Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

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“1234512345”

Helpful Report

Posted 3 years ago

“We had carpet and vinyl installed by Harrisons and they have done a superb job. Very approachable, accommodating, reliable and great work ethics. We would certainly recommend this business to anyone who needs any floor coverings.”

Helpful Report

Posted 3 years ago

“We had carpet laid in October 2020 and it was poorly installed. Carpet is fraying and lifting along most edges. In some cases the carpet has lifted completely eg in bedroom doorways and along walls. We contacted Harrisons North Shore in July 2022 asking for advice and how to fix but the email was ignored. No response whatsoever. I would definitely NOT recommend Harrisons Carpet & Flooring to anyone. Poor workmanship and no ownership when there are issues. Very disappointing, especially given the cost of the installation”

Helpful Report

Posted 3 years ago

Hi Matt, Thank you for giving us your feedback. This is definately something that we need to come out and take a look at. When these issues occur we will always come and asses and do remedial work. If it is a product issue then we will seek an assessment by the manufacturer. I can't account for why your email was not responded to but I will help you with this. I will contact you via email. Kind regards, Customer Care

Posted 3 years ago

“We prefer to”

Helpful Report

Posted 3 years ago

“Extremely happy with Harrisons. Very efficient and friendly service. Good pricing.”

Helpful Report

Posted 3 years ago

“Clive from Harrison's was friendly, knowledgeable and extremely helpful. Steve who did the installation ad his colleague were highly organised, knew what they were doing and did a fabulous job. Thrilled with the end result and would highly recommend.”

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Posted 3 years ago

“Excellent job and service”

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Posted 3 years ago

“Excellent quality flooring. Carpet feels so soft and luxurious under foot. Much better quality and price than alternative companies had on offer. Highly recommended Harrison’s.”

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Posted 3 years ago

“Good value for money”

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Posted 3 years ago

“Harrisons were easy to deal with from day one, every step of the way. Our carpet was installed very quickly and we can't fault the installation, the installer was professional, courteous and considerate. We 100% recommend Harrisons Carpet Nelson, thanks guys, loving our new carpet!!”

Helpful Report

Posted 3 years ago

“Great service, range of carpets and price. Thanks”

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Posted 3 years ago

“So easy to deal with. Efficient, prompt, friendly service. The whole operation was seamless and we are delighted with the end product.”

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Posted 3 years ago

“Very responsive and helpful , install was easy and fast .”

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Posted 3 years ago

“Dave from Harrison's was great to deal with- excellent communication keeping us updated on installation dates. Frazer who installed the laminate flooring and Andrew who installed the carpet were fantastic and left the site spotless. Would highly recommend these services.”

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Posted 3 years ago

“From the time Amanda came and inspected, gave me ideas and the flooring was laid was a very efficient service.”

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Posted 3 years ago

“Awesome carpet layer Stu and his team. Keep him on.”

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Posted 3 years ago

“awesome service and the men doing the work were really good guys. cheers i'm very happy.”

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Posted 3 years ago

“great service with timely replies to questions followed by excellent installer”

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Posted 3 years ago

“Very happy. No issues.”

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Posted 3 years ago

“Reliable, worth for the money spent.”

Helpful Report

Posted 3 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews