installation, perfect! At a great price too. What's not to like?”

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Posted 6 years ago

“Great service, good communication, impressive commitment to maintain their reputation as a reliable provider of good quality products.”

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Posted 6 years ago

“Totally satisfied. Awesome service. Great job.”

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Posted 6 years ago

“Peter and his crew here on the West Coast are an excellent reliable crew to deal with. Always obliging!”

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Posted 6 years ago

“See above.”

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Posted 6 years ago

“Your Hawkes Bay people are always polite and cheerful, a pleasure to deal with”

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Posted 6 years ago

“EXCELLENT No problems at all,”

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Posted 6 years ago

“very good job well done”

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Posted 6 years ago

“Installer was very helpful & did an awesome job”

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Posted 6 years ago

“Great job Done a g reat job laying vinyl in bathroom and toilet.”

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Posted 6 years ago

“Absolutely happy with the service from start to finish. Will definitely be back”

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Posted 6 years ago

“Excellent communication and workmanship! Price was very good too.”

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Posted 6 years ago

“quick and responsive service”

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Posted 6 years ago

“Easy to deal with from choosing products to installation with good installers for both vinyl and carpet”

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Posted 6 years ago

“Would give higher star rating if installation and follow-up process was better.”

Helpful Report

Posted 6 years ago

Hi Anita, I am very sorry that you were not satisfied with your after sales service. I will pass your feedback on to the business owner. If you would like to discuss this any further then please email us at: customer.care@hah.co.nz Kind regards, Customer Care

Posted 6 years ago

“Excellent service would be happy to recommend their carpet, installers & company for anyone looking to get carpet installed.”

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Posted 6 years ago

“Found the staff very helpful and friendly, and the installer was fantastic and did an amazing job.”

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Posted 6 years ago

“Great service and communication, installation prompt and a great result - thanks very much for your help!”

Helpful Report

Posted 6 years ago

Harrisons Flooring is rated 4.7 based on 5,146 reviews