Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,779 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,779 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“perfect quality and beautiful design..Just have issues with size availability”

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Posted 4 months ago

“Hobbs is one of my favarite shops in London. They have great styles and value for money. Thank you!”

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Posted 4 months ago

“Always well made clothes . Well tailored and excellent attention to detail .. especially their suits and jackets . Jumpers are so warm and true to size .”

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Posted 4 months ago

“The packing was so poor the trousers were creased I didn’t bother trying them on. Just not good enough.”

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Posted 4 months ago

Good morning, Thank you for sharing your feedback, and I’m very sorry to hear about the condition your trousers arrived in. Items should reach you carefully packaged and ready to wear, so we completely understand your disappointment. We’ll make sure this is passed on to the team so we can improve our packing standards. Kind Regards - Hobbs Customer Care

Posted 4 months ago

“Very good quality at manageable price. Super range. Excellent service”

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Posted 4 months ago

“The 30 day returns policy is very good. There was no returns label in the package and I couldn't get one to print from the website. I rang Customer Service and got a link to a label within 24 hours, so I was very happy. All I have to do is take it to my local Post Office for a free return.”

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Posted 4 months ago

“Excellent service, as always”

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Posted 4 months ago

“Great company, good website and service. Products are always a good quality and fit me well.”

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Posted 4 months ago

“I love Hobbs clothes the quality is amazing and they are very well designed, always look good and they wear very well, fast efficient delivery service”

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Posted 4 months ago

“Very efficient.”

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Posted 4 months ago

“One of the few clothes firms who make their garments to fit "little" people. I'm a size 8, 5' 2" tall and Hobbs Petite are exactly what I need. Thank you Hobbs - please don't change!”

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Posted 4 months ago

“Always excellent quality and quick delivery. Parcels well packaged a good returns policy”

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Posted 4 months ago

“Returns policy is awful if you forget to put a label in”

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Posted 4 months ago

Good morning, I am so sorry to hear that you are did not receive your returns label which then made the returns process difficult for you. Rest assured this will be reported. Kind Regards - Hobbs Customer Care

Posted 4 months ago

“Hobbs used to fit me well when the cut was narrower over the hips and the lengths longer , but now I struggle to find anything that truley fits and flatters (size 12 and 5'6").”

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Posted 4 months ago

“Appalling customer service.”

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Posted 4 months ago

Good morning, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that you are not happy with the service provided to you, this is not the service I wish to provide our customers at all. Rest assured this will be investigated internally to ensure that the service is improved. Kind Regards - Hobbs Customer Care

Posted 4 months ago

“very good customer service when i returned the top to store prompt refund”

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Posted 4 months ago

“Good quality and reasonable prices. Loads of different styles.”

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Posted 4 months ago

“My orderr has still not replied - yopu said you were looking into why but have not heard anything from you 3 days.”

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Posted 4 months ago

Good morning, Thank you for taking the time to provide me with your feedback. I am so sorry to hear that you have not received your order, this is not the service I wish to provide our customers at all. Rest assured this will be investigated internally. Kind Regards - Hobbs Customer Care

Posted 4 months ago

“Very reliable online service, have not experienced any issues”

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Posted 4 months ago

“Service in store was friendly, helpful and professsional. Ultimately I had to order online as size and colour was not available in store. Delivery was very quick.”

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Posted 4 months ago

Hobbs is rated 4.4 based on 3,779 reviews