“We used Clive in Napier talk about fantastic he is such a wonderful man, knew his stuff, talked about what we wanted,do we have kids pets etc. What was best value and hard wearing, and was going to work for our family, not Joe down the road "our family". We couldnt be happier with our choice, we love our new carpet Thank you Jenny and Aidan.”
Hi Tracey,
Thank you for your feedback.
I was sorry to hear that there were some communication issues around your job and also delays. That is very frustrating.
I am glad that the install went well and that you are happy with the end result.
Kind regards,
Customer Care
“Wrote on earlier page. Excellent service would use again and have recommended to many people. Asked by tradies as they are working on my place .
Rachel and Davin Tornquist johnsonville team were a pleasure to deal with, kept us informed about dates, delays etc.
emails too. Marina Meden”
“Excellent service from Gavin Sinclair, on time for the appointment, very approachable, brought in appropriate samples he knew we would approve of, and excellent communications of when the installation would be. Installer, was quick and did a really good job of the end result.”
“Very happy with our new carpet. The lounge and bedrooms look amazing.
Fast, efficient, friendly service from Dave and Wendy.
Looking forward to Stage 2 of our project…
Thank you 😊”
“Job took a while as build slow - went through two installers - we were told they both left industry - finished floor off ourselves with help from builder - product marks quite easily”
Hi,
Thank you for your feedback. I was very sorry to hear that you did not have a good experience due to changes with installers. This is definitely frustrating and compounded by building delays also.
Kind regards,
Customer Care
“Fantastic service from Dave, Wendy and the team. Competive price for the installation of Pergo flooring. Quality communication from start to finish. They couldn't have been more helpful. Really top notch. Installation team were superb - friendly, efficient and very respectful of our home as it was a retro fit. Such a good job it looks like it was installed at build. Really delighted with the job.”
“Extremely prompt reply, measure and quote. Competitive pricing with many options. Old carpet removed quickly with minimum fuss. Harrisons delivered in every aspect. Great communication, pleasant to deal with. Installation was efficient. Carpet layers personable and obliging. The carpet looks great with hidden seams. I wouldn’t hesitate to recommend Harrison’s Carpets.”
