Harrisons Carpet & Flooring Reviews

Name: Harrisons Carpet & Flooring
Address: 418 Lake Road, Takapuna, 418 Lake Road, Takapuna, Auckland Region
Rating: 4.71

4.7 Rating 5,143 Reviews

94 %

of reviewers recommend Harrisons Carpet & Flooring

Company Reviews

Metrics

Info

4.7

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 421 001

Email:

customer.care@hah.co.nz

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Harrisons Carpet & Flooring 5 star review on 16th June 2024

John Burton

Sylvia Clark

Harrisons Carpet & Flooring 5 star review on 9th June 2024

Steve Webster

Harrisons Carpet & Flooring 5 star review on 2nd June 2024

Julian Smith

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Harrison's has a price guarantee for competitors but if they drop the price within 7 days of your payment they do not back themselves by handing on that discount. In other words they do not back themselves like other firms do .”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback. I am aware of the multiple discussions and explanations that have been discussed with you around this purchase of product only. I wish you all the best going forward. Kind regards, Customer Care

Posted 3 years ago

“Great service! very happy. would highly recommend.”

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Posted 3 years ago

“Professional/ punctual/ competitive”

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Posted 3 years ago

“Great Service”

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Posted 3 years ago

“Excellent service and installation”

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Posted 3 years ago

“Great service , great range of products and excellent staff”

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Posted 3 years ago

“Carpet exactly what I wanted”

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Posted 3 years ago

“Steve was great with advice and made the whole process really easy. We are thrilled with the results.”

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Posted 3 years ago

“Super professional, friendly and such a high standard of work. Nga mihi.”

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Posted 3 years ago

“Excellent service from initial enquirey to completion. The 2 young guys who installed new carpet after removing the old one deserve a special mention. Nothing was too much trouble , moving furniture in and out and excellent fitting the Capet.”

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Posted 3 years ago

“Excellent service thank you”

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Posted 3 years ago

“Fantastic service and product. Thank you”

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Posted 3 years ago

“Great service, value for money, and ensuring I got the right product for my home. Install was top notch as well”

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Posted 3 years ago

“For the price of the carpet, we are happy the installers were very good, The sales rep that, came around to measure up and give us a quote promised us a mat for in front of our fireplace for free but never got back to us about that.”

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Posted 3 years ago

“great service from sales team and quick and quality install of the carpet”

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Posted 3 years ago

“Dave was wonderful to deal with. Highly recommend”

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Posted 3 years ago

“would never use them again, paid $6k for a 70 sq mt home, nylon carpet, but within a month it looks 20 years old, lumps on the joins, and that was with a so called discount!, had flooring extra around, they can do a far better carpet for $4700!”

Helpful Report

Posted 3 years ago

Hi, Thank you for your feedback. I am sorry to hear that you are not happy with your product, I see that this job was done in 2017, so I am not sure if you let the business owner know at the time and had them come out to view the job and air your concerns. I wish you well going forward. Kind regards, Customer Care

Posted 3 years ago

“We would like to say thanks very much for a wonderful job completed on both our laminated flooring & carpet. The process has been streamlined, very good user friendly communication throughout. Also I have to commend Fraser & Andy on their workmanship on this project. Both had a good “can do attitude” & they were a pleasure to work with. We are amazed at how fabulous it all looks the Oakwood blond laminated flooring has made our living areas look so much bigger. The carpet and laminated flooring are good quality products & the carpet feels amazing to walk on. Overall it has been a very good choice to work with Harrison’s and I am really happy with the outcome. Many Thanks”

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Posted 3 years ago

“The carpet and lino look amazing!!! Excellent communication, great pricing, polite and very obliging installers, very knowledgeable. Thank you for your brilliant service, 5 Star!!”

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Posted 3 years ago

“Great customer service. Carpets look fantastic. Excellent quality and price. Cannot recommend highly enough.”

Helpful Report

Posted 3 years ago

Harrisons Carpet & Flooring is rated 4.7 based on 5,143 reviews