Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

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“Fantastic service”

Helpful Report

Posted 2 years ago

“Great dealing with Davin and Rachel. Very helpful and prompt with follow up”

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Posted 2 years ago

“Rang for price on garage carpet Told they would get back to me Never heard back”

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Posted 2 years ago

Hi, Thanks for letting us know. I am extremely sorry for this. I have sent a message to the Business Owner and they will make contact with you as soon as possible. Thank you for bringing this to my attention. Kind Regards, Customer Care

Posted 2 years ago

“great product and team”

Helpful Report

Posted 2 years ago

“I made an appointment for a measure and quote. A few days before the appointment I received a confirmation text. On the day noone showed up. I rang the number I received in the text and the lady said that she can see the appointment in her system and that the only thing she can do is patch me through to the salesperson coming out to see me. She did that but he didn't answer so I left a message for them to call me. I never heard back.”

Helpful Report

Posted 2 years ago

Hi, Thank you for bringing this to my attention. I sincerely apologize for this and will get my team to call you and reschedule a convenient time for you immediately. Kind regards, Customer Care

Posted 2 years ago

“They are very helpful and very flexible as our renovation went over the time line. They have good products and I have always found them very good value for money”

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Posted 2 years ago

“Excellent communication and efficient install. Brilliant new vinyl floor - our timber planks look fabulous in a heavy traffic area - such a relief to have this after battling with cream carpet.”

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Posted 2 years ago

“Very happy with help in choosing the right product. End result is gorgeous. Thank you”

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Posted 2 years ago

“Harrisons managed to get our carpet selected and installed in quick-time before Christmas and the carpet installer had great attention to detail. The carpet fulfils our requirements perfectly.”

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Posted 2 years ago

“We are very pleased with the final result of our hybrid flooring in the kitchen, dining and family room. After an initial hiccup with them bringing the wrong colour, it was quickly sorted and the installation went very smoothly.”

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Posted 2 years ago

“Good quality and very neat installation done by Clive and his team.”

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Posted 2 years ago

“Fabulous quotation process, great samples, great advice. Squeezed us in within 10 days of quotation ; job handled professionally, efficiently, friendly service. Highly recommended!”

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Posted 2 years ago

“From start to finish the customer service was wonderful and the installation guys were just fabulous they did a really beautiful job , thank you to all”

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Posted 2 years ago

“Very pleased. Excellent service. Will use again.”

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Posted 2 years ago

“As a property manager, shortly before Christmas, I had need of a sudden carpet change, due to cat pee, in a flat that had new tenants booked in and due to arrive. Harrisons and Brendan from Carpet One went above and beyond to fit us in and the carpet was priced well and laid perfectly. Well done. I would definitely recommend.”

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Posted 2 years ago

“Good communication and offer very good quality products”

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Posted 2 years ago

“Excellent experience from quoting right through to install of carpet throughout our multi-story house. Highly recommend the Johnsonville-based team.”

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Posted 2 years ago

“Dave, Wendy and their install team were an absolute pleasure to deal with, their knowledge and professionalism really showed through and made the process really easy. We are super happy with the product and the installation has been flawless, would highly recommend!”

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Posted 2 years ago

“I was very happy with the advice and service given.”

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Posted 2 years ago

“Another great install by Andy... nothing is ever a problem, see you on the next one. AMR Developments”

Helpful Report

Posted 3 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews