“Fred and the team at Harrisons were fantastic to deal with right from the get-go.
Fred was super accommodating with providing several quotes for the different options I was considering for my flooring and was even able to source 1 of my preferences that weren’t available in the standard ranges for me. Fred was friendly, professional, and flexible and had no problems coming back to bring me more samples when I started having doubts about my initial selection.
I’ve heard some real horror stories lately from people who’ve had terrible experiences with other flooring companies lately e.g. long contractor/installer delays, quotes taking forever and materials shortages but, I couldn’t have been happier with the quick turnaround and service through Harrisons.
My quotes came through quickly and there was a super fast turnaround for the installers being booked in and coming to complete the jobs. The communication through Fred was fantastic, and the installers always turned up on time when he said they were going to. They were also really flexible and accommodating around a couple of issues with my subfloor that needed to be remedied during both of their installs.
Fred’s knowledge and experience were a godsend with his recommendations for my flooring and the installer's work was high quality, fast and efficient as well as always leaving the site super clean and tidy.
I have absolutely no hesitation in recommending Fred & Harrisons to anyone and will definitely be using them again in the future.
Thanks again for all of your help Fred and the team! 😊”
“From the beginning to the end of your service was very respectful, informative and pleasant. My elderly father was taken care of and his flooring needs were met and made a difference to his home and well-being. Thank you, keep up the good work.”
“If there was a zero rating this would have been my choice, as the Southland franchise holder provided zero help. He was apparently too busy to respond to my email and when I recontacted the Auckland base to let them know they got him to ring. He said he was too busy to help. Irereang the Auckland base but they just said he was too busy. Not a great experience.”
Hi,
Thank you for your feedback. I was disappointed to hear that you did not get the response that you deserved. We have had large volumes of responses to our campaigns but I am sure that I can find a suitable time for the Business Owner to come and see you. If you would like to arrange an appointment then please contact:
customer.care@hah.co.nz and copy this feedback to the team. We will help to sort this for you.
Kind regards,
Customer Care
“Very happy with our new carpet. We found Harrison's in particular Kaye to be very professional and knowledgeable. Made the daunting task of choosing the right carpet easy. We replaced the carpet throughout the house which was a huge task but the installation was great and went well. Thank you!”
“Dave from Harrison’s was awesome to deal with
have used them several times now
Job got done to a high standard and completed a day earlier than expected
Price was competitive
THANKS AGAIN HARRISONS”
“The team at Harrisons were fantastic. I had a very quick response to my enquiry and a site visit and measure within days. Danny gave me good advice and I had my quote that evening.
The price was very reasonable and so I gave the go ahead.
The installer Kyle was really friendly, helpful and tidy. He did a wonderful job.
I am really happy with the outcome. I have used Harrisons before and would use them again for sure.
Very satisfied customer.
Ellen”
