Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,642 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,642 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Excellent quality, great range of attractive fashionwear and efficient online service re ordering and delivery.”

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Posted 5 months ago

“Hobbs always delivers - beautiful coat and true to size”

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Posted 5 months ago

“I’ve shopped with Hobbs for many years both in store and on line. Products are top quality and staff are always friendly and helpful.”

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Posted 5 months ago

“Beautiful and easily wearable clothes - smart and fashionable. Friendly and helpful staff in Oxford and Cheltenham stores.”

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Posted 5 months ago

“The dress is very tight, I had to return it.”

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Posted 5 months ago

We’re really sorry the dress was too tight and you needed to return it. We’d like to help sort this quickly. Please reach out to our Customer Care with your order number and details about the size issue, and we’ll assist right away.

Posted 5 months ago

“Excellent service.Very professional.”

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Posted 5 months ago

“Easy, quick service. Free returns to store also uncomplicated”

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Posted 5 months ago

“I ordered a size 14, the blouse was more a size 18 ( Obviously sized wrong) as this was hobbs fault I don't think i should have to pay for returning it Regards Patricia Palmer”

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Posted 5 months ago

We’re really sorry the blouse sizing was incorrect and for the trouble this caused. We’d like to help sort this quickly. Please contact our Customer Care with your order number and details about the return, and we’ll review the sizing issue and arrange the best resolution.

Posted 5 months ago

“Excellent quality clothes, had the dress, trousers and skirt in my size but ended up purchasing the mat thing jacket elsewhere. Order processed very quickly and packaged very nicely.”

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Posted 5 months ago

“I ordered a size 16 the arms were too long the size 18 was far too big all over”

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Posted 5 months ago

“I find Hobbs products really good. Normally excellent quality. If something is returned for whatever reason, the refund is generally within a couple of days of return.”

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Posted 5 months ago

“Lovely dress, just what I wanted. Love the combination of colours and the material makes it so comfortable to wear. It will become one of my staples, dress up/dress down.”

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Posted 5 months ago

“Beautiful quality as always ,makes a very stylish outfit with navy poloneck,tights and shoes, have four of these skirts in different designs and always a bargain in the sales .”

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Posted 5 months ago

“Beautiful coat fits perfect”

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Posted 5 months ago

“Very happy with my purchase especially as I was able to buy in the winter sale”

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Posted 5 months ago

“So happy with my new blouse. Super quality and a great fit.”

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Posted 5 months ago

“Excellent service and the dress is wonderful.”

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Posted 5 months ago

“One of Hobbs' best recent products.”

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Posted 5 months ago

“My two recent purchases have arrived quickly and beautifully packed.”

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Posted 5 months ago

“I paid 265 plus 7 euro delivery. I returned the item by registered post , at a cost of 18 euro- yet Hobbs are refunding me.265 MINUS 20 euro for postage. How does that make sense?. I paid for the return of the item.”

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Posted 5 months ago

We’re really sorry for the confusion around your return postage and refund. We do advise that all international orders are subject to return costs. If you would like to discuss or need help with this further please reach out to our Customer Care team and we'll gladly assist!

Posted 5 months ago

Hobbs is rated 4.4 based on 5,642 reviews