Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,642 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Easy website, swift delivery and beautifully presented product.”

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Posted 5 months ago

“Great quality and delighted with purchases”

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Posted 5 months ago

“Great shop with classic styles and tailored fashion”

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Posted 5 months ago

“My outfit arrived beautifully packaged. I love the new packaging service, it really feels like you are unpacking a really special treat.”

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Posted 5 months ago

“Lovely colour and design . Quality jumper regular fit arrived quickly and excellent price”

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Posted 5 months ago

“Very knowledgeable staff who help you.”

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Posted 5 months ago

“Great dress but arrived late after paying for next day delivery and was rolled up in a small plastic bag with a bit of reused tissue paper.the dress is expensive and didn’t deserve to be sell like this.”

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Posted 5 months ago

“They haven’t arrived”

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Posted 5 months ago

We’re really sorry your order hasn’t arrived yet. We’d like to help sort this quickly. Please contact our Customer Care with your order number or provide your delivery details, and we’ll investigate the status and get it to you as soon as possible.

Posted 5 months ago

“Einfache Bestellung mit perfekten Größenangaben, dadurch keine Rücksendung. Materialien super, feste Griffigkeit, Verpackung ausgesprochen ansprechend, dem Warenwert entsprechnend.”

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Posted 5 months ago

“I love these shoes I have ordered them in pink , navy , butter cream and today I got the light blue ,so please with them , think you should have them in the shop more , because l have been lots of time and they say they have not got none , so have to order on line”

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Posted 5 months ago

“I was very disappointed by the condition of the coat when it arrived. This was a considerable purchase for me and with Hobbs reputation I did not expect to receive a garment that was unwearable. It has definitely put me off purchasing online. To be fair I contacted customer service and they offered me up to £20 to get it professionally dry cleaned. In the end I risked it and pressed it myself. The coat is beautiful, fits perfectly and is very flattering but the overall experience rather deflating.”

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Posted 5 months ago

Hi Clare, We’re really sorry to hear about the condition of the coat on arrival and understand how disappointing that must have been, especially for a substantial purchase. It’s good to know our team’s offer was considered, but we appreciate that you chose to press it yourself. We’ll pass your feedback on to our shipping and quality teams to prevent this in future. Kind regards, Team Hobbs

Posted 4 months ago

“Good basic trouser from Hobbs - good sale purchase - seamless purchase and delivery”

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Posted 5 months ago

“Beautiful colour and perfect fit”

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Posted 5 months ago

“for a young child”

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Posted 5 months ago

We’re really sorry this didn’t meet expectations for a young child. We’d like to help sort this quickly. Please reach out to our Customer Care with your order number and details about what’s needed, and we’ll investigate right away.

Posted 5 months ago

“i ordered the Elodie Espradille in pink/coral because a few years ago I bought the same shoe in blue suede and I LOVE THEM!! They are comfortable and stunning. I could also have gotten them in black, but I had to choose just one and the color I got is going to be fun....still, black would be nice! If the price drops again for a 37, I might spoil myself!”

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Posted 5 months ago

“Easy to order and delivery was fine. This coat is very good quality and lovely to wear. It is cosy and comfortable.”

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Posted 5 months ago

“Really good fit size 10 ordered. Wore it on a cruise for my birthday felt really special”

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Posted 5 months ago

“Edinburgh is a beautiful store. Staff are always lovely and friendly. No pressure to make a purchase.”

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Posted 5 months ago

“Stylish addition to my summer wardrobe.”

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Posted 5 months ago

“I have been a big of the Hobbs brand for many years as the quality of the clothes is excellent. We no longer have a Hobbs shop nearby, so have to rely on online shopping now, which is not as good as going to a shop, seeing and trying on the clothes. Recently sent for a dress which I loved but was just a bit too tight, so had to be returned, which was a shame.”

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Posted 5 months ago

Hobbs is rated 4.4 based on 5,642 reviews